HEAD CONSTRUCTION

Work was not performed. This estimate was more than double the other estimates. However, I have a friend who used this company for a big addition to their home and did an excellent job. I believe that our job was too small for them and we received such a large estimate. Basically, that if they were going to take time away from larger jobs to do this little one, then it needed to be worth their time. I would probably get estimates from them in the future for larger projects.

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For a week they worked our job to clean up and stabilize the situation. Then, the crew went back to the other job while subcontractors - sheet rock, etc. - continued to work. Mr. Head was easy to work with and willing to spend time explaining and discussing our options at each stage of the work. I would put his company in the top 5-10% of all businesses that have worked on our houses over the years. He is completely honest, completely trustworthy, and completely fair.

I would not use Head Construction due to their lack of professionalism and response to customer. They did not identify company when answering company phone. Did not follow through with anything I had requested. Stated that I should use someone "local" rather than calling them. Head Construction is actually located 40 miles closer to my home than the company that I have now hired to do the jobs.

The job went pretty well and it was all a good experience. We had 2-3 people bids for the job and we liked the interaction with Ron. We liked his price and the way he handled it. He wrote up what he planned to do along with the price, and whenever there were any alterations, he would say that he could do that and tell us the cost. He would also tell us whether any of the things we asked would be a problem and difficult to do. So, we always knew where we stood and were never surprised. He was extremely easy to work with and the work was always good. He completed the job within the timeframe indicated at the beginning. He also came back to take care of any issues. He had referred other people who were planning on using him to come by and take a look at the work he did here and I believe he got a lot of business by showing the quality of work that he had done at our place. I have recommended him to many people.

The end result was spectacular, an assessment that every visitor confirms. From the beginning it was apparent that Ron had experience, had good ideas, and would be easy to work with. I developed the plan, with his help, as construction progressed. He agreed with most of my ideas, but if not, would say, "That will be a problem." Very low key, very easy to work with. The hardest part was finding brick to match the old brick on the existing part of the house. Ron brought numerous samples - a sample being a dozen bricks to get the full range of colors of the old brick - and stacked them up to compare with the existing brick. We selected one and the bricklayers put up one side of the addition. My wife came home and said, "Take it down." According to Ron this was the low point of the project because he had already scoured every old-brick source in the area. Then, he was driving along and saw workers tearing down an old brick warehouse. He brought some samples and the match was good, not perfect, but good enough that no one notices unless we point it out, and we no longer notice either. His pricing was very fair. The original contract described what they would do for the contract price. When we added something, they increased the price by materials and very reasonable labor, or just by his cost if he subcontracted it. He had used his subcontractors for years so he could count on them, and we found that to be true. There was almost no disruption to our daily schedule during their work.

They were great. I couldn't have asked for a better experience. We had an awful time trying to get people to come out to give us an estimate. It was just wonderful. They would come up on a problem and discuss it with me. It was great!