Julian Plumbing

IT WENT AWESOME !! First off I had a terrible experience with the delivery driver and how he handled my new appliances. He damaged my brand new refrigerator and when Troy Julian saw the damage inside the fridge, he immediately called the company asked for a manager, explained the problem and I will be getting another new refrigerator and Troy Julian will be here when they deliver it to make sure it’s not damaged and to hook up the ice maker. The next day he returned to install my new still in the box dishwasher. Troy Julian had it installed when he was taking the plastic off the door and he noticed it too had been damage while being delivered. Once again he immediately called the company and asked to speak to the same manager he talked to the day before. He had not come in yet but Troy Julian spoke to the appliance department supervisor and explained the problem with the new dishwasher and explained he called the day before about the damaged refrigerator. I’m getting a new dishwasher too. I’m extremely impressed with Julian Plumbing. He’s been in business for 37 years and it shows. He takes care of his customers. CUSTOMER SERVICE IS EXCELLENT!!! HIS WORKMANSHIP IS EXCELLENT !!! HIS PRICES ARE VERY VERY REASONABLE !!! In fact this is the first time I’ve used Julian Plumbing and my invoice was less than his original estimate !!! I’m on disability and every penny counts. Julian Plumbing is my new plumber and he was recommended by my next door neighbors. I’m so glad the first plumber I called never bothered to return my call and I called Julian Plumbing who answered and talked to me over 30 minutes. When I got off the phone I knew I had the right plumber. He is a man of integrity, good values and morals. He showed up when he said he would. I’m extremely satisfied and highly recommend Julian Plumbing.

unknown

terrible, we called Julian Plumbing due to a drainage leak under our house, he came out, crawled under the house, said we had a lot of water under the house due to the leak but he didn't have everything he needed to take care of it with it and it was going to take longer than he had today. He said he had another job that would take two or three days to finish and he would be back after he finished that job. we told him we would limit the use from that end of the house until he returned. He never returned or called, we called him several times but he wouldn't answer the phone so we left messages asking him to return our calls and let us know when he was returning but nothing from him, The least he could have done was let us know that he decided he didn't want the job but nothing, just ignored our repeated calls. I told my wife I guess the job was going to get him dirtier that he wanted to get, so we finally gave up and called Meredith Plumbing, They came out, went under the house evaluated the problem, said they would be back with their plastic overalls etc., It wasn't long until they returned, went under and fixed our problem, it took almost two hours. they were very professional and the cost of repair was much less than we expected. Now those guys are real plumbers. Julian seems to be picky about the plumbing jobs he wants to tackle but worse than that he didn't even have enough respect, consideration or professional courtesy to let us know anything, just left us in limbo. We will never use Julian again and would recommend no one else did either.

He didn't have to tear up the wall, which you would normally have to do. He saved the shower. He is a very nice person. He got completely wet and muddy to fix something one time.