Description of Work: We talked to Juan about removing 4 large pine trees and a small sweet gum tree. He arrived timely and gave us a reasonable price. I called him later and asked to add some additional work. I requested that we settle on a price before I would allow his crew to begin workAnd he said he would come out early the next week to give me a price. He never showed. I had to call him several times before I spoke to him. Then the terrible rains of late April interrupted his coming to do the work. It has now been about two weeks since we've talked, the weather is now clear, and I'm tired of calling him. His responsiveness is so poor, I would not give him the work if he called me. Nice, polite guy but very poor follow-through.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
FLOYD J.
09/2015
1.0
tree service
 + -1 more
unknown
Description of Work: Nothing I called several times no answer every time
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Anna H.
01/2014
5.0
tree service
 + -1 more
I've used them before. I was pleased. They did a good job. The trees look nice and they cleaned up and carried stuff off.
Description of Work: I used Juan's Professional Tree Service to trim the trees and they also ground some stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cathy H.
08/2013
5.0
tree service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie P.
08/2013
1.0
tree service
 + -1 more
I contacted Juan's Tree Service to have two large Maple trees removed from my backyard. I received a quote and was told that they were busy and couldn't remove the trees until the following week. They never came, never called or rescheduled. I ended up having to find another company.
Description of Work: Contacted them to remove two Maple trees in my backyard.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Eldon W.
10/2012
1.0
tree service
 + -1 more
I asked for a quote and a look at having a dead tree removed from my yard... Spoke with owner and he was supposed to look at it 3 times and not time did he look at it he also scheduled to remove it and failed to remove it on that date. I had to use a different service to remove my tree that took two people 53 minutes to cut stump grind clean up and haul a way and raked my yard.... they made $400 dollars that i would have given Juan's Tree SVC .... the smaller outfit only estimated $300 and I gave them the extra $100 just for showing up on time and doing such a fantastic job ...
Description of Work: they didnt do anything as I found someone else to preform the task. I would not recommend them to do anything they did not look at tree they didnto cut it down on time they did not follow up they would not return calls they would not answer their phone.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Joseph B.
09/2012
5.0
tree service
 + -1 more
Good professional company.
Description of Work: Remove large tree from my roof. Remove all debris, blow and rake yard. Cut tree stump and remove. Personell was friendly and professional. Well pleased with service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
angela C.
08/2011
1.0
tree service
 + -1 more
He came out to give me a free estimate and told me he would have the job done in one week. He never showed up so I called 3 times and left messages which were never returned. After 3 weeks he finally returned my call and said he was busy and if I had someone else to do the work, go ahead and use them. I laughed and told him good luck with your business...you need it!
Description of Work: I had some trees to remove and some to trim.
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Service Categories
Tree Service
FAQ
JUAN'S PROFESSIONAL TREE SVC is currently rated 4 overall out of 5.
No, JUAN'S PROFESSIONAL TREE SVC does not offer free project estimates.
No, JUAN'S PROFESSIONAL TREE SVC does not offer eco-friendly accreditations.
No, JUAN'S PROFESSIONAL TREE SVC does not offer a senior discount.
No, JUAN'S PROFESSIONAL TREE SVC does not offer emergency services.
No, JUAN'S PROFESSIONAL TREE SVC does not offer warranties.