Fence went up slowly due to weather problems started about 8 months later. Holes started appearing in fence. I contacted modern fence on numerous occasions they came out once and agreed some boards were very bad. Never came back nor responded again so warranty expired not that they honored it.
Description of Work: Replace fence.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
$4,500
Michael H.
10/2013
5.0
fencing
 + -1 more
I can't say enough GREAT about this company!! Modern Fence is an OUTSTANDING company who not only was able to give a very competitive bid, beating out 7 other vendors, but they also gave us a Military Discount and gave us the absolute BEST crew to do the job!! Once the job started and my crew showed up, they were able to identify a major issue with the survey where the next door lot where a builder is building a new house was actually using 2,450 feet of MY PROPERTY as part of their lot!! If not for the diligence of the Modern Fence crew at my home, my husband and I would have NEVER known that the 8.5ft x 290ft of our property was mismarked by the builder's crew next door! The Modern Fence guys worked tirelessly every day from 8am until about 4pm never stopping for long breaks or disappearing to get "supplies! They were the utmost of professionals, kind and considerate and were very good diplomats when this issue was identified with the property line problems! They didn't use pre-built pickets like most companies seem to but instead actually built my fence from the ground up and it looks AWESOME!! These guys are the absolute BEST - they don't use subcontractors but instead have their own dedicated employees who take pride in their work and getting the job done RIGHT the first time! We couldn't be happier with our choice of Fencing Contractors when we selected Modern Fence! We have been recommending them to everyone who will listen and will DEFINITELY be repeat customers if and when we need anything else done!! OUTSTANDING craftsmanship and stupendous work ethics!!
Description of Work: Built and installed a custom-built Cedar 6ft Privacy fence with 2 heavy-duty steel-reinforced gates (one 12ft and one 6ft) on 1/2 acre backyard. Total fence built was 405.5 feet!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,586.75
David A. F.
08/2013
5.0
fencing
 + -1 more
They did great. This was after I took several bids, and talked to each contractor. They were the only one that looked and offered different suggestions. I changed my layout plan because they had a better idea for it.
Description of Work: To install a privacy and chain link fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa R.
12/2012
4.0
fencing
 + -1 more
I am very pleased with the work completed.
Description of Work: Modern Fence put up a small section of fence with a walking gate. The salesman sent both email and mailed estimates detailing the job In detail. The fencers arrived in time, were very pleasant, and did an excellent job on the fence. I appreciated the willingness if Modern Fence to do such a small job and provide details estimates so I knew exactly what would be done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Kendall K.
07/2011
1.0
fencing
 + -1 more
Wrokmanship sucks....used wrong hardware on gates as well...and some were installed upside down.
Description of Work: Cntracted this company to do several hundred feet of chainlink fence becasue they had a 59 year reputation and a good sales pitch. 1 Year and 8 months later I had 34 of 38 fence posts loose in the ground. Contacted the company and they told me they only had a 1 year warranty and if I wanted it fixed it would cost another $600. I tried talking with the owner and he gave me a bunch of chin music about how it wasn't their fault and I was beyond the warranty date. Turns out the job was subcontracted and the guys who did it didn't know anything about using concrete in cold weather. All the concrete froze the night they set the posts. When I tried to explain this to the owner he seemed offended that I would even suggest they didn't know what they were doing. Since then I have heard lots of the same kinds of horror stories about Modern Fence. SO don't be fooled in the their "years in business" reputation...they will take your money and run.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Ellen S.
09/2009
3.0
fencing
 + -1 more
Once installers were told what was being done and where, things went well. One sales rep apologized for the mixup of instructions, the other first blamed me and then grudgingly blamed mixups on her lack of sleep because she's a single mother. On both jobs, I told the sales rep I would pay them the day the job was completed. They refused and said I would be billed. The day after I received the bills, the accounting department called to "follow-up" on the job and to let me know payment was expected immediately.
Description of Work: Replaced & extended chain link fence in my backyard. Work was done well enough but the workers didn't seem to have accurate instructions from the sales reps, ie., that a gate was being installed, where a gate was being installed, how far the new fence was being extended from the location of the old fence, etc. Fortunately, I was home on 2 separate occasions when the work was being done, otherwise, work would have had to be redone. On one job, the wrong gate was installed but a representative let me know that their supplier was going to do me a favor and let me keep it for the quoted price, it was a more expensive gate afterall. I kept the gate rather than deal with them further. The gate fit in fine and probably worked out better than my original choice would have and besides, I was getting tired of these people.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$4,000
Cathy C.
03/2009
1.0
fencing
 + -1 more
Modern Fence started fencing the yard of my home in September. Modern Fence did not finish until the first of February. I live in Fort Smith, AR and have an extremely small lot. During this 4 1/2 months of construction they dumped fencing trash onto the adjoining property including barbed wire and large chunks of concrete. They also left small piles of rocks and dirt clods over my entire property. I was way under bid for the job and it took many phone calls and face to face meetings to get the job done. I was constantly billed for an incomplete job. When the job was finally done I received 2 very hateful phone calls for payment including threats. I used this company because of a long standing reputation and trusted local company owners. This company is very unprofessional, does not take pride in their work and no customer service. I will never use or suggest anyone use Modern Fence. I paid just under $6000 I was bid $4300 for two sides of PVC white panels and the back in horse wire. I was told I did not explain the job initially in total specs. Wrong!!! I walked the sales person through the entire width and length of the property to be fenced. Shysters!!!
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Service Categories
Fencing
FAQ
MODERN FENCE is currently rated 3 overall out of 5.
Yes, MODERN FENCE offers free project estimates.
No, MODERN FENCE does not offer eco-friendly accreditations.
No, MODERN FENCE does not offer a senior discount.
No, MODERN FENCE does not offer emergency services.
No, MODERN FENCE does not offer warranties.
MODERN FENCE offers the following services: HAND RAILS & STAIR CASES, ORNAMENTAL IRON FENCES, WOODEN FENCE ENCLOSURES, CUSTOM DESIGNED GATES.