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H & K HEATING & AIR

Heating and Air Conditioning

About us

Sales, service and repair of all brands of Air conditioners and Furnaces as well as Heatpumps. Residential and light commercial.

Business highlights

26 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.6
punctuality
4.4
Showing 1-10 of 10 reviews

Melanie N.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Wonderfully!
Description of Work: Blower motor replaced on AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cherie G.
07/2017
3.0
heating & air conditioning/hvac
  + -1 more
See above comments
Description of Work: They did an excellent job of installing an high-end HVAC system for us at a fair price ($11,000.00). However, when we needed service and maintenance a few years later, it was extremely difficult to get any response from them. They are a small company and I don't think they have the manpower to handle service requests in addition to installing new systems. We eventually went to Paschal for service/maintenance and have been very happy with that company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0


Jerry P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work, very professional and expedient service. Can not say enough about how well this company has treated us and the work they have done.
Description of Work: Needed to have more coolant added to my central air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

clay W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Came out and looked at AC system that was not cooling and was icing up. Took a reading and said that the system was low on freon. Asking if that was because there was a leak somewhere. He stated that there was but since the system still had freon he could not find it immediately. Said he would put in freon and a coloring agent that should last the summer and next spring to call and he would come out and should be able to find it then. Did not pressure into doing anything else. Was prompt and came out the same day.
Description of Work: Repaired AC that was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

J T.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Work was done in a professional manner in exactly the estimated time frame and cost. One minor issue required a return visit for service and work was done promptly.
Description of Work: Installed replaced AC/Heat Pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jerry P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ramona L.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used them several times, good people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Keith W.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great work!!!
Description of Work: My fan was not blowing heat and it was only a sensor that was not very expensive so they just replaced it and charged me the miminuim for a house call. They were in and out in a hurry and the problem has been fixed all winter with no more problem. They also checked several other things as well to make sure I would not have any further problems down the road. I highly reccomend these guys, they are great!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

carly A.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
If I ever had a problem he would come back and fix it. It was usually a problem with the manufacturer and not his fault, he always did really good work. He is a little bit higher priced than people but he uses the best equipment out there.
Description of Work: I used to build houses and he would do my construction for heating and air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Jean H.
07/2011
3.0
heating & air conditioning/hvac
  + -1 more
June 25, 2011 my central air conditioner quit cooling, this was a Saturday evening when it failed and the temps have been in the 90's over the past month. The following Monday or Tuesday I called H and K Heating and Air, since they had installed this unit in the fall of 2006-which means it's been used four season. Jeff came on Tuesday or Wednesday and checked the unit and told me it was the compressor and they would have to order a new one and would call me when it came it. Thursday evening, Wes called me and scheduled an appointment to replace the compressor for the next day, Friday, July 1 at 11:00. Around 2:30pm on Friday, Wes called to let me know he didn't have my phone number with him on his first call to let me know he was running late and did I still want him to come today. Since it's been 90 degrees in my house for a week, I said yes. He got there a little around 2:40 pm and starting draining the freon on the unit to be reused and told me they had another service call here in town they were going to make while the freon was draining and I said ok. They came back about a half hour later, swapped compressors and charge the unit with freon and brought me a bill that totaled $513.82. They left before 4 pm. The ticket number 8002 shows labor costs are $45 an hour and service call is $65. The charge for the 25 - 45 minutes of labor at my house was $410.76 plus the $65 for service call, that I assume was also charged to the other party in town being serviced on this one trip. When I commented about the high cost, Wes commented I was lucky the compressor was under warranty or it would have been a lot more. So much for loyalty and customer service.
Description of Work: My four year old central air conditioning quit cooling. The Amana compressor was locked up and had to be replaced.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0

$513.82

    Contact information

    1201 ROCKY DELL RD NE, Gravette, AR 72736


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    H & K HEATING & AIR is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, H & K HEATING & AIR does not offer free project estimates.
    No, H & K HEATING & AIR does not offer eco-friendly accreditations.
    No, H & K HEATING & AIR does not offer a senior discount.
    Yes, H & K HEATING & AIR offers emergency services.
    Yes, H & K HEATING & AIR offers warranties.

    Contact information

    1201 ROCKY DELL RD NE, Gravette, AR 72736


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM