In 1991 the Terry Davis family met the Tony Gray family at a local church in Little Rock where they were both members. Due to a shared entrepreneurial spirit Terry and Tony decided to combine their talents to create their own heating and air conditioning company. With Terry’s heating and air conditioning experience and Tony’s background in business they believed they had what it took to create a successful business. Terry brought 13 years of experience to the new business. He gained valuable residential and commercial experience by working for various heating and air conditioning companies as well as a local sheet metal union shop. During this time he took night courses at Pulaski Technical College in sheet metal. Tony graduated from Ouachita Baptist University with a B.A. in Business Administration in 1983. After spending four years in the United States Army and then another four years in the Insurance field, Tony was ready to fulfill his strong desire to start his own company. In preparation for his new career, Tony took courses on servicing and trouble shooting heating and air conditioning equipment at Pulaski Technical College. Darlene (Terry’s wife) and Pam (Tony’s wife) helped them come up with their company name of “Chenal Heating and Air, Inc.” Chenal Heating and Air, Inc. was incorporated on March 26, 1992.
They are excellent, reliable, and their prices are competitive. I would highly recommend them and I would definitely hire them again.
Description of Work: I have been using them for many years for heating and ac needs.
Rating Category
Rating out of 5
Yes, I recommend this pro
T Stuart H.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
Well. Repair was done quickly and professionally. Very thorough routine maintenance inspections.
Description of Work: Routine maintenance and repair of leaking A/C compressor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mike M.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
What made us keep using them was the product that they put in, we knew it's a good product and the fact that they did a good job. Since they installed it, they would know how to maintain it.
Description of Work: They installed our central heating and air unit, a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Mike M.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
It's $215 and that includes a spring checkup for the A/C and a fall checkup for the heat. The price is kind of a little high. They just come and check and clean and you pay them and they go. Just one person comes out to complete the work, it takes about 30 minutes for the work to be completed. They leave the area clean when it's done.
Description of Work: They did an A/C check.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Thomas B.
12/2016
4.0
heating & air conditioning/hvac
+ -1 more
I think it did cost me a lot of money.
Description of Work: Chenal Heating & Air did some work for me last year. They had to replace a coil in my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kristin R.
08/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I submitted an online request for an estimate to replace my HVAC system. They never bothered to respond to my request.
Rating Category
Rating out of 5
Barbara C.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They replaced both furnaces and air conditioning units. Excellent price and quality! Received quotes from 5 companies and they were the best.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Larry H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They did what they were supposed to do when they came out.
Description of Work: They fixed our air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shuo W.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
The work was fantastic. They were very professional and timely. The only downside is that they were a little bit pricey. They came out to do an estimate within a week and scheduled installation about two weeks later.
Description of Work: They installed a mini-split.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Peter F.
11/2014
5.0
heating & air conditioning/hvac
+ -1 more
They guys were very courteous and professional. They showed when they said they would and though they couldn't finish that day I did have heat, and it was needed all weekend until their return. I have had a service contract with this company since moving into our new to us home.
Description of Work: Replaced main floor HVAC system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
jeremy K.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
Came out in a timely manner, let us know when part for compressor would be in, came and fixed as soon as part was in.
Description of Work: Fix a compressor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Vivian N.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin M.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
Great service. Performed quickly and professionally. Easy to get a hold of with questions, and always respond quickly and courteously. The installation team was clean , professional, and nice. And the sales team has followed through every step of the way since instalaltion. Went better than I could have expected.
Description of Work: Replaced entire unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
T Stuart H.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very thorough, professional, good explanation of results.
Description of Work: They did a thorough check of my HVAC system including the in-depth analysis that is part of Entergy's subsidized energy use assessment program.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Gray Y.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went really well. I got the better quote from them. They started and finished the work when they said they would. The quality of the work has been great. We are not living in the home yet but with what I can tell from what they've done...it's a great job.
Description of Work: I used the heating and A/C service of Chenal Heating & Air Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Mary D.
08/2013
4.0
heating & air conditioning/hvac
+ -1 more
Chenal Heating and Air was very professional in their workmanship. They replaced all of the components in quick order and had everything working right away. They even replace the air return screen with a larger one and sealed the return box, something that was not done on the old system. Since the work was done in the winter they were unable to fully test the a/c, but when the system failed to cool properly in the spring they were quick to come out and find the problem (a pinhole leak in the coolant line), repair it and recharge the system without cost to us.
Description of Work: Installed new heating and A/C unit. This included Heat pump, heat strips, air handler and programmable thermostat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,800
Todd T.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Excellent work, professional and top notch! This is my second year of having a maintenance contract with Chenal Heating & Air. I have two units and subscribe to the premiere policy...costs a little more, but the benefits of the premiere plan outweigh the costs since I would get same day service, discounts, etc. if (when) my old units go out. My units are 15 years old so it's just a matter of time. Chad is the tech who I specifically request each time, he's always honest and upfront and I trust what he says..considering any repairs or replacement is an expensive option, the trust and honesty factor is huge with me. Highly recommend Chenal Heating & Air!
Description of Work: Spring Maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Brandon H.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was good. I didn't have any problems with them. They did what I expected, nothing more or less.
Description of Work: Chenal Heating & Air Inc checked out the air conditioner for me in August.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary D.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
All of the work was done well and in a very short time. SInce the work was done in December, we had to wait several month ot know if the A/C would function properly. When we first used the A/C, it would cycle continuously indicating a low coolant condition. A technician from Chenal Heating came out the same day we called and located and corrected a pin-hole leak in one of the coolant lines, charged the system and insured that it no longer leaked. We had absolutely no problems thru this very hot summer - even had lower electric bills than in the past despite the very warm and dry conditions.
Description of Work: We had the entire HVAC system replaced with a much more efficient system. Mike estimated the correct size needed and provided us with two options. The crew replaced both the exterior heat pump and the interior air handler as well as installing a new programmable thermostat and enlarging the return air grate to improve air flow.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Sue B.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Their price was a little higher than the other estimates, but the equipment they use is probably a higher quality. We haven't done anything yet to replace our current system. They are still on our list.
Description of Work: They gave me a quote on new heating and air system. They were very professional. The person even went in to the office on Saturday to quote some various options we discussed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary B.
06/2012
4.0
heating & air conditioning/hvac
+ -1 more
Work went well; company did installation of new unit and took old one with them to be discarded. The only thing I did not agree to was to have a yearly contract with them, where I woujd pay $169/year for scheduled maintence on my heating and air conditioning units twice a year. They stated that agreeing to this contract would save me money in service calls. I do not like signing up in advance for services that have not yet been performed.
Description of Work: I had a 22 year old central air conditioning unit replaced with a new, energy efficient model.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Colin L.
04/2012
4.0
heating & air conditioning/hvac
+ -1 more
The tech came out and I told him what I think it was and he didnt have any problem diagnosing the problem. It was sunday afternoon and he didnt have the part and there wasnt any place open. He told me who had the part available and he will get in on Monday. We arrange a time to get it replaced. He called me at lunch as we had first arranged but I couldnt make it at lunch so we make the appointment for around 4:00pm.
Description of Work: A motor went out. This mortor is important in getting the flame going to heat. The service was simple. The part was expensive
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
jett R.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They did a good quality job. They were very responsive as far as timing.
Description of Work: They installed a new heating and air system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Mike M.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
We spend about $165 for their service contract and they come twice a year. I have been using them for 8-9 years. They are right on the spot in terms of punctuality. We use them not only for our house but also my father-in-laws house. They are good at putting in systems as well as maintaining them. We had them put in a system for us and one for my father-in-law and they maintain both of them.
Description of Work: I use the services of Chenal Heating & Air Inc for maintenance on our AC & Furnace every fall and spring.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
They are a very easy company to work with and stand behind there guarantee all the way. When we noticed that our air wasn t working like it should. They were out the same day to look over everything and had the problem solved very quickly by adjusting the inflow valve.
Description of Work: We had them come out to check the air conditioner because it didn't seem to be blowing like it should. They had to fix the inflow valve on the air conditioner that was still under warranty.
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Service Categories
Heating and Air Conditioning
FAQ
Chenal Heating & Air Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Chenal Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Chenal Heating & Air Inc offers free project estimates.
No, Chenal Heating & Air Inc does not offer eco-friendly accreditations.
No, Chenal Heating & Air Inc does not offer a senior discount.
Yes, Chenal Heating & Air Inc offers emergency services.
No, Chenal Heating & Air Inc does not offer warranties.
Chenal Heating & Air Inc offers the following services: Air conditioning & heating services.