Akel's Carpet One

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Nice job.

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See above.

I Love it!. Looks great.

I did not hire.

The first time Carpet One installed the carpeting, there were some seams visible and we didn't like the color. They agreed to pull it out and change it for us for the price of another installation. Finally, we were pleased with the end result.

I am not at all happy with the installation process. First, they did not order enough tile for the stairs. Then, they had ordered the wrong nose pieces for the stairs, causing a wait. We had to have all the furniture out of the room that was getting new carpet. The one bedroom had a large desk to difficult to move out the door. What we did was empty it and removed all the drawers so we could just lift it up to roll the carpet under it. The installers absolutely refused to put the carpet in that room because they said they would not lift the desk or work around it. We ended up having to go buy more tiles incurring almost an extra $1,000 for this room. Now the second set of installers came out to put the tiles in guess what they said? They said they could have easily put carpet in that room by simply lifting the desk up a few inches. So we wasted time and money.

I was really pleased with the flooring work that they did. I also felt that I was given a fair price, because I had in all actuality called other places to get estimates prior to hiring anyone. The floors have held up really just beautifully though, and if I needed to have the floors redone or touched up or anything like that, I would call them again.

Well, Carpet One does a great job. The only thing I did not like about them was that they made a big deal out of my credit. My husband died and prior to him dying, we had paid quite a bit of money for medical procedures to keep him alive. That medical debt made my credit history a mess, so I really had to take the time to explain to them that I was going to pay them cash. Their work is very good though.

I got the living room, dining room and two bedrooms, plus a hallway done. The price included installation and padding. They did a really good installation they were so fast. There are no seams showings and it is cut exactly to fit. It's been about six months so I am not sure what I paid, but I don't think it was very high.

I have not been totally satisfied with the work they did in the house. Since they put the carpet in, I have noticed seams coming loose and you can see the lines where the carpet connects. I have called them two times. They still have not sent someone out.