These people kept my credit cared on file and charged it without authorization.
Description of Work: Slab leak in the slab of the house that was flooding the house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
David V.
11/2020
1.0
small appliance repair
 + -1 more
They spent 20 minutes vaping. Said they couldn't find the line. Then informed me they didn't even have the tools to fix it. Said they would be back in the morning. I canceled and called someone else. They had it repaired in ten minutes. Kniluckles and son then sent me a repair bill including after hours service call. They couldn't even find the lines. The next company said they could see were knuckles and son plumbers, I say plumbers lightly, had left foot prints on the cap they were looking for. They will probably send me to collection s, but I'll see them in court.
Description of Work: Pipes unstuck after hours.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$160
Chris S.
03/2020
1.0
plumbing, drain cleaning
 + 0 more
After busting pipes in our wall, they informed us they could not repair the damages they caused. We called another local plumber out to fix the issue. Nuckles & Sons, LLC then sent us an invoice! I let them know we had to call another plumber out to fix their damage and did not feel it was right to pay them almost the same amount we paid for the entire repair since they caused the damage. They then sent us to collections. WORST PLUMBERS IN NE ARKANSAS! SCAM ALERT!
Description of Work: Kitchen Sink Unclogged
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$128
Eleanor W.
03/2017
1.0
plumbing, septic tank
 + 0 more
They installed the incorrect pump for my septic holding tank - after being told by the AR State plumbing inspector which pump to install (they still installed a cess pump not a grinder pump). The cess pump they installed cost $1300 when the grinder pump was only $500. 2 mos later the cess pump they installed burnt up because it was not the correct pump for my holding tank - warranty would not cover it because it had been incorrectly installed. When confronted their response was that their "plumbing supply did not carry the correct grinder pump"! They refuse to correct or make any remedy for their mistake. I feel they did this because I am not a resident in Jonesboro where they're offices are located. Its a shame they would take advantage of a trusting single mother as myself and that they refuse to stand by their advertised quality and plumbing expertise. I would hate for anyone else to be taken advantage of as I have been. They may be competent to do small indoor plumbing tasks and unclog a sink but I would not advise anyone to hire them for any techniques of septic systems. They not only were dishonest, they did not follow the inspectors recommendation, and did a shoddy job but they price gouged me too on top of it all! I would not recommend anyone hiring them. I am also suspicious as to who is running this company now because it doesn't seem it is the original owner.
Description of Work: A septic lift "grinder" pump needed to be replaced.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,300
Dorothy B.
07/2016
3.0
plumbing
 + -1 more
unknown
Description of Work: Water leak repaired in the kitchen.
Rating Category
Rating out of 5
Yes, I recommend this pro
Brenda F.
12/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Ron Massey M.
04/2015
3.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
punctuality
3.0
$125
Maurice O.
01/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: well
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Louie H.
05/2014
2.0
plumbing, sewer cleaning
 + 0 more
unknown
Description of Work: They made one service call for clogged sewer which clogged again the next day. We were charged for both calls and after the second call, they said the entire sewer drain needed to be replace. Estimate was app $1500. We called another sewer service and they replace the sewer line for $800 and we have had no further issues.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$300
Larry S.
03/2014
5.0
plumbing
 + -1 more
They are very good. Always show up on time and are easy to work with.
Description of Work: They replaced a donut under the toilet that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda F.
01/2014
5.0
plumbing
 + -1 more
I shut off water, he was here within 1.5 hrs-every plumber was busy! Two other companies couldn't get to this, but he fit me into schedule and worked quickly. Also let me know reason was due to construction crew cutting corners. Fixed the problem, helped me move some furniture, pull back wet carpeting, etc. Very nice/considerate. Gave good advice for what needed to be done. John was great!
Description of Work: We had outside faucet rupture inside the wall from bitter cold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Maurice D.
04/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: My only complaints are that they charged a lot for coming out of jonesboro only12miles, and they never gave me an estimate. Other than that they were courteous and professional and very quick
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ronal F.
02/2013
5.0
plumbing
 + -1 more
On day 1, the repairman came 2 hours after time window I was given but finished in a timely manner. On day 2, they were on time and did a very good job. Both jobs were cleaned up nicely afterward. The work was a little more expensive than I was expecting.
Description of Work: Day 1 Install new faucet in kitchen adjust tankless waterheater Day 2 Clean tankless waterheater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$365
Mary C.
11/2012
4.0
plumbing, drain cleaning
 + 0 more
They removed the trap and ran a power snake (as it turned out they had to go 35 feet ) it took 3 trys to go far enough to clear it but they finally did. Plumming can be a messy job and it was, my kitchen floor was pretty dirty when they left but I cleaned it and paid them and they left.
Description of Work: Cleared sink drain pipe (sink trap was ok it was the drain pipe clogged) I wash my hair in kitchhen sink it was clogged with hair. I now periodically (at least twice a year ) use drain cleaner to keep the drain clear.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Jerry C.
10/2012
5.0
plumbing
 + -1 more
They arrived when they said thy would and performed the work in an excellent manner.
Description of Work: Removed a non working r/o system, removed and replaced 2 kitchen sink faucets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Betty R.
09/2012
5.0
plumbing
 + -1 more
The plumber was very nice and did an excellent job.
Description of Work: He cleaned dryer vent line and put a new vent hose on dryer. He put new water hoses on washer, and repaired my commode.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Chris S.
07/2012
5.0
plumbing
 + -1 more
Call them today at lunch to schedule an appointment, they arrived at 4PM, were in and out in less than 30 mins. Very friendly. Did a great job.
Description of Work: Repaired bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
amy B.
03/2012
5.0
drain cleaning, sewer cleaning
 + 0 more
I was happy with the job they did. I will definitely call them again.
Description of Work: We used Nuckles and Sons a couple of years ago. They cleaned out the trap on my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Benlty B.
02/2012
5.0
plumbing, drain cleaning
 + 0 more
I found them on Angie's List and will use them again in the future.
Description of Work: I used Nuckles & Son Sewer Rooter to unclog a drain at my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen R.
01/2012
5.0
drain cleaning, septic tank
 + 0 more
We had our septic pumped approximately a year after we purchased our home. The sepic tank was not where the proeprty plans showed it to be. The technician put in sensor in the toilet. It took a long time before we found the tank, but he was very diligent until he found the exact location. He called the utility company to make sure he wasn't cutting any lines before he dug. He furnished us with a new septic cover, so it is now easy to access. Was very friendly and professional.
Description of Work: We had our septic pumped approximately a year after we purchased our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sharmon L.
11/2011
4.0
plumbing
 + -1 more
they were great,gave an estimate ahead of time,worked super fast when the job reached the point that they were needed.Would recommend them. update,we had a shut off valve put in for our automatic stock tank waterer.Some other guys did this work instead of the 2 plumbers,they were not there on this day,a man that is a relative dug the trench and these 2 guys put the valve in.The valve has been installed wrong,and,does not work.Brad has told us that he will come change this out for us.
Description of Work: Not sure if these are the same guys,or not,they are all related.We had Brad Nuckles and his brother,they plumbed a new barn for us and dug a yard trench to lay an electric line for the electrician.they were fast and on time and did a good job.it was expensive but,all work like this is no matter who does it so you might as well get someone who knows what they're doing.We liked them and would use them again if needed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Karen S.
11/2011
5.0
drain cleaning, plumbing, small appliance repair
 + 1 more
GREAT!!! ALL THE TIME!!!!! FAST!!! and The BEST quality work!!!
Description of Work: I had the complete kitchen garbage disposal replaced. The company has also fixed 2 toilets in my house before, and I ALWAYS thought their prices were much lower than anyone else. Also, the QUALITY of their work is exceptional in my opinion. They always work fast and efficiently, and don't try to add unneeded costs. I will ALWAYS use them for any plumbing needs I ever have
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pamela H.
08/2011
5.0
plumbing, septic tank
 + 0 more
I called and scheduled for my service. The serviceman showed up on time and was efficient in his work. He was considerate when collecting my service fee. I was very satisfied with the service that was done.
Description of Work: i had my septic tank pumped. The office was kind and effecient in scheduling the service for when it was convenient for me. The serviceman was professional and had alot of knowledge of the job he was performing. I checked prices with other businesses that provided the same services and Nuckles was the most competitive and gave me alot of information on the phone as to things to ask for while checking prices. I did appreciate the courtesy of their staff. I will definately will call them for any plumbing services that I might need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Max N.
08/2011
3.0
plumbing, excavators, septic tank
 + 1 more
The job went well enough. but i wasn't totaly happy with the men who hooked up the pipes going into and out of the new tank. They did a hurry up job of it. The excavater did a good job. he really new how to operate that back hoe. they did leave ruts in the lawn in my back yard but that couldn't be helped. the ground was wet and i needed the tank put in post haste
Description of Work: First they pumped out the old tank and when it filled up and wouldn't drain anymore I called them back to put in a new septic tank. they did a fair job of that but it's 7 months later now and I still haven't been able to get rid of all the dirt that was piled on top of the new tank that they dug out to make room for the new tank
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,000
Dallie R.
03/2011
5.0
excavators, drain cleaning, plumbing
 + 1 more
We have had drain cleaning done several times. Each time they have been prompt, courteous, cleaned up after themselves and easy to work with. I can't tell one story in particular because they have been several times over the 10 years or so that we have used them but I can say that each time, there have been no problems and the job was well done.
Description of Work: They have done backed up pipe work for us multiple times over the years and even figured out how and why the pipes were backing up in the first place. They come the same day I call, sometimes within a few minutes and are always friendly and courteous (take off their shoes at the door!). Would definitely recommend.
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Service Categories
Plumbing,
Drain Cleaning,
Septic Systems,
Sewer Cleaning,
Appliance Repair - Small,
Excavating
FAQ
Nuckles & Son Sewer Rooter is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
No, Nuckles & Son Sewer Rooter does not offer free project estimates.
No, Nuckles & Son Sewer Rooter does not offer eco-friendly accreditations.
No, Nuckles & Son Sewer Rooter does not offer a senior discount.
Yes, Nuckles & Son Sewer Rooter offers emergency services.
Yes, Nuckles & Son Sewer Rooter offers warranties.
Nuckles & Son Sewer Rooter offers the following services: Plumbing, line cleaning, pumping septic tanks & installing septic systems.