Know the price before we begin the work. Sales Counter for the DIY faucet and toilet repair parts located @ 3509 West 12th St., Little Rock AR, 72204. Master Plumbers License M3112 Boiler and Pressure vessel repair license #547 Boiler and Pressure vessel installation license #1977
Business highlights
78 years of trusted experience
Services we offer
SEWER AND DRAIN CLEANING, REPAIR AND REPLACEMENT, RETAIL SALES OF RARE AND HARD TO FIND FIXTURES, PIPE BURSTING, FLOOR FURNACE REPAIR AND REPLACEMENT, WATER LINE REPLACEMENT, DRAIN LINE CLEANING & JETTING, SEWER VIDEO, PIPE LOCATION AND LEAK DETECTION, BACKFLOW TESTING, REPAIRS & INSTALLATIONS.
Great. Jeff was very nice and informative....and a Christian!
Description of Work: Leak from upstairs bath.... Fixed two toilets....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
Tom A.
09/2016
2.0
plumbing, drain cleaning
+ 0 more
Could not be specific as to what the cost would be and charged me for the visit. Will not use them again. Hired another plumber to fix.
Description of Work: Needed a leak fixed. They could not be specific and charged me for the visit. $59.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Sam S.
03/2016
4.0
plumbing
+ -1 more
They were very friendly both on the phone and when they visited my house. Oliver, the plumber that did my work, was super nice and very conscientious of making sure things were done correctly and keeping my home clean (even thought it was a remodel construction area). Price was a bit more than I expected for the work being performed and since I usually do my own work. I do recommend signing up for their annual program as it will provide additional discounts and priority service.
Description of Work: Reconnect a fireplace gas line that I had capped off several years ago. I had done all of the demolition so all pipes were exposed and ready for the job. They did have to rethread one pipe that I had cut and then replace the old pipe that i had removed. I also asked them to T out a pipe for a gas grill. All in all fairly easy job.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,117
Bridgitte N.
12/2015
5.0
plumbing
+ -1 more
Went REALLY well. The gentlemen that came were VERY courteous and professional. Went above and beyond to help me! When he was unable to help he recommended another company and waived the charges! Will definitely recommend them to others!
Description of Work: Came out to detect and repair a water leak. Could not find the exact leak narrowed it down to an approximate area. Since he could not find the leak he waived the charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from ASSOCIATED PLUMBERS INC
Thank You. We try to be honest even though it may lose us a sale.
Martha R.
06/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Various plumbing jobs around the home. It went very well. They use a pricing guideline vs an hourly rate for their service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from ASSOCIATED PLUMBERS INC
Thank You
Ray K.
06/2014
5.0
plumbing, sewer cleaning
+ 0 more
Very well both times. They were very responsive, gave an accurate estimate and completed both jobs excellently leaving very little evidence that the trench crossed the entire yard on both jobs. One job required crossing a driveway. This was done with no disturbance to the concrete.
Description of Work: I have used Associated Plumbers several times. I have had 2 houses that I had to have the main water supply line replaced. Associated did the woek in a very professional manner at reasonable prices
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Response from ASSOCIATED PLUMBERS INC
Thank You
Emil M.
05/2014
5.0
plumbing, sewer cleaning
+ 0 more
I took in the old part and the person was very helpful to see that I got the exact replacement. I have used this company several times over the past 20 years for various plumbing jobs and have always been satisfied. I have always found them to be professional and honest. I always get estimates and bids on major repairs, and they are usually competitive.
Description of Work: I purchased a faucet diverter part from the shop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7
Response from ASSOCIATED PLUMBERS INC
Thank you. We not only perform plumbing service in homes and businesses we also have retail sales counter for the DIY'ers.
MARCIA J.
06/2012
1.0
plumbing
+ -1 more
Our commode in our powder room would not work. We called them to come out. When the plumber stepped into the bathroom and saw the commode -- he said it couldn't be fixed!!!!!!!!!!!! (no, he had not examined it) He went on to rant that although these were expensive commodes, they were made poorly and very hard to even fix. He told me I needed to replace it and went to his truck and brought back in pictures. I thanked him and paid him his hour. The next day my husband went to Kraftco, bought a piece that cost $0.17, fixed the commode and it has worked fine for the last 2 years.
Description of Work: No service was performed - just took a look at the exterior of the commode and said it couldn't be fixed
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$45
Response from ASSOCIATED PLUMBERS INC
Unless I am overlooking something the last time we worked for the customer was August 2006, so I can not confirm or deny what was said. The customer was aware of the dispatch fee and how it works by using us in the past, it is also stated at teh time the call is booked and posted on our website. Our dispatch fee is $59.00 and has been for several years, so I don't know where the $45.00 comes from. This dispatch is to get us to the door of the client and then will either quote an upfront price for the repair or further investigation work if required. Any price we quote is valid for 2 weeks to give the client to make an informed decision either to proceed with the work or call other plumbers for additional quotes.
Louise T.
06/2011
5.0
drain cleaning, sewer cleaning
+ 0 more
Justin did a great job, carefully describing every step to me until he figured out exactly what he needed to do. He was courteous and professional the entire time. He covered his shoes when he had to walk through my house. Start to finish was less than 2 hours. I was impressed with his performance and I plan to send a note to the owner.
Description of Work: The sewer line was clogged and had backed up behind the washing machine in the garage. Justin from Associated Plumbers had to figure out where the clog was located--this involved crawling around the deck, under the house and digging in the flower bed trying to locate the clean-out point. And of course, today it rained for the first time in weeks! He had to use the giant machine with the snake to clean out the sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from ASSOCIATED PLUMBERS INC
Thank you and if we can be of any help in the future do not hesitate to call.
Max Y.
03/2011
3.0
plumbing
+ -1 more
The good thing was that they showed up when they said they would. The biggest drawback was the price. One thing that I did not like was that the plumber told me that he was going deer hunting and that it took priority over my job. I would make the suggestion to keep those kind of comments to himself because in my opinion nothing is more important when you are quoting a job than the customers job.
Description of Work: The initial quote was far too high. the gentleman was nice and I'm sure their work would be very high quality but I was able to get the same job done to code at half the price.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from ASSOCIATED PLUMBERS INC
I am sorry to hear this. DEER HUNTING SHOULD NEVER TAKE PRIORITY and this will be taken care of.so it does not happen in the future.
jerry L.
03/2011
1.0
plumbing, drain cleaning
+ 0 more
Associated Plumbers sent a plumber out later the same day. He quoted $1,159.00 to fix the problem and said he could do it the next day. They charged a $59.00 estimate charge which most other plumbers do not charge. The estimate seemed high so I called another plumber who came out the next day. The other plumber did a free estimate and did the repair the same day for under $500.00. I am very pleased with the plumber I hired instead of Associated Plumbers. The other plumber is well established, is listed on Angie's List and has a very high approval rating. However, he is listed quite a ways down the list as the list is alphabetical. I will not call Associated Plumbers again but I will definitely call the plumbing company that actually did the repairs at half the cost of Associated Plumbers. Do your homework. Don't pay for an estimate.
Description of Work: I called Associated Plumbers because the bathtub was draining slowly.
Rating Category
Rating out of 5
value
1.0
$59
Response from ASSOCIATED PLUMBERS INC
I vaguely remember this job and the work we would have performed would have been permitted and inspected by the local plumbing inspector, but I don't believe the other plumber had the work permitted and inspected.
robert C.
12/2010
3.0
plumbing
+ -1 more
I had them come give me an estimate for clogged drainage system at my house. I understand that they have a fee for an estimate however the estimate was grossly inflated. I called another company listed on this site and they did it well over half of what this company was going to charge. I would not call them back again. I however cannot comment on their workmanship but wanted to ensure people do get other quotes.
Description of Work: Estimate for blocked drainage pipes.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from ASSOCIATED PLUMBERS INC
We give upront prices on all work performed for the client to determine if it is within their budget. All prices we quote are vlid for 2 weeks to give the client time ot make an informed decision.
John F.
11/2010
5.0
plumbing, drain cleaning
+ 0 more
Sewer pipe cleared. Paid the quoted price. I rated the price as fair because I do not have any comparable.
Description of Work: Found on Angie's List. Problem was burping and slow draining toilets. Did some research and sounded like clogged sewer. Technician was dispatched immediately and arrived within an hour or so. It was a clogged sewer pipe. Quoted a price of $235.00. Technician worked in the rain to find sewer access and run auger.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from ASSOCIATED PLUMBERS INC
Thank You and if we can be of any help in the future do not hesitte to call.
Carole H.
09/2010
5.0
plumbing, water heater repair
+ 0 more
When my water heater died, I wanted to replace it with a tankless one to lessen my carbon footprint. I checked Angie's List for a contractor, read the reports and chose Professional Plumbers. I called, an estimator came out the same day (9/3), and gave me an estimate. He called later in the day to tell me that the amount would be less than originally estimated. When I rechecked Angie's List, I discovered that they offered a coupon for up to $100. Even though they had originally quoted the water heater, they gave me $100 off the price. The tankless heater was installed on 9/10/10. Then, when their normal paperwork wasn't what CenterPoint Energy needed for a rebate, they created the necessary document, faxed it to me, and that rebate is in process. Everyone was very professional and accomodating and I would certainly use them again.
Description of Work: Installed a taknless water heater in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from ASSOCIATED PLUMBERS INC
Thank You and if we can be of any help in the future do not hesitte to call.
Patti F.
08/2010
5.0
plumbing, drain cleaning
+ 0 more
I was pleased with his work.
Description of Work: He arrived on time. He cleaned out one bathroom lavatory drain and repaired the pea trap of that lavatory. A previous owner or previous repairman had the pieces of the pea trap on backwards, so he corrected that issue. Then he added two elbows and a length of one inch pipe to a gas supply line in the water heater closet in order to move the supply line. $154 of the cost was for cleaning out the bathroom lavatory drain and $169 for extending the gas line to the water heater.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$364
Response from ASSOCIATED PLUMBERS INC
Thank You and if we can be of any help in the future do not hesitate to call
Diana J.
05/2010
3.0
plumbing
+ -1 more
They were prompt. They came when they said and they did the job fairly quickly. The work did not have to be done immediately and I told them that I wanted them to come back when I got paid in three days. They said that was not a problem and that they would accept a post dated check. They did the work and then cashed the check that day. They put everything on me to try to get the money back from them cashing the check before they said they would, which they knew they did.
Description of Work: I used Associated Plumbers to replace some pipes under the house that were broken and leaking.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,800
Response from ASSOCIATED PLUMBERS INC
The investment total was $1479.00 The order was taken 02-08-2010 and the work performed 02-10-10. Payment was made by 4 checks and 3 of them were postdated. #1894 02-10-2010 $672.00 #1895 03-10-2010 $336.00 deposited 03-19-2010 #1896 04-10-2010 $336.00 deposited 04-14-2010 #1897 04-12-2010 $135.00 deposited 04-16-2010 As you can see we were more than generous. Our normal procedure is to be paid in full upon completion of work, but we do make exceptions under special circumstances. As you can also see we held the checks well after the check date before they were deposited. I did talk to someone, but I am not sure if it was the Member about us paying any return check fees or someone else about a diiferent workorder.
Lois H. D.
11/2009
5.0
plumbing
+ -1 more
They were very professional and courteous. They explained everything in advance. They came when they said would and didn't keep me waiting. I thought the price was a little high but they told me in advance what it would be and I agreed.
Description of Work: They repaired a toilet tank leak and they inspected my plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369
Response from ASSOCIATED PLUMBERS INC
Thank You and if we can be of any help in the future do not hesitate to call.
Eric D.
10/2008
5.0
plumbing
+ -1 more
I called Associated Plumbers on Tuesday afternoon, and they scheduled a visit for the following morning. I was informed that the visit would cost $59 which would be applied toward the cost of the work if I decided to have them do it. The plumber called at 8:30 the next morning for directions and arrived soon thereafter. He was polite, professional, and answered all of my questions. After examining the problem he gave me a written estimate, which I signed. He gained access to the pipe through the wall beneath the kitchen sink. This area had been previously accessed so there was already an opening in the sheet rock. He inquired how I wanted the faucet oriented on the outside (pointing down? Pointing left? Etc.) and re-soldered the joint. He screwed the support flange back into place. The supporting plywood was wet from the recently leaking faucet, so he left the area exposed so that I might let it dry. He explained how I could wedge a wood block between the pipe and the plywood to stabilize the unit after the wood dried. He asked whether I had other work he could do and then departed.
Description of Work: The outside faucet had come loose from the copper pipe and fallen off due to poor original soldering and excess torque applied over time. The plumber re-attached the faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
Response from ASSOCIATED PLUMBERS INC
Thank you and if we can be of any help in the future do not hesitate to call
Gayla B.
07/2008
5.0
drain cleaning
+ -1 more
They scheduled an appointment the day I called. They arrived pretty much on time and fixed the problem.
Description of Work: Waste water was backing up into my tub when I ran the garbage disposal/kitchen sink. They cleared the pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
Response from ASSOCIATED PLUMBERS INC
THANK YOU FOR THE REPORT. I NOTICED THAT YOU GAVE US A "B" ON COST AND THIS IS UNDERSTANDABLE COMPARED TO SOME OF THE OTHER PLUMBING AND DRAIN CLEANING FIRMS IN TOWN. WE NEVER COMPETE ON PRICE ALONE, BECAUSE IF WE DID WE WOULD NOT HAVE BEEN IN BUSINESS FOR OVER 60 YEARS. INSTEAD WE TRY TO OUT DISTANCE OURSELVES FROM OTHER COMPANIES BY OFFERING LONGER WARRANTIES, FURNISHING SOME OF THE BEST MATERIALS AVAILABLE, FIELD EMPLOYEE DRUG TESTING, ONGOING TRAINING AMONG OTHER THINGS AND THIS CAN NOT BE DONE ON WHAT SOME OF THE OTHER COMPANIES CHARGE. PLEASE DON'T HESITATE TO CALL FOR ANY PLUMBING PROBLEM YOU MAY HAVE IN THE FUTURE.
MIKE C.
04/2007
5.0
plumbing
+ -1 more
Associated charges by the job, not the hour. They do excellent work. I know my commode was running much better after they had cured what was ailing it. They were prompt about when they showed up and did quality work if you ask me. I would use them again in the future and tell other folks in my area they are a fine company to deal with.
Description of Work: Associated Plumbing solved my commode problems in my 2400 square foot home recently. My commode was not properly working. They got in there & repaired whatever the root of the problem was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ASSOCIATED PLUMBERS INC
THANK YOU. WE TRY TO BE DIFFERENT THAN ANY OTHER PLUMBING COMPANY GIVE THE CLIENT THE BEST SERVICE POSSIBLE.
JOAN B.
02/2007
4.0
plumbing
+ -1 more
They got here on time, Knew what they were doing, dug up and replaced the line in one day. They used a backhoe, which required us to remove part of our fence which we were going to replace anyway. City inspector approved the work. Because of the weather, they had to wait about four days to clean up. Used back up to cover and rake. Did haul off damaged plants, old pipe and fence. I think the area needed some hand raking. I guess I'll do it myself.
Description of Work: Dug up and replaced the sewer line from the house to the main.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,540
Response from ASSOCIATED PLUMBERS INC
THANK YOU. WE TRY TO BE DIFFERENT THAN ANY OTHER PLUMBING COMPANY AND GIVE THE CLIENT THE BEST SERVICE POSSIBLE.
FAITH F.
09/2006
5.0
plumbing, drain cleaning
+ 0 more
We also noticed that prior to doing any work for you. They give you a printed list of what each service job will cost. I think that this is just wonderful because then you know what you are paying upfront and there is no guess work about if you are being charged fairly or appropriately. Most companies, especially plumbing ones, do not do that for customers. Their work was extremely efficient. They had wonderful work ethic and could not have been more informative to us as customers. They presented themselves very well and we would absolutely give them all A's. I will also add that we were charged a weekend rate rather than a weekday, but we were told that upfront. From calling around to other places, it was still far better than what others were going to try to charge.
Description of Work: Our whole system runs through the city and of course, on a weekend, the whole entire plumbing system backed up completely. My husband and I were very impressed with this company. Although, we had hired them on a whim because no one else was available to do weekend work without charging outrageously, we came to find that they were just excellent. I quite honestly can not say exactly what they did to rectify the problem. Obviously, they cleared the entire unit out and then spent quite a bit of necessary time making sure that we were not getting unclear water through our sinks or toilets and that all of the plumbing systems were in line. If I remember correctly, they did have to replace quite a bit of parts within this project itself. My husband actually paid the bill, but I want to say that we probably paid between four and five hundred dollars for the work, time, and parts combined.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from ASSOCIATED PLUMBERS INC
Thank you and if we can be of any help in the future do not hesitate to call
08/2006
5.0
plumbing
+ -1 more
I certainly had no problems with Associated Plumbers. They rectified the problem I was having and I have not had a pipe burst since that time! They were really nice when they came out though and it took them very little time to diagnose the problem so they seem to know their business. I would call them if I ever needed to again in the future.
Description of Work: I had to give Associated Plumbers a call sometime after I had moved into my home. There was water not draining properly in my kitchen sink unit and there was a leak in the piping below where the actual sink unit sat. Another company had actually installed the sink and done the plumbing initially, so I had Associated Plumbers come out to figure out what they had done wrong and just fix the problem. The sink apparently had a cracked pipe that they replaced and that seemed to take care of the entire problem. I think I paid them about a hundred and fifty dollars for the whole job including the new pipe piece they put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from ASSOCIATED PLUMBERS INC
THANK YOU. WE TRY TO BE DIFFERENT THAN ANY OTHER PLUMBING COMPANY AND GIVE THE CLIENT THE BEST SERVICE POSSIBLE.
07/2006
5.0
plumbing
+ -1 more
When ever they come to my home they are friendly and on time. They make sure to get the work done in a good amount of time yet, get it done right the first time. I am very pleased with the service.
Description of Work: The last time that this company came they repaired two water closets and a water line in both of my bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ASSOCIATED PLUMBERS INC
THANK YOU. WE TRY TO BE DIFFERENT THAN ANY OTHER PLUMBING COMPANY AND GIVE THE CLIENT THE BEST SERVICE POSSIBLE.
DONNA I.
07/2006
5.0
drain cleaning
+ -1 more
I've been using this company since nineteen fifty-three, and they've always done good work for me. They've changed hands since then and their prices have increased quite a lot, but they re still my favorite. They re on time and when I call; they come as soon as they can. They are a reputable company, very professional and trustworthy.
Description of Work: My bathroom sink was stopped up, so the plumber used a snake and unclogged it, because he said it was full of dental floss.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters
FAQ
ASSOCIATED PLUMBERS INC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
ASSOCIATED PLUMBERS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, ASSOCIATED PLUMBERS INC does not offer free project estimates.
No, ASSOCIATED PLUMBERS INC does not offer a senior discount.
No, ASSOCIATED PLUMBERS INC does not offer emergency services.
Yes, ASSOCIATED PLUMBERS INC offers warranties.
ASSOCIATED PLUMBERS INC offers the following services: SEWER AND DRAIN CLEANING, REPAIR AND REPLACEMENT, RETAIL SALES OF RARE AND HARD TO FIND FIXTURES, PIPE BURSTING, FLOOR FURNACE REPAIR AND REPLACEMENT, WATER LINE REPLACEMENT, DRAIN LINE CLEANING & JETTING, SEWER VIDEO, PIPE LOCATION AND LEAK DETECTION, BACKFLOW TESTING, REPAIRS & INSTALLATIONS.