About us
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.615 Reviews
Showing 1-15 of 15 reviews
Mike M.
10/2015
plumbing
 + -1 moreunknown
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$120
Cheryl C.
09/2015
electrician, plumbing
 + 0 moreI am still very dissatisfied with City Plumbers for their lack of being professional.
Description of Work: They final came to my house after canceling several times. Two guys walked are house and talk, one of them mostly about my dog. They told me that on the following Monday they would be back with an total of how much it would cost me to put in a generator. I called them twice the next week with no response. I finally went with someone else. One month later still no response from them, I called again and told the young lady that answered the phone how displeased I was with their service and that I would NEVER recommend them to any one. Later that week I received a card in the mail from them with a gift card for yogart at a place in the Hot Springs Village. I live at least (maybe more) 25 miles from the Village so that told me a lot about City Plumbing. You Don't Send a gift to someone that would require them to drive WAY OUT OF THEIR WAY if you want their business. Believe me I am telling all my neighbors and anyone else that ask me NOT to use City Plumbing because they do care about servicing their customers.
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Don P.
06/2015
electrician
 + -1 moreI declined paying them $69 just to give me a bid. Bidding and estimates are part of the cost of doing business.
Description of Work: I called them to get an estimate on some work I need done. They wanted to charge me $69 just to come out and give me an estimate.
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$69
Berry L.
12/2014
plumbing, water heater repair
 + 0 moreunknown
Description of Work: Installed new water heater. They were fast,corteous, and professional.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,000
Darrell N.
09/2014
heating & air conditioning/hvac, plumbing
 + 0 moreunknown
Description of Work: Replaced heat and air unit inside and outside heat pump. |It was a good experience. |Our inside unit was 20 years old and looked like it had never been serviced. So it was a dirty demo. |The only critique would be I wish the dirt would have been contained better. Over all it was a good install.
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Yes, I recommend this pro
$5,000
Nancy D.
03/2014
electrician
 + -1 moreI have an outlet that smelled like something's wrong with it and they came out and fixed it and made sure that I wouldn't have the wrong kind of bulb. It was super. They're always really good. They've done some plumbing things for me like replaced the toilet and the stuff in there. They cleaned up after themselves. They are super professional and always a good job. They are always there when they say they're gonna be.
Description of Work: I used City Plumbing Heating & Electric for plumbing and electrical service.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$70
Roxella H.
12/2013
plumbing
 + -1 moreVery good on emergency calls. Do not charge weekend rates. They get out to you really fast.
Description of Work: Installed a new refrigerator and faucet.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
D B.
11/2013
electrician, plumbing
 + 0 moreElectrician phoned prior to arrival and arrived on time. He wore shoe protectors so as to not soil my carpets. He then evaluated the problem and offered a solution. He then corrected the problem by replacing an outlet.
Description of Work: Evaluated electrical problem and replaced outlet.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$118
Jim W S.
06/2013
heating & air conditioning/hvac, plumbing
 + 0 moreThe tech was at the house a bit over an hour at the house, but I thought he was efficient and knew what he was doing. I thought the prices were pretty high...but I have not had service work done here before, so I am not sure how to compare. Service call fee was 69 dollars, and the rest was over and above that, with the filter being all that was replaced that I know of. Tech wanted to sell a service plan, which would have been a good idea, but it did not include the service fee...which i thought was pretty useless for the plan, as today's call would have saved me 25 bucks had I had a contract...not enough return on the fee.
Description of Work: checked out the inside and outside units...cleaned the coil on return side of air handler, cleaned out the condensate drain pump, which was gooo 'd up. The later was the problem, but as this is first call in an older home we just purchased, I wanted to get an opinion on the state of the system. Put in a new filter also.
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Yes, I recommend this pro
$185
Carol K.
06/2013
electrician, heating & air conditioning/hvac, plumbing
 + 1 morethis company had worked for me for nearly 15 years. They can do it all. Very reliable.
Description of Work: Regardless of what my problem is, this is the first company I would call... not the cheapest in town, but they genuinely care about their customers.
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Yes, I recommend this pro
$300
Pamela H.
05/2013
plumbing
 + -1 moreCity Plumbing Heating & Electric, they were professional and I would use them again in the future.
Description of Work: I used City Plumbing Heating & Electric for plumbing services.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Richard W.
01/2013
heating & air conditioning/hvac, plumbing
 + 0 moreThey were professional from start to finish. They checked back with us to make sure that everything was working all right. It was a good experience. We plan on using them for all our heating, cooling, plumbing and electrical needs.
Description of Work: They replaced a heat pump
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Yes, I recommend this pro
$5,000
Ed S.
10/2012
plumbing
 + -1 moresee above
Description of Work: Replacement of waterline from meter to house. Replacement of shutoff valve. Prep work including locating and digging to find shut off valve and digging new trench for waterline. Post waterline placement reburied new waterline. Crew did an excellent job with lawn. Crew was very courteous and respectful. Would hire them again.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,100
Carol K.
05/2012
electrician, plumbing
 + 0 moreI have been with them for 14 years. They have been here for a really long time. They are very reliable and provide excellent service. They are probably not the cheapest place in town but they are reliability speaks a lot. They provide full service including putting in new gas lines when I got a new gas line installed. They have done electrical installations like putting in ceiling fans for me. They have done rewiring and have put in a surge protector on the whole house. They have installed a tankless water heater too.
Description of Work: I use City Plumbing Heating & Electric for doing just about anything like plumbing and electric work. They did some air conditioning work a few days ago.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
laura G.
03/2012
heating & air conditioning/hvac, gas logs
 + 0 moreThey were wonderful. They came in with a price that was substantially lower than other places. They did the work and cleaned up their mess. They came when they said they would.
Description of Work: They installed a gas log fireplace and air conditioning unit.
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Yes, I recommend this pro
$4,000
Contact information
318 3rd St, Hot Springs National Park, AR 71913
www.cityplumbingandelectric.comService hours
Monday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Electrical,
Heating and Air Conditioning,
Gas Logs,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Ceiling Fans,
Water Coolers,
Lawn Irrigation
FAQ
City Plumbing Heating & Electric is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
City Plumbing Heating & Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, City Plumbing Heating & Electric does not offer free project estimates.
Yes, City Plumbing Heating & Electric offers eco-friendly accreditations.
No, City Plumbing Heating & Electric does not offer a senior discount.
Yes, City Plumbing Heating & Electric offers emergency services.
No, City Plumbing Heating & Electric does not offer warranties.
City Plumbing Heating & Electric offers the following services: Heat Pumps, Gas Furnaces, Air Conditioning,Hanging Heaters, Water Heater- Tankless Heatpump & Tank type,Gas logs, Heating & AC maintenance, Residencial And Light Commercial Electrical, Backflow Device Repair, RPZA Testing, Drain Cleaning, New Water Lines, Gas Lines, Sewer Lines
Wholehouse Electric Tankless
Contact information
318 3rd St, Hot Springs National Park, AR 71913
www.cityplumbingandelectric.comService hours
Monday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PM