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PI Roofing Solutions

Roofing, Gutters, Gutter Cleaning,

About us

Our experienced and well-trained personnel have years of roofing experience. We handle all types of roofing conditions or requests from a small leak to a complete, comprehensive roofing system. Knowing when to restore, repair or install a new roof system and what type of roofing material is an important decision. Your PI Roofing professional will assist you in choosing the appropriate product and installation technique.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial roofing, home improvement, gutter helmet & gutter systems.

Services we don't offer

Windows

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.578 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
23%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 26-50 of 78 reviews

Catherine W.
02/2013
5.0
gutter repair, roofing
  + 0 more
Took bids from other recommended contractors. Very happy decided to go with this one. Very professional service and staff. Roof MUCH better than one originally installed by builder. They replaced one piece of downspout damaged in installation at no chage. Like the fact that they offer a maintenance contract whiich can be renewed every year.
Description of Work: Replaced roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Jean S.
01/2013
4.0
roofing
  + -1 more
As far as the work and clean up it was all great. Getting a hold of the company or having them let me know about things was a big (no no) in my opinion. They would say they were sorry but that was not enough.
Description of Work: A complete new roof was put on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$3,500

Mary C C.
01/2013
5.0
roofing
  + -1 more
They were here before the delivery was and I had a question on the over-seeing of the team. Armondo would answer and explain to me every question that I had. They were very polite, very efficient and I have even recommended them to people I don't know. Excellent people & excellent work!!
Description of Work: P I Roof Maintenance workers were here to receive the materials, checked it, took off the old roof, replaced bad portion of roof with plywood installed new roof and cleaned up everything very nicely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,923.5

Soncelia B.
10/2012
1.0
roofing, replacement windows
  + 0 more
It went horribly overall and I spent 900.00 for nothing and then had to have another contractor come back to repair their work for another 1200.00 for a pin hole leak at the corner of my chimney. No one stands by their work anymore, its just a quick fix and pay me and if the problem is not fixed, its your problem again and again. I am so glad for Angie's List to expose all these shoddy contractors!!
Description of Work: I contacted PI Roofing for a small roof leak around my chiminey. I knew exactly where the leak was because my father had previously located it and did a small patch. I will selling the house and decided I would tidy up the area. Mind you the leak was stopped by my father. They sent a very nice guy and we agreed to the price and they sent someone the next day and started the repair while I was at work. When I arrived I could noticeably see the shingles were of TWO different shades. It was obviously not the shingles that matched my roof. The one they replaced my shingles with were brown and not black. Obvious, obvious tacky job. I contacted them and sent a really bad jerk to my house and as soon as he pulled into my driveway, he jumped out yelling, "oh these are your shingles, these are your shingles." I thought I would have to call the police. Luckily my father drove up because I figured they would listen to a man rather a female whom happened to own the house. This jerk continued yelling these "were her shingles." Light brown and black are really noticeable on a roof and these were not architectural shingles. To make a long story short, they sent the two other guys back to tear off the brown shingles and replace with the correct shingles. The older guy ended up giving the younger roofer a black eye because he agreed with me in stating the roof did not match! NO LIE!!! Needless to say the roof leaked exactly one year later! Wouldn't you know, right after the warranty!! I would not recommend PI Roofing to repair my dog house roof. I believe none of the guys are still at PI Roofing but this has always stayed with me. Everytime I hear their advertisement on the radio I just want yell, "Stay away from them."

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Response from PI Roofing Solutions
WOW!!! That is awful!!! I am so glad we have Angie’s List because this is the first I am hearing about this. Please call our office at 501-687-6246 or send me an email at Joel@piroofing.com and let me know who was at your house and who at my company sold you the repair, because I don’t have a job folder on you. Thank you again for bringing this to my attention. After 12 years serving Central Arkansas I have never heard this one and I am absolutely beside myself. Maybe the job is under a different name? Joel Johnson

Greg S.
08/2012
3.0
gutter repair, roofing
  + 0 more
Overall, the work was fine. The estimate seemed fair and work began. On receiving the billing, P.I. Roofing included another roll of white metal used for the fascia, stating that the estimator has missed the second garage door. Upon calling them, they were unwilling to negotiate the additional charges. I told them that I wanted the remainder of the metal and was refused. I called the BBB and filled a complaint, and ended up paying 1/2 of the additional material. They admitted that the material would be used on another job, so it appears that these folks double dip on any left over materials.Would never recommend these people to anyone.
Description of Work: Replaced gutters and fascia behind gutter and around garage doors due to hail damage. Additionally installed leaf guard on gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$4,000

Response from PI Roofing Solutions
Member, Thank you for your business and for the post. We sell projects made up of labor and material. We will write a custom scope of work for the specific project. Our price reflects the labor and material needed to perform the said task. We have been serving Central Arkansas for since 2001. Thank you again for your business. Joel

Leland B.
08/2012
5.0
skylights
  + -1 more
So far it went well. Haven't had enough rain to tell. I have a one year guarantee.
Description of Work: Repaired eternally leaking sky lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Scott W.
08/2012
5.0
roofing
  + -1 more
The price was good and the inspection for the estimate was thorough. The work was done quickly and well, but by a sub-contracted crew. The supervisor came out the day after to inspect it and found a few minor things he wanted them to correct, which they did very quickly. We did have an issue with a leak around a vent pipe, and contacted the company, but somehow there was a miscommunication, and we had to call again. The supervisor then made sure it was done quickly and correctly after that point.
Description of Work: Replaced bi-level asphalt shingle roof

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Roxanne C.
12/2011
4.0
gutter repair, roofing
  + 0 more
My previous review was less than favorable. They have since rectified the problems I was having.
Description of Work: I had a complete roof replacement.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$5,465

Response from PI Roofing Solutions
Member, I had no idea of the issues you are talking about but I assure you I will look into them and make sure the roof is installed correctly and hopefully regain your trust.

Nola G.
12/2011
5.0
gutter repair, roofing
  + 0 more
They did all they said and more. They were even able to upgrade my screens to heat resistant screens for the amount allowed by my insurance company.
Description of Work: The roof was replaced, new gutters installed, new window screens and an inside wall in the garage was repaired and repainted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

mike K.
11/2011
4.0
roofing
  + -1 more
Roof work was delayed due to extensive regional damage. Work completed to my satisfaction. Problem started when I needed P. I.'s help completing insurance paperwork, something I couldn't avoid. The company is unwilling to notify Allstate Insurance Company of what three-tab shingles (and related items) would have cost when it purchased supplies for roof repairs and upgrade several months later. Prices increased after initial settlement offer due to regional shortages following an April 2011 tornado. In person, over the phone, and via e-mail, I pointedly and precisely stated my needs to the salesperson, an office worker, and the owner. I feel I have been patient since work was completed and paid for around early August 2011. To date and despite lodging a complaint with the Arkansas Better Business Bureau, P. I. Roof Maintenance has only sent a two-page mailing to Allstate that alluded to price increases with the following statements, "Also, the estimate was done using the August 2011 Price List and the project was not started until August" and "...Re-estimate the cost of the entire roofing project to reflect the cost of material and labor in August when the roof was installed." I was able to obtain needed information. However, Allstate Insurance Company needs price validation from someone other than the me and the roofing supply company will only communicate with tradesmen and related companies, not the public at large. P. I. Roof Maintenance/ P. I. Roofing and Home Solutions not notifying Allstate of what three-tab shingles and related items would have cost on material purchase day is additional money out of my pocket. To me, this is a very simple fix. To recap, I am only trying to recover the price increase difference between when Allstate calculated repair costs and when P. I. actually purchased material for repair and upgrade. This mostly centers on the price of 30-40 squares of three-tab shingles. I will gladly amend my complaint if P. I. does as offered. Likewise, I will also modify my complaint if apprised of significant errors or inaccuracies on my part. Past problems/concerns resolved. News one pledged to be addressed. Updates to follow.
Description of Work: Mostly, P. I. removed and disposed old/damaged shingles, installed additional weather proofing in valleys and around chimney (upgrade), installed ridge vents (upgrade), used heavier roofing felt (upgrade), and installed architectural shingles (upgrade). At my house December 11, 2011, I met amicably with PI's owner Joel and the original salesman Brian. Resolved issue regarding inadequate communication with Allstate Insurance Co. and a subsequent concern on the number of shingles purportedly needed and for which I was charged. I told Joel that we wouldn't be where we were if the company had followed through with adequate and timely communication after I wrote the final check. Brian, the salesman, called me two(?) nights prior to discuss the situation at the time. He and I discussed sequence of events to that point and its effects on me, him, and the company. After 'clearing the air,' addressing new gutter issues, and both of us wanting to progress, we scheduled a date to recalculate the quantity of shingles needed. Satisfied with his computations, matter closed. Owner on site simultaneously, I addressed gutter issues discovered after a recent rain deluge. Joel acknowledge them and stated the company would respond in a timely manner based upon the company's and my schedule. Subsequent to new shingling, my gutters were determined to be inadequate in rain deluges--not PI's fault. To his credit, Joel didn't come at me with a 'gang buster' attitude after an introduction, not always my experience in similar situations. I matter of factly stated my perspective and desires. We found common ground and addressed them. I don't hold an owner totally and immediately responsible for a company's actions unless he/she is the one executing those actions. However, I hold him/her absolutely and solely responsible for his reactions/culpability to actions executed in his/her name. Joel listened to me without undercutting employees. Reasonableness was applied for solutions. With the current state of affairs, barring negative outcomes to Joel's recent pledge, I'd recommend his company. I am additionally swayed (and was originally) with PI's 10-year warranty for work. All other companies offered a 1-year warranty. Some of my gutters require replacement; I will consider a PI offer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$10,234

Peter F.
11/2011
4.0
roofing
  + -1 more
Excellent job and will use again on the newer house we are buying.
Description of Work: replaced all shingles, flashings and ventilators. Workers did an excellent job protecting shrubs around house and cleaned up before leaving each day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Dewayne R.
10/2011
5.0
roofing
  + -1 more
Great experience. They showed up as promised. Made a minimal mess around the house. Showed up early and stayed working until after dark. Finished the roof early the second day. Made additional efforts to make sure our satellite dishes were aligned properly. Another crew came 5 days later and ensured everything was perfect. PI Roofing also guarantees their workman ship for 10 years. Honest, reliable great employees.
Description of Work: New roof on house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Thurl G.
07/2011
4.0
roofing
  + -1 more
I was very pleased with the workmenship and professionalism of the company.
Description of Work: We had a damaged roof from a hale storm in late April. I called several roofers in the area all of them had a long wating list. PI roofing was the only company that could meet my three week time fame. They did their best to meet a deadline spending two days at our home. I was very impressed by the fast service and clean up after the job was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Mark R.
01/2011
4.0
gutter repair, roofing
  + 0 more
We had a heck of a time getting a quote but we finally got a quote from them. Part of it was because they said that we had some hail damage so we contacted our insurance and they sent a guy out but they were never able to find any hail damage. We are still trying to figure out what to do about our roofing and gutter problems.
Description of Work: We got a quote from P I Roofing for roofing and gutter problems.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,500

Daniel D.
12/2010
4.0
roofing, skylights
  + 0 more
I am satisfied with them. I was originally looking for metal roofing and they are one of the few people who do that for residential buildings, so I went with them. I think that their clean up was excellent. Their work was professional. Their follow-up was a little bit weak but overall I was satisfied with their work. I would definitely recommend them to others.
Description of Work: I used P I Roofing and Home Solutions two months ago for roofing and they also subcontracted some skylights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Response from PI Roofing Solutions
Thank you Member for trusting my company with your roofing needs. Joel Johnson President P.I. Roofing

charlene S.
12/2010
5.0
gutter repair
  + -1 more
It went really good. This is a great company. They come in and get the job done. The only advice I would give them is to do a better job cleaning up.
Description of Work: Put up new gutters with screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from PI Roofing Solutions
Member, Thank you so much for allowing my company to service your gutter needs. Joel Johnson President P.I. Roofing

Roy G.
09/2010
5.0
roofing
  + -1 more
The crew was set up and working hard before 8:00AM. A supervisor came a couple of times to check on the progress. They were through, packed up and cleaned up by the evening. They even had guys going around the house with large magnets picking up any nails that were missed in the initial clean up. The roof looks good and I was totally satisfied with their work.
Description of Work: Install new roof and tear off old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from PI Roofing Solutions
thank you for you business and your kind comments. joel johnson, president P.I. Roofing

charlene S.
07/2010
5.0
roofing
  + -1 more
They did a good job and they did what they were supposed to do.
Description of Work: PI Roofing and Home Solutions repaired some areas on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PI Roofing Solutions
thank you for you business and your kind comments. joel johnson, president P.I. Roofing

Robert H.
07/2010
3.0
gutter repair, roofing, chimney repair
  + 1 more
I paid about $1800 on that work. They were very professional and the one problem was whoever did the blazing on the chimney came out and put it on too early in the year and it ran all over the place. It looks like cake icing all over my bricks, so they had to come out and redo it. Other than that they are fine. They were very responsive and showed up when they said they would.
Description of Work: We used PI Roofing And Home Solutions and they replaced the boots around the fence on our roof sometime in January and had to wait till the weather got warmer to seal our chimney so it did not fall apart and did that in May of this year.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from PI Roofing Solutions
Thank you for your business and i would like to know how the chimney looks now. let me know if you would like me to look at it. joel johnson

ZOE H.
06/2010
5.0
gutter repair, roofing
  + 0 more
They had come out when they said they would, and finished the work in one day. Everything turned out perfect. Everybody among the crew was nice and courteous. Our experience with them was very good.
Description of Work: We used PI Roofing and Home Solutions to install a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from PI Roofing Solutions
thank you for you business and your kind comments. joel johnson, president P.I. Roofing

EDIE E.
06/2010
4.0
gutter repair
  + -1 more
The cost for the work was about average. I would probably not use them again in the future because of that deal.
Description of Work: They helped me with a leak. They put a metal plate on where there was a leak to fix that.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$450

Jerry E.
06/2010
5.0
gutter repair, roofing
  + 0 more
Slow to start the job but it was after a large hail storm in our area, so every house in a large area was getting a new roof. Roof done quickly once they started. Gutters also slow to start but extremely fast once started. My insurance company was very slow to pay and PI roofing was incredibly understanding.
Description of Work: Removed 2 layers of old roof, Replaced with new shingle roof, with repair to some wood underneath. Removal of old gutters and new gutters installed with ant-leaf topper, (like leaf guard gutters but not that brand)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

THOMAS R M.
12/2009
5.0
roofing
  + -1 more
They did a good job, the quality of their work is good and their price was good. The only negative thing about them is that they were intermittent in coming out. There was one guy who was wonderful. Initially they said they were not sure when they would be able to get back but they got back within a reasonable amount of time.
Description of Work: P I Roofing And Home Solutions did the roofing for us about a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$2,000

SUSAN F.
10/2009
3.0
roofing
  + -1 more
Just didn't feel comfortable hiring them.
Description of Work: I had the same experience as the previous reviewer. Salesperson was sort of pushy. This was the highest bid I got, too. He wanted to put on a heavier grade of roofing felt than was necessary.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Patricia S.
10/2009
2.0
roofing
  + -1 more
the rep was a bit condencending and took a LONG time making an estimate. Was very frustrated before I got their bid whitch was almost $1500.00 over competators. The products seemed to be up to norms or a bit better but the bid process was bad enough that I would not recommed them
Description of Work: the rep was a bit condencending and took a LONG time making an estimate. Was very frustrated before I got their bid whitch was almost $1500.00 over competators. The products seemed to be up to norms or a bit better but the bid process was bad enough that I would not recommed them

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Response from PI Roofing Solutions
I need to investigate the situation and find out who the Estimator/Project Manager was, then I will respond again.

Contact information

6109 Remount Rd, Little Rock, AR 72118

http://piroofing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
0106521017
Trade License Locale
Arkansas
Trade License Authority
Contractors Licensing Board
Trade License Expiration
05/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Gutter Cleaning,
Skylights,
Chimney Repair,
Windows,
Pressure Washing,
Interior Painting,
Exterior Painting,
Siding,
General Remodeling,
Decks and Porches

FAQ

PI Roofing Solutions is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

PI Roofing Solutions accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, PI Roofing Solutions offers free project estimates.
Yes, PI Roofing Solutions offers eco-friendly accreditations.
No, PI Roofing Solutions does not offer a senior discount.
Yes, PI Roofing Solutions offers emergency services.
Yes, PI Roofing Solutions offers warranties.
PI Roofing Solutions offers the following services: Residential and commercial roofing, home improvement, gutter helmet & gutter systems.
Windows

Contact information

6109 Remount Rd, Little Rock, AR 72118

http://piroofing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day