J & Z Roofing Remodeling Construction

Roofing, Gutters, Decks and Porches,

About us

We are a licensed, bonded and insured Residential and Commercial Arkansas General Contractor that keeps our overhead low and our quality and service high! This means that we can generally do your roofing project for less money and with the same high quality that we provide on every project. If your roof is an insurance claim for storm damage, we will, almost always be able to do the job for what your insurance company will pay. We take the worry out of you hands and will conduct the business with your insurance company along with or for you. We will be at your site anytime that the insurance company shows up so we can make sure you are getting the full value from your policy. If your roof is old and needs to be replaced, we feel like we will be the very best price you will receive. We offer a five year warranty on our workmanship and will repair any damage that might occur due to our workmanship at no cost. We use Atlas, CertainTeed, Tamko and Owens Corning Premium Roofing Products. Regardless the reason, I know you will be very happy with the quality and speed with which we complete your roof. We do many other remodeling and repair work projects. When we come inspect your roof, will look at all of your soffit and fascia for repair needs and we also offer superior seamless guttering. We have MANY excellent references available upon request from our many satisfied customers! If your roof is in bad shape or you think you might have storm damage, you need to take action soon; otherwise you may end up with serious interior damage from leaks. This could cause you to have a very difficult and long remodeling project that will be a serious interruption in your daily life. Believe me; it is not worth all of that trouble! We generally can have your project completed in 1 to 3 days. We look forward to hearing from you and thank you for your time, consideration and the opportunity to serve you!

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

2014 & 2015 Super Service Award Winner in Roofing! Insurance Replacement Roofs, Roofing Repair, Drywall, Seamless Guttering, Interior and Exterior Painting.

Services we don't offer

New Construction Roofs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-58 of 58 reviews

Harold W.
02/2021
5.0
roofing
  + -1 more
Great job nice fast and clean
Description of Work: roof
Rating CategoryRating out of 5
Yes, I recommend this pro

John M.
01/2020
5.0
roofing
  + -1 more
Good work, good price. Overall a nice and easy process.
Description of Work: roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna F.
01/2020
5.0
roofing
  + -1 more
J&Z Roofing did an outstanding job with our new roof. They come highly recommended, and were very professional. The crew was very respectful of our yard, and all belongings. When they were done they cleaned up, and made sure everything was placed back where they orginally found it. Would most definitely recommend them to anyone looking for roof maintenance.
Description of Work: Replacement/ New roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
01/2020
5.0
roofing, roof cleaning
  + 0 more
Great work done by this company
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Brad H.
12/2019
5.0
gutter repair, roofing
  + 0 more
These guys were awesome. Very informative and the work was done very quickly. Jose also took the time to explain the insurance claim process. What did it for me was the line of communication was always there.
Description of Work: Replace the roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Neal F.
03/2019
1.0
roofing
  + -1 more
I will never use this company again nor recommend them to anyone. Their workers took an hour long nap in our backyard. They left trash everywhere. It was supposed to be a 1 day job that took 2 complete days. They had no respect for our property (sat in wife's flower bed and did not place the materials where asked). They did not let us know they were here and just let themselves into our backyard. There was very little communication from the crew.
Description of Work: Replace Roof

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from J & Z Roofing Remodeling Construction
We depend on our reputation for providing excellent customer service and superior quality. Because this is our mission, we welcome feedback letting us know when we have exceeded expectations as well as comments that help us become better experts in our profession. This review is disappointing as it is misleading and unfair based on the facts of our interactions. The complaints regarding the construction crew were not brought to our attention until months later during a conversation regarding the non-payment of your balance. By this time, the job had been completed for 3 months and it was impossible to assess the allegations or take action to correct any of these issues. Because we remained committed to your satisfaction, we offered to replace all the flowers in your flower bed, whether damaged by the roof installation or not. Additionally, we made several other good-faith offers that were refused. You stated that the only acceptable recompense was a discount on your final invoice, or you would leave a negative review (which you did within minutes of receiving a FINAL request for payment). This is not a reasonable solution since we performed everything agreed upon in the contract. If there were issues during the installation of your new roof, we were not granted the courtesy to address and correct them at the appropriate time. Since our initial conversation with you, the construction manager met with you in-person and you admitted that you were satisfied with the quality of the installation. We sincerely regret that we were unable to come to an agreeable resolution. Our customers and future customers can be assured of our continued commitment to providing a first-rate experience.

Eric S.
03/2019
5.0
roofing
  + -1 more
Great job....looks super
Description of Work: Complete roof...…….tear off and replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Colin L.
05/2018
1.0
roofing
  + -1 more
No repair done. Scott Wallace send a guy to look at it. The guy went up on the roof and said he knows what the problem is. I asked if he need to go in the attic. He said there is no need. The repair was scheduled for Monday. The Friday before the guy called and said he can do it late afternoon that day. I said I am at work and won't be home until around 5. That was the last I heard from the guy and Scott. Haven't received a bill. I assumed they didn't fix it. When I got home that day I didn't see any evidence of there being any workmen. I also wasn't expecting them to be gone before I get home. You would think that for a quote of $600 it would take a couple hours for the repair and there would be a bill.
Description of Work: Leak in roof

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from J & Z Roofing Remodeling Construction
Mr. [Member Name Removed]: We appreciate your taking the time to provide feedback since we strive to maintain our reputation for providing excellent customer service. Upon further review of your account, it appears that any questions you have regarding your repair could have been addressed in a simple telephone conversation had we been given the opportunity. Our records show that your initial request for an estimate was received on February 24, 2018. The inspection was performed and an estimate was sent on February 26. 2018. After several brief conversations regarding the scope of the repair, the work was scheduled to be completed on March 12, 2018. When Jose had an opening in the schedule the previous Friday, he made the arrangement with you to complete the repair early. The repair was done on March 9th. Our accounting system shows confirmation that the invoice was sent to your email address you used for earlier correspondence on March 14th at 3:55 pm. This timeline shows that from initial contact through the completion and invoicing of your project was a total of 16 days. When we were made aware of your comments via Angie's List review on May 5th, 2018, Jose made contact with you by telephone and scheduled a visit at your home between noon and 1:00pm that day. Nobody was at your home when he arrived at the appointment. During your telephone conversation with Jose, you stated that you have not had any leaking since the repair was completed. Further, you stated that your concern was with the price of the approved estimate and you felt that the rate should be renegotiated and reduced, even though we completed the scope of the repairs as you approved. We estimate projects by material and labor. We may send one but normally send two of our employees when they are trying to complete several repairs in one day, in order to complete each project in a more timely manor. This is what was done and again, your repair was completed per the estimate you approved. I feel like we have done everything that we said we were going to do and that your leak issue was resolved. I am sorry you assumed that we did not do the work but it was, in fact, completed and I would hope that you would not see evidence of any workmen because they should have cleaned up and not left anything behind. I am sending Angie's List a photo of the completed work and a copy of our billing invoice with the time stamp on it to show we did the work and you were invoiced. With all of these facts, I do not understand the purpose for this negative review. We are anxious to resolve any further issues you have regarding this matter and welcome your return call. In the meantime, we will send a copy of the invoice dated March 14th to your email as well as via USPS mail. Please do not hesitate to contact our office should you have any questions or require additional assistance. Sincerely, Scott Wallace Vice President

Kurt S.
01/2018
5.0
roofing
  + -1 more
Roof looks great, but crew left electrical loop unconnected. Manager is working with us and electrician to get it reconnected
Description of Work: Had complete roof installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,600

Benjamin Franklin D.
07/2017
5.0
roofing
  + -1 more
They were timely, cleaned up well and all the workers were polite and courteous. We are well pleased with the outcome of the service given by this company.
Description of Work: Remove complete roof, roof turbines, vents, tar paper etc. and replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
06/2017
5.0
roofing
  + -1 more
They did a great job. The roof is still holding up.
Description of Work: They put on a roof for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Terry J.
05/2017
5.0
roofing
  + -1 more
Well. Scott handled the insurance paperwork, and the crew did a great job!
Description of Work: Hail damaged roof had to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda H.
04/2017
5.0
roofing
  + -1 more
Looks great. Worked well with insurance company.
Description of Work: New roof placed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

William G.
09/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Flavia P.
07/2016
5.0
roofing
  + -1 more
unknown
Description of Work: J&Z Roofing chanced my roofing and siding in one damaged part. We were pleased with their work. Scott Wallace was very helpful in showing the different colors of roofing and helping us through the process with our insurance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris B.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Very good service. Quick and professional. Best price I found for a new roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melinda G.
12/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Mark B.
07/2015
5.0
roofing
  + -1 more
Scott Wallace (sales) rep and Jose Rodrigues were the two main contacts. All aspects of the project were handled well....from Insurance assessment (Jose was present when assessor was here) to explaining work, interpreting insurance estimate (esp. "recoverable depreciation"), scheduling, arriving on time, providing quality work and being patient for payments (waiting for insurance checks). We were very satisfied with all aspects performed by this company.
Description of Work: Roof repair & closet repair after water and hail damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Judi M.
11/2014
5.0
roofing
  + -1 more
Suddenly in the middle of a contract sale on my home, it was determined that the roof needed to be replaced. I was headed out of town for business and the realtors are telling me that we have to have the job done within days so closing isn't delayed. The roofer they recommended couldn't come until the next day and I wanted more than one bid so I contacted this roofer (Scott Wallace) through Angie's list. He understood my problem, made time to swing by that afternoon and worked on the estimate while he was there. He had his crew with him to measure and assess and it was quick and easy. They were probably at my home for less than 1 hour. The bid was in my email within the hour and I understood all the details of what to look for, how many squares were included in the bid, all the extras that this company provided, etc. They were able to work within our hurried schedule even. As it happened, the job was given to another roofer, who's bid was slightly less and who had done work for almost everyone involved in the transaction before. Scott was so professional about this whole process that he even followed up later to make sure everything went OK and that the house closing went through.
Description of Work: I felt that this vendor was prompt and professional enough to warrant a review even though a different roofer was ultimately selected for the work. This was a roof replacement bid that was part of a real estate deal and had to be done quickly so closing on the property could proceed on time. Scott responded to my email within minutes and was at my home with his crew later that same day. He put together an estimate while he was there and explained every detail of what was included and what I should look for in a roof replacement project. The realtor had already arranged for another party to give us an estimate also, and they too were responsive and professional and ended up with the job. But if things had gone differently, I believe Scott would have done a good job and his price was comparable (only slightly higher) than the other party.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

James N.
11/2014
5.0
roofing
  + -1 more
Very prompt, meeting appointments. Price was very agreeable and work was well done. Not the ordinary roofing job, but well done nevertheless.
Description of Work: From initial contact thru Angie's List until job completion was 10 days. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Marquis J.
04/2014
5.0
roofing
  + -1 more
Everything went well and done mostly on time. Took a little longer than expected, but nothing serious.
Description of Work: Replaced entire roof and reshingled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from J & Z Roofing Remodeling Construction
Thank you [removed member name]! We really appreciate your kind words and your recommendation. We enjoyed being able to complete your project and look forward to assisting you in the future!

Walter K.
03/2014
5.0
roofing
  + -1 more
Every time Scott said either he or his crew would show up, he would show up. Most of the time it was right on time, but in the case it was not on time, he called or e-mailed you to let you know in advance so you would not be waiting for nothing. On the day of, the crew came early in the morning and did everything that was supposed to be done with all the work done, including the extras, by about 7-8 PM. The only caveat I would say is that unless you know decent Spanish, you may need to explain some things again to the crew on site if the leads for the crew who know enough English are not there. There was some confusion on minor things, but as a whole it was rectified once the crew more fluent in English arrived to straighten out the language barrier communication issues. As for price, this is not the cheapest option. The estimates are typically the middle quote, so do not come here expecting always the cheapest quote, but the quality is worth the cost.
Description of Work: Re-roofed 28 squares, installed second turbine, and installed kitchen fan vent through roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from J & Z Roofing Remodeling Construction
[member name removed], thank you for your kind words; we appreciate the opportunity to serve you. Poor quality is remembered long after a cheap price is forgotten. Thank you for recognizing that with your choice of J & Z Roofing. Please let me know if we can help you in the future.

Marvin B.
11/2013
5.0
roofing
  + -1 more
Excellent job, excellent clean up
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,950

Response from J & Z Roofing Remodeling Construction
Thank you [member name removed]! We really appreciate your kind words and your recommendation. We enjoyed being able to complete your project and look forward to assisting you in the future!

Benny C.
05/2013
5.0
flooring contractor, house painters
  + 0 more
So far it is fine. It has been a positive experience. The people are very professional.
Description of Work: I am using J & Z Roofing Remodeling Construction for painting and flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
04/2012
5.0
roofing
  + -1 more
People walking by our house say it’s the prettiest roof they’ve ever seen and the credit goes to J and Z Roofing. After a recent hard rain, we had a leak in our foyer. A few days later, Scott Wallace drove up in his big white truck, rang the doorbell and said he noticed our roof was showing some age and possible damage. We agreed and the following Saturday Scott picked me up and drove me around the city looking at roofs. After reviewing several style and color options, we selected Presidential Shake triple laminate shingles by Certainteed. As soon as there was a window of good weather the guys began working and did not stop until the job was done. The house was built in 1932 and had multiple roofing layers including the original cedar shakes installed over skip lap. They worked 12 hours a day for 5 straight days removing the old layers, installing a new nailing base, and reroofing. Not only did they do the roof on the house, but also the garage, the flat roof at the entry and the covered roof on the deck. At the end of each day they did a excellent job of cleaning up the yard. They were very respectful of our home and surroundings and could not have been nicer to work with. We live in an old house so have had lots of workers in and out through the years. Needless to say J and Z Roofing are at the top of our list for quality and excellent service! We highly recommend this company.
Description of Work: Removed the existing roofing materials( 4 layers including the original cedar shakes) and removed them from work site daily. Installed plywood nailing base over the existing skip lap. Replaced all valleys with metal. Installed Presidential Shake roofing on the main house and on the garage. Removed multiple roofing layers from the flat portico, repaired extensive water damage to joists, installed plywood base and Lintastic roofing. Replaced corrugated roof above the back deck. J & Z also contracted to replace the 5" downspouts and gutters with 6".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Response from J & Z Roofing Remodeling Construction
Thank you for the nice recommendation and review! You are great customers to work with and we had a lot of fun seeing how much you like your new roof! Again...Thanks for your business!!
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Contact information

6827 Honeysuckle Ln, Little Rock, AR 72204

jzremodelingroofing.com

Service hours

Sunday:
8:00 AM - 6:30 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 6:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
268041221
Trade License Locale
AR
Trade License Authority
Arkansas Contractors Licensing Board
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Decks and Porches,
Exterior Painting,
Kitchen and Bath Remodeling,
Fencing,
General Remodeling,
Roof Cleaning,
Flooring Sales and Installation,
Drywall,
Interior Painting

FAQ

J & Z Roofing Remodeling Construction is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 6:30 PM

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 8:00 AM - 6:30 PM

J & Z Roofing Remodeling Construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J & Z Roofing Remodeling Construction offers free project estimates.
No, J & Z Roofing Remodeling Construction does not offer eco-friendly accreditations.
No, J & Z Roofing Remodeling Construction does not offer a senior discount.
Yes, J & Z Roofing Remodeling Construction offers emergency services.
Yes, J & Z Roofing Remodeling Construction offers warranties.
J & Z Roofing Remodeling Construction offers the following services: 2014 & 2015 Super Service Award Winner in Roofing! Insurance Replacement Roofs, Roofing Repair, Drywall, Seamless Guttering, Interior and Exterior Painting.
New Construction Roofs.

Contact information

6827 Honeysuckle Ln, Little Rock, AR 72204

jzremodelingroofing.com

Service hours

Sunday:
8:00 AM - 6:30 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:00 AM - 6:30 PM