B & R PLUMBING

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The owner Pat was very spiteful and overcharged my handicapped brother. They quoted the job between $1500 and $1800, and charged $1800 but could not justify why -- the hours and material expenses did not match up. She does not accept credit cards and we are out-of-state owners, so needed to mail them a check. I would never do business with this mean-spirited woman again. Her husband was very professional and seemed to do a good job, but we will not tolerate their practice of charging an extra $300 on a whim, because they don't accept credit cards like normal 21st century businesses. If you use them, beware of their capricious business practices.

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Arrived at exactly the time they said they would be here and completed the repairs in 30 minutes. Friendly and professional.

Excellent work

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Went very smoothly and quick.

I called B and R Plumbing and advised I had a leak in my washing machine. They sent out 2 repair men who said I needed to call an appliance repair person, they charged me $60 dollars. I spoke with the office at B and R, they told me they thought I had a leak and quot;atand quot; my washing machine. They apologized for the misunderstanding and said they would not cash my $60 check that I paid to the repairmen. 2-3 weeks later the $60 check was presented to my bank. I have spoken with their office on multiple occasions (Pat is the person I speak to) and each time they tell me they will send a check. It has not been received and I do not anticipate that they will at this point. It was the water pump on my washer which I ended up replacing my self - $30 part after researching the problem on line. I regret that they and quot;misunderstoodand quot;, then deposited my check after they said they would not, and then have on multiple occasions said they would send a check and have not. I will not use this service again. This was also my first time to use Angie's list -- so I also wasted that money to join Angie's list,as I am not sure I can trust your recommendations either. Janie

Excellent workmanship

The pricing is very reasonable. He did a great job. He was very professional. I had no complaints with him or his work.

husband broke the water pipe under our kitchen sink as he was trying to replace the sink after installing a new countertop. B and R was at our house within 4 hours of calling, even though I left a voicemail. They were fast and efficient. The repair has held up without any problem. Recommended.

They were very polite and responsive. They went out of their way to do what I needed done.

When I first called the company, I got an answering machine. I left a message, but called another company. They said they could come the next day. B and R called back a few hours later, explaining they had an emergency at a nursing home. They were able to get to us before the end of the day, and quickly completed the repairs. No muss, no fuss, no problems after the repair. We hope we won't need them again, but when (inevitably) we will, we will call B and R again.

They were amazing! They sent two workers within 30 minutes of my call and had the repair done within another 30 minutes despite horrible heat and humidity in the attic and barely accessible space to do the repair. Some PVC tubing for the HVAC unit had apparently been chewed by rodents and sprung a leak. They repaired the tubing and glued the tubing properly, something that had not been done by the installers. The quick response, successful repair and reasonable cost made me want to sing their praises to Angie's List.

This company absolutely impressed me. They were cordial, hardworking, a masters of their trade and affordable in my book. We really felt good about using their services. We just moved here from Texas and it was nice to use a really good company right off the bat. They worked so hard for us on this large job and we greatly appreciated their hard work and level of professionalism. We would absolutely call them in the future since they impressed us so much when they worked for us last time.