We are a family-owned & -operated business that is dedicated to customer service! Our main office is located in Hot Springs. We service Hot Springs, Hot Springs Village, Glenwood, Amity, Malvern, Benton, Bryant, Little Rock and other surrounding areas. We are state licensed, bonded and insured for your protection. Each of our technicians is clean and professional. Upon hiring, a background check is done. We wouldn't hire anyone to service your home that we wouldn't trust in our own home. We use top-of-the line chemicals that work, so we don't claim to be the "cheapest guys in town" for pest control. But chemicals aren't the only defense for pest control. Understanding the pests' habits, behavior and harborages is essential, so we train our technicians thoroughly to give you the best pest control possible.
Description of Work: Checked Gable Vents; Looked for Foundation cracks or damage; Added 7 vent screens; checked for possible entry points; checked for rodent droppings and bug evidence; set traps, returned to empty traps. |Had to call a year later - 3 more dead rats in traps they left and we're not convinced they're all gone. They scheduled a visit for six days after my call.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$915
Jane M.
02/2016
5.0
pest control
+ -1 more
Great
Description of Work: Quarterly pest control service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jan B.
10/2015
5.0
pest control
+ -1 more
As always, it went very well.
Description of Work: Quarterly pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
James and Rosemary M.
08/2015
4.0
pest control
+ -1 more
unknown
Description of Work: I use them for pest control. They worked really hard and they finally got rid of all the bugs but to do it they had to get rid of a bunch of our kitchen cabinets.
Rating Category
Rating out of 5
Terrence M.
09/2014
2.0
pest control
+ -1 more
unknown
Description of Work: Inspected for and treated for termites. Work was performed effectively. There was absolutely NO clean up afterwards. I was left with cement blocks, tools and sundried items to clean up and restore to original condition. The work was strenuous for a 70+ year old person! The price charged for my approximately 1200 sq ft home was $800.00 over the lowest approximate estimate of $150.00. No high estimate was given except it could be more depending on circumstances. Be afraid, be very afraid!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$946.08
Response from Advanced Pest Control
Our company has won the Super Service award and has multiple A+ reviews. We understand that we do make errors, though, and try to reach out to customers and resolve any issues in a timely manner. We tried to reach out to this customer and resolve this situation, and he was unwilling to come to a resolution. It does bring a question to the validity of a complaint when it is left 11 months after the service was rendered and this was the first we heard about the issues. He also signed off on all the work done before we left the residence and completed the job. Sincerely, Bridgett Clowers Co-owner
MAURICE B.
06/2014
5.0
pest control, animal removal
+ 0 more
.
Description of Work: Sealed house to preclude new intrusion by critter. Trying to catch critter but it appears to be gone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Dana W.
05/2014
5.0
pest control
+ -1 more
unknown
Description of Work: Termite treatment-contract and moisture barrier. Very nice men and professional service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,230
Response from Advanced Pest Control
Thank you (removed member name) for the kind words! We appreciate having the opportunity to serve you!
CAROL F.
05/2014
5.0
pest control
+ -1 more
unknown
Description of Work: PEST INSPECTION. TERMITE PROTECTION, ANT TREATMENT WE ARE VERY SATISFIED WITH THE SERVICE WE RECEIVED FROM THIS BUSINESS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Advanced Pest Control
Thank you so much for your kind words, (removed member name)! We appreciate having the opportunity to serve you!
candy G.
04/2014
5.0
pest control
+ -1 more
unknown
Description of Work: Termite Treatment. Excellent price, work, and customer service. Would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$755
Response from Advanced Pest Control
Thanks for allowing us to serve you! We appreciate your business and the kind review!
Marilou H.
01/2013
1.0
pest control
+ -1 more
The experience wasn't very good overall. The work itself wasn’t too bad, but the miscommunication was terrible. The sales person offered me a 90 day warranty. The management then told me their warranty is 30 days, not 90, but nothing was given in writing. We were waiting for the warranty to be sent to us, but they only sent bills to pay. Finally, about after 60 days, we paid them, but now they’re trying to collect late fees, charging us ridiculous amounts of interest, even though we told them we were waiting for the written warranty. We paid the bill, but not the late fees because of that miscommunication.
Description of Work: On a rental home, they sprayed two or three times to kill some fleas.
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
punctuality
4.0
Response from Advanced Pest Control
We feel saddened that you feel the communication was lacking. The warranty you requested was only requested after the bill was already 60 days late, and two payment requests had been sent out. We treated the property and even gave you an extra service without payment. Therefore, the warranty was carried out as you requested.
Gerald K.
01/2013
5.0
animal removal, pest control
+ 0 more
Overall, the experience went well. They were very responsive and quick to do things to resolve any issues we had. They communicated very effectively and described what they were doing in excellent detail. I presume that they had fixed the problem as perceived by the tenants.
Description of Work: Tenants in a rental home complained about an animal invasion in the attic. This company came out to inspect the attic and do some preventative work to make sure there was no invasion.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda H.
01/2013
5.0
animal removal, pest control
+ 0 more
They did a good job! They were diligent, responsible, thorough, and got all of the critters.
Description of Work: We had problems with animals underneath the home as well as the attic that they took care of.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank S.
01/2013
5.0
animal removal, pest control
+ 0 more
They’ve done a good job. They’re knowledgeable and seem to be very honest.
Description of Work: They inspected the home for a rodent invasion and did some preventative work. They also provide regular termite control service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne G.
12/2012
5.0
pest control
+ -1 more
They were all very professional, timely and thorough. David explained everything he was doing and answered all of my questions. So far, no more bugs. They don't require a contract, but I can sign up for a routine treatment quarterly for around $80 for my size house and yard.
Description of Work: David came out and did a full inspection in, around,under the house, and in the attic for pests and potential places for pests to invade our home. We were seeing some tiny bugs inside. He then did an intial treatment inside and outside of the house. Then returned for a follow-up treatment a week and a half later.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Joretta D.
09/2012
5.0
pest control
+ -1 more
They gave us a quote for $800. They were prompt, they were nice and they were helpful. They seemed to be out of our reach in terms of cost. If we could afford them in the future, we might use them
Description of Work: Advanced Pest Control gave us an estimate for pest control service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura M.
09/2012
4.0
pest control
+ -1 more
I don’t know what they charged me for their services because I was out of town and my mother was there at the time. My mother called them before that, and they came and gave her a quote, and she then had the work done. She’s the one that dealt with most of it. She was happy with what they did. She also said that they were friendly and prompt. She was happy with the service that they provided.
Description of Work: I used Advanced Pest Control for pest control services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUZANNE K.
07/2012
5.0
animal removal
+ -1 more
We were quite impressed with them. We chose them because they were one of the few services in the phone book that specifically mentioned rodents. They came the same day we called them, did a thorough inspection, and offered suggestions on how to prevent the problem. They baited and set the traps and came back to check them. They were prompt, efficient, personable, and solved the problem. They said they would come back whenever we needed them to. We didn't comparison shop but they solved the problem and we were happy with it.
Description of Work: We used Advanced Pest Control to remove rodents of some sort from out wall. While they were here, they also sealed up all of the holes they found in the brick and siding so they couldn't get in again.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$428
Response from Advanced Pest Control
Thanks Member! We appreciate the opportunity to serve you!
Kevin S.
05/2012
4.0
pest control
+ -1 more
They did not find anything and did a really good job. They were very professional and did a great job.
Description of Work: This was for pest control inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
karla C.
05/2012
5.0
pest control
+ -1 more
They did a great job. They are located conveniently. They do good work.
Description of Work: They came and sprayed our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
matt F.
05/2012
4.0
pest control
+ -1 more
The experience was alright overall.
Description of Work: They did some termite/pest control on a rental home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Howard B.
05/2012
5.0
pest control
+ -1 more
They came and sprayed inside and outside. They only had to give one treatment. They were great.
Description of Work: We had a problem with fire ants.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
Advanced Pest Control is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Advanced Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Advanced Pest Control offers free project estimates.
No, Advanced Pest Control does not offer eco-friendly accreditations.
No, Advanced Pest Control does not offer a senior discount.
No, Advanced Pest Control does not offer emergency services.
Yes, Advanced Pest Control offers warranties.
Advanced Pest Control offers the following services: Pest, Termite & Rodent Control