Casa Blanca Granite

Horrible experience! Went to pick out our granite was told if we put a deposit down that day that the installation and tear out would be waived and no taxes! Wow we had just begun our granite shopping and had plans to visit other places but hearing this we jumped on the opportunity. Was told the owner would come out later that week to measure. Three weeks later we ask for our deposit back and miraculously the owner showed up to measure. Got a quote with the tear off of $300. Called and spoke with Allison who told me to talk to her mother who conveyed that she did remember telling us that and would remove the cost. Was told they would be out on Monday to install, when I asked about the tear off I was told it would cost me to have it removed!!! WHAT?!?! Was told by Allison that the “new” person didn’t know that they can’t remove the tear off price!. Wait I spoke with her mom not a new person!! My husband spoke to the owner who stated that the ladies do not have the authority to grant that. We agreed to come get our deposit the following day. My husband arrived at the shop and was told that they will take the old countertops off at no cost. Countertops were installed and looked great. BUT they did not seal the countertops!!! So every drop of water causes the countertops to change color. When we told them about this they again were rude! Don’t buy anything from these people. They are liars and care nothing about customer service!

I would HIGHLY recommend Casa Blanca for all of your countertop needs. There are hundreds of countertop shops, but what sets Casa Blanca apart from the rest is their customer service. When I got my countertops, they were down a worker. It took a little longer than expected and we had some issues throughout the process which left me a little displeased. But Salvador, the owner, apologized to me for all of the inconvenience and gave me my countertops FREE OF CHARGE. I have nothing but respect for this man and his character to put the customer first. We are extremely pleased with how the countertops turned out, but am left speechless with the customer service. I will never use another shop for any of my future countertop needs, because I know I can trust that Casa Blanca will follow through with spectacular business.

Casa Blanca Granite did an excellent job. They helped us choose the granite from the distributor, and they provided a price that was nearly 26% less than other companies. We saved quite a lot by choosing Casa Blanca, based on the quotes we received from other local companies for exactly the same granite. The owner personally inspected the finished product and was available during the measuring to make sure the granite would be cut correctly. We were very pleased and impressed with the service.