First, the holes dug by his workers were not the correct size, then the trees were not planted into ground properly (the root ball is supposed to be broken out at sides and bottom to promote healthy root growth and hole should be 2-3 times larger than root ball). Next, they put down compost and/or mulch that was loaded with termites. Now add to all that, we later discovered the trees came with Cedar Rust Disease. The response by a staff person to our first call was quick. The owner came to look at them the next day and treated my husband like he was stupid. (we knew what termites looked like and we had 13 gardens at our previous property. plus, we knew what Fire Ants looked like (owner refused to recognize that and got stung by several of them)). I had first asked for them to remove the trees, compost, and mulch and give me a refund. If they had re-planted them properly and sprayed for the termites and Cedar Rust disease I would have been happy. Instead the owner refused to do anything to fix the problem, take them back or even return my phone call the day after he was at our site. After this occured and we were telling our complaint to others, we heard of numerous other problems that people in this area have with this company. I recommend you go to another nursery like Neumeier's or Pines. Stay away from Sharums.
Description of Work: I purchased fruit trees for my husband as an early Christmas gift that included full installation into ground.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Jacqueline W.
04/2015
3.0
landscaping
 + -1 more
unknown
Description of Work: spread landscape covering and rock into my courtyard area. took them awhile to finally come out then gaps and drainage was not good.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$600
Barbara G.
12/2014
4.0
landscaping
 + -1 more
unknown
Description of Work: they landscaped our new home in 2002. beautiful job, well done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
Lewis H.
05/2013
5.0
landscaping
 + -1 more
It was a good experience. They were helpful. They had a good selection of plants and trees. There was a little snag with their punctuality. I plan to use them again.
Description of Work: I used Frank Sharum Landscape & Design.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Cynthia C.
08/2012
5.0
landscaping
 + -1 more
I like everything about him. He is very busy but he does great work.
Description of Work: He planted some plants that had died.
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Service Categories
Landscaping
FAQ
FRANK SHARUM LANDSCAPE & DSGN is currently rated 3.6 overall out of 5.
No, FRANK SHARUM LANDSCAPE & DSGN does not offer free project estimates.
No, FRANK SHARUM LANDSCAPE & DSGN does not offer eco-friendly accreditations.
No, FRANK SHARUM LANDSCAPE & DSGN does not offer a senior discount.
No, FRANK SHARUM LANDSCAPE & DSGN does not offer emergency services.
No, FRANK SHARUM LANDSCAPE & DSGN does not offer warranties.