Crenshaw'S Tree Service

Description of Work: I left them a voicemail and they never returned my call. Very unprofessional

Description of Work: Called for firewood advertised in Arkansas Democrat/Gazette. Was advised by representative (Sheri) that firewood aged 24 months was available. Ordered 2 - 4X16 foot stacks. Was told about 10 - 14 day delivery. called 14 days later and several days thereafter for status. Told delivery would be any day soon. Last call was answered by firewood person (owner?) Tommy who was rude because I first called on my cell phone with no success, then called on my house phone which he answered. He was irritated and told me to leave message on his voice mail, which I did. 3 days later Tommy called me and asked what/how much firewood I wanted. I told him and reiterated that it must be aged 18 - 24 months for my wood-burning stove. He advised me he's never had firewood aged that long and all his firewood was cut about 6 months ago. I advised him that I was assured by his representative (Sheri) that firewood aged 24 months was available on property fenced and locked with Tommy the only key-holder. He said Sheri no longer worked for him and hung up. Since I relied on Crenshaw personnel to provide what I was promised and waited over 2 weeks only to learn (according to Tommy) they did not have any 2-year aged firewood which I was assured they did on several occasions, I'm now having great difficulty finding firewood aged that long due to the ongoing public demand as the weather gets colder. Totally unprofessional, discourteous, untruthful, and unreliable people. Would not recommend this company to anyone for ANY service whatsoever.

Description of Work: I had a few dead trees in my yard which they removed and hauled away. I recommended the service to my parents, who recently used them to remove some large trees behind their house.