About us
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Emergency Services
YesAccepted payment methods
Reviews
3.37 Reviews
Showing 1-7 of 7 reviews
Stephanie B.
12/2018
countertops, flooring contractor, home remodeling
 + 1 moreThe Floor Store was so awesome - they helped me pick out the tile for my floors and the perfect granite counter tops to fit my style. The installers were on time and cleaned up after themselves. The staff always kept me apprised of what was going on and what to expect.
Description of Work: I remodeled my entire kitchen
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|---|---|
| quality | |
| value | |
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| punctuality |
Yes, I recommend this pro
$3,000
Shauna A.
06/2017
flooring contractor
 + -1 moreunknown
Description of Work: Various subcontractors are used for all work. Personally, I liked every individual who did work on our house and appreciated their hard work. Generally, the work was accomplished, albeit in spurts, with virtually no communications from the project manager @ the Floor Store informing us what days/time work would be performed. Much of the work on plumbing, tile work, and shower door installation had to be redone or repaired it was so bad. The flooring cuts were not precision with many obvious flaws and gaps still existing.
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Yes, I recommend this pro
Janet B.
02/2017
flooring contractor
 + -1 moredid not use
Description of Work: Asked them to measure for flooring. I had to keep calling to get them to come out and work with me to pick out the flooring. I was getting no response and they never followed up with me.
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| professionalism | |
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John M.
07/2016
flooring contractor
 + -1 moreunknown
Description of Work: Did not stand behind replacing defective carpeting with same advertised quality. Replaced with lesser quality and it became a problem also. Had to make numerous phone calls and threaten a lawsuit to fix the lesser quality carpeting that had become loose from the walls.
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$7,500
Marie L.
08/2013
flooring contractor
 + -1 moreWent fast and smooth.
Description of Work: Kitchen,bathroom,diningroom, living room, den.
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| quality | |
| value | |
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Yes, I recommend this pro
$18,159.83
margaret S.
03/2013
flooring contractor
 + -1 moreWhen they came out to put the floor in they told me they would cut the stone of the fireplace and put the flooring under that. He told me he would do this so it would look professional. He ended up just putting it up against that and it did not look good. He ended up getting pneumonia and he did not come out for 4 weeks. When he left he left doors from my bedroom off and the work was just not finished. Another guy ended up coming and finishing the work and he left a mess and did not do a good job. The guy who originally got sick came back and finished touching up some of the work and tried to repair a bubble in the floor. He did clean up the mess and just ended up leaving. I got a call after this as they wanted to do some repair work and I have called three times and they have not called back or came to do the repairs.
Description of Work: They installed laminate flooring through the entire home not including the bathrooms.
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$6,000
Jerry S.
06/2012
flooring contractor
 + -1 moreThey did what they said they would do. There was a small problem with the installation but they fixed it right away. Laminate flooring does usually need to have adjustments, so it was not a big deal.
Description of Work: They installed laminate flooring in my whole house.
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Yes, I recommend this pro
$11,000
Contact information
802 Airport Rd, Hot Springs National Park, AR 71913
http://thefloorstore.companyService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 3:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
General Remodeling,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
THE FLOOR STORE is currently rated 3.3 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
THE FLOOR STORE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, THE FLOOR STORE offers free project estimates.
No, THE FLOOR STORE does not offer eco-friendly accreditations.
No, THE FLOOR STORE does not offer a senior discount.
Yes, THE FLOOR STORE offers emergency services.
Yes, THE FLOOR STORE offers warranties.
THE FLOOR STORE offers the following services: All types Flooring. carpet, hardwood, tile, counter tops.
Contact information
802 Airport Rd, Hot Springs National Park, AR 71913
http://thefloorstore.companyService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 3:00 PM