Sergeants Repair Services

appliance repair, small appliance repair service

About us

Sergeants Repair Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and responsibility in all of our jobs. We are a locally owned and operated business with more than 5 years of experience serving Jonesboro, AR and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.732 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.8
responsiveness
4.7
Showing 1-25 of 32 reviews

Paula S.
03/2020
5.0
Great service for the appliance and customer. Tom did warranty work on my new Frigidaire gas range. He is an amazing businessman. We will definitely call on him again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Ron M.
10/2019
5.0
Great service that met my needs! Service fee of $100.00 plus detailed parts needed made it easy to determine whether to repair the ice maker or to purchase a new one. Went with repair of present machine. Timely and complete repair. Very happy with the whole process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vesl S.
10/2019
0.5
Never returned calls (over 30) as he was supposed to come back for warranty work and never showed or answered. Good reviews must have been extremely easy work because I would never trust or call him again. God bless!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Teric P.
06/2019
5.0
Reasonable rate, and great fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

BRIAN W.
05/2019
5.0
GREAT SERVICE

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Paula W.
04/2019
5.0
Worth the wait

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee M.
03/2019
5.0
On time. Super awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherian H.
03/2019
5.0
I've used Sergeants Repair three times now and will definitely continue to use him. I would recommend him to anyone with no reservations. First Class.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$96

Ruth R.
03/2019
3.5
Sergeants Repair Services was not able to fix my problem and had issues with communication. We got it worked out in the end but would have liked to have had my appliance repaired.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.0


Tammy R.
02/2019
5.0
came out on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

William P.
02/2019
5.0
Tom came to my home at the promise time. He was able to diagnose what was wrong with my ice maker and was able to repair it in 10 minutes. The only thing that took longer than 10 minutes was going to the part store to pick up the part which took less than 25 minutes. The service was great and the price was what I expected. I would hire Sergeants Repair Services for all of my appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$305

Sherian H.
02/2019
5.0
This is the second time I have hired Sergeant's Appliance repair and I was just as pleased as the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolton K.
01/2019
5.0
Tom was very professional and very nice. Enjoyed the whole visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Wanda L.
01/2019
5.0
We are extremely grateful to Sergents Repair Service for the prompt recall to my initial inquiry. We received next day service and Tom was curtious and very professional ! By 10:00 o clock I was ready to bake biscuits again ! I will sing his praises to anyone that asks me about the BEST Appliance Repair person that I know !! Thank You for this referral ! I am Forever Grateful ! Garry & Wanda Linscomb

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris R.
01/2019
5.0
Outstanding communication, service, and value for the money! Will be our choice from now on. Have recommended to friends and family! Best and most fair in area. Complete honesty and transparency through the whole process!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa M.
01/2019
5.0
Absolutely excellent service in every way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Earl J.
01/2019
5.0
Tom is very proficient at his work. He is completely honest, very nice to meet someone that tells you the truth. We highly recommend this gentleman. We will always call on Tom for any of our appliance needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

MARIO R.
12/2018
5.0
Awesome customer service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley I.
12/2018
5.0
Quality work; dependable; timely; and a gentleman in his personal service; military discipline reflected in his business. I recommend highly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

James D.
11/2018
5.0
I speak highly of the service given to me. Great job. Friendly and informational.Everything was explained why and how as the job was performed. The work site remained neat and clean during the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth H.
11/2018
5.0
The young man that performed the work on my refrigerator was a professional, knowledgeable, pleasant and even helped with some other small things free of charge! Very happy with this company. I will ALWAYS call him with appliance repairs!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fawn C.
11/2018
5.0
Tom was awesome! Even though he gave us really bad news about our fireplace. I will recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim H.
11/2018
5.0
TWH Investments LLC. thanks for your help with my Realestate Business. Tim Haney

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

721 Victory Lane, Jonesboro, AR 72401


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Sergeants Repair Services accepts the following forms of payment: CreditCard
No, Sergeants Repair Services does not offer free project estimates.
No, Sergeants Repair Services does not offer eco-friendly accreditations.
No, Sergeants Repair Services does not offer a senior discount.
No, Sergeants Repair Services does not offer emergency services.
No, Sergeants Repair Services does not offer warranties.

Contact information

721 Victory Lane, Jonesboro, AR 72401


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed