Desert Rose Carpet Cleaning

They did a great job on my carpet. Every question I asked was answered, and they were so professional. My husband was extremely pleased and said he probably would not even look at anyone else in the future.

Awesome! I was amazed how fast they did such good work!

“Spotless” same as their reputation

Did not allow them to touch carpet once we met with tech! The guy came over intoxicated! That’s all all I will say. We never let him touch the carpet!

23 days of trying to get the owner manager to contact me regarding the issue and still not even a missed call, voice mail or email. SO the issue is unresolved which conveys admission of guilt in creating the issue and lack of concern for customers and how the company is perceived. I will never use this company again and wish anyone luck who does.

Excellent service. Highly recommend.

For water extraction they were available when needed and did a great job. Contact person was good at explaining what was needed and the cost. They removed the baseboards carefully & let me save them for reuse & placed fans where needed. They were very professional and got the entire job done as efficiently as possible over 4 days. Would hire them again and recommend them.

With my first phone call, I was impressed with the professionalism and the detailed information I was given. The pricing is great and they set the appointment that was convenient for me and a great job was done. Desert Rose honored the Angie's List coupon which was appreciated. I will use them again for more than just carpet cleaning.

I rate them an A. Very responsive and I will use it again.

They were excellent! I was so very pleased. They are top notch! I would recommend them and use them, again.

Very good. I was pleased with the results.

I tried for over a week to get a response to schedule a quote and appointment. Never got an answer and went with a different company

The young man was very friendly and professional. He was attentive to what I wanted done and followed instructions to the tee. He offered additional services at a reasonable price and I accepted and he did a great job. The rates were very fair and the quality of the job was well worth the money.

I was extremely pleased on every level. The staff was friendly, professional and punctual. The results were outstanding. The carpet looks much better than I was anticipating. They took extra time to work on problem areas and got out stains that I thought would be there until the carpet was replaced. I highly recommend Desert Rose.

They did a fantastic job. The furniture looks almost like new! They were very professional and courteous. I'm keeping their information for future projects around the house.

They arrived at the appointed time, took a tour of our home, were professional and proficient.

Quick and efficient. Very professional and friendly Covered all areas. Explained the what they were doing

Arrived on time – called to let me know on their way. Generous in room measurement allowing me to get a room cleaned which I hadn’t expected moved some furniture also not expected. Spots removed problem with payment easily resolved.

Glenn & Josh came in and went right to work moving furniture, preparing to clean my carpets. They wanted to address any concerns I had with any areas of the carpet before they got started. They followed through to make sure I was happy with everything before they left. I would highly recommend these two guys. We have a small business and know how important it is to find dependable employees that really care. I will definitely use them again.

I could not have asked for a better experience. I unintentionally waited to the last minute to try to find a company to come out and clean my carpets before Thanksgiving and was thinking I would not be too successful; however, much to my surprise Desert Rose came through and provided great service in a timely fashion and a very fair price. They even put the big furniture pieces that I couldn't get off the floor on small blocks that I could easily remove later. Much Thanks to Desert Rose and Angie's list.

Very pleased. Used steam with little or no chemicals; were friendly but professional; worked quickly.

It went well. They did a good job. There was some confusion over some work because it had extended over Thanks Giving and there were some miscommunications with one of their workers and so they were a couple of weeks longer than they had expected to be, but that was the only negative. The work was excellent and we were real pleased with the outcome. It was not not inexpensive but for the work they did I thought it was a fair deal.

Easy to schedule within 3 days. Arrived on time, and quick. Pleasant staff, would recommend!

Very good job, would gladly use their company again.

They did a great job. They were punctual and I think were able to get spots I didn't think were possible to get out. My only issue was they had a deal through Angie's List to clean four rooms for $150. Once they got there, they indicated that to get some of the old pet stains and other various stains out, they would have to charge $10 per spot in addition. So the total bill ended up being $100 more then advertised. I understand, but wish the deal indicated clearly that additional charges were possible. In the end, I don't know if I got a good deal or not, but I was happy with the results, and they were very friendly and professional. I would recommend. Just ask questions about pricing on the front end. Lastly, they'll tell you that it'll dry in 4-8 hours. Not true. After 24 hours it was still damp. But it is what it is. Just a note of warning when planning moving furniture in.