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INTERFACE SECURITY SYSTEMS

Home Security Systems

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
3.5
responsiveness
3.0
punctuality
3.5
Showing 1-2 of 2 reviews

Richard O.
11/2012
3.0
home security systems
  + -1 more
Rather than install a new system, Interface "upgraded" the existing wall-mounted key pad, and installed a wireless transmitter. It worked occasionally after installing it, but they keypad continued to die. We had them out to fix it once, and it died again; they didn't return calls promptly to schedule a second service. We told them we wanted to cancel the service and get a refund of (a) the monitoring charge for about a month when we had no service, since the system never worked, and (b) the $250 or so that we paid for the upgrade. They eventually refunded the monitoring charge, but we still haven't seen the installation fee returned. They were very difficult to deal with during this period.
Description of Work: We had a relationship with Interface Security beginning in 2003, because we bought a house with an installed security system, connected to the land line so that there was remote monitoring service also. The remote monitoring service had been fine. We asked Interface Security to upgrade our system because (a) it was old and the wall-mounted keypad died intermittently; and (b) we wanted to give up our land line, and still have remote monitoring service.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$250

Charlotte W.
01/2012
3.0
home security systems
  + -1 more
We have been with them for years and years. We are satisfied with them.
Description of Work: I had them service our home alarm systems.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    1210 ALDERSGATE RD, Little Rock, AR 72205


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    INTERFACE SECURITY SYSTEMS is currently rated 3 overall out of 5.
    No, INTERFACE SECURITY SYSTEMS does not offer free project estimates.
    No, INTERFACE SECURITY SYSTEMS does not offer eco-friendly accreditations.
    No, INTERFACE SECURITY SYSTEMS does not offer a senior discount.
    No, INTERFACE SECURITY SYSTEMS does not offer emergency services.
    No, INTERFACE SECURITY SYSTEMS does not offer warranties.

    Contact information

    1210 ALDERSGATE RD, Little Rock, AR 72205