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Atchley Air Conditioning & Heating

Heating and Air Conditioning, Air Duct Cleaning

About us

Atchley Air is the River Valley's premier heating and cooling service provider. Our service department is made up of 8 highly trained, award winning, certified technicians. Our goal is to quickly and accurately diagnose and repair your heating and cooling system, getting you comfortable as quickly as possible. Our maintenance department is trained to keep your comfort system operating at peak efficiency, saving you money on energy bills and preventing costly and frustrating breakdowns. Finally, our installation department specializes in the replacement of old and inefficient comfort systems. We are trained and up to speed on the latest and most advanced installation techniques, ensuring that you get the efficiency and performance out of your system that you want and deserve. Award Winning. Additional email - info@atchleyair.com, ashley@atchleyair.com, kati@atchleyair.com, mike@atchleyair.com. Additional DBA - Atchley Air.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning repair & furnace replacement.

Services we don't offer

Window unit repair, floor furnace repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.872 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 72 reviews

Mary H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Above and beyond. Within 4 days of calling we had a new unit installed and running. Everyone was professional and knowledgeable.
Description of Work: New unit purchased and installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Kyle P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
These guys were prompt and very professional through the entire process. The technician was very thorough going through my unit and cleaning it out. Since I was at work, he took photos of what was causing the issue and to show how bad of shape my filters were in. Afterwards, I signed up for the annual maintenance plan to avoid future issues and to get a status on how my systems are operating.
Description of Work: Needed my A/C unit to begin cooling again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kimberly J.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
The repairman was very knowledgeable and this was our first time using Atchley. Apparently the guy who installed the unit wired it wrong and we were running heat and air at the same time. Was very prompt and kind. We will always be using them from now on.
Description of Work: Our hvac unit was iced over and not running right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Jessica W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They quickly got it up and running. Great job!
Description of Work: Repaired malfunctioning furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ginger T.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work. Clean fast efficient and very courteous.
Description of Work: Installation of a mini plex heating and cooling system for our sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Dixie B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful job. Andy and Blayne are true professionals.
Description of Work: Furnace install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dixie B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. All the technicians that have come out were vey professional and communicated with us in regards to everything they were doing.
Description of Work: Redo ductwork, service HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dixie B.
11/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Excellent and the technician/contractors were super friendly and efficient. They cleaned up as well.
Description of Work: Duct work and service of unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Billy C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
This work was done as a follow up to installing ac /heat system. Here is the point of it all for me.Mike the owner had a crew do the work. Several months later a problem developed. I call Archery Air. They discovered the cause fixed the problem. Mike call to personally assure me the work was covered by Archery Air. They showed up on time and did repairs , problem solved. Now lots of companies promise to provide service and resolve issues AtchleyAir really does what they say. They are honest and stand by their word.
Description of Work: Corrected a duct problem for excessive condensate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Technician cleaned and serviced air conditioning unit
Description of Work: Serviced a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Thea J.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
The job was done great and I haven't had any problems. I get my unit serviced twice a year and atchley air always do a wonderful job.
Description of Work: Replace the motor in my ac unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$545

charles C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
they were super awesome and very professional. they serviced both the inside and outside unit as always. We have been with Atchley Air for over 8 years. I truly wish there were more professionals like them. They cleaned everything. If I ever need to replace my units, they will be the one's we will do our service with. They waste no time if we need them.
Description of Work: we have a service contract where they come out twice a year and inspect & service our units. they come once in the fall and once in the spring. They installed the inside and outside units in 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lavetta B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
As usual the providers technician was prompt, courteous and efficient. Atchley remains our "go to" provider for our heating and air needs.
Description of Work: Performed winter service and presented a proposol for services needed in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Alan C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
He didn't rush through the cleaning. Everything came out well.
Description of Work: Completely cleaned and tested the heating unit for winter use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Mark F.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
The Atchley Air employees were so professional that when it came time for us to get work done on a pool heater I called them first - hoping that they would do it, or be able to recommend someone else as professional as they.
Description of Work: Air conditioning exchanger replacement, inspection of entire house - 3800 SqFt and 3 units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda G.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Extremely polite and mannerly service technician. Explained everything he was doing
Description of Work: Bi-yearly service. Filter exchange. Overall unit maintenance. Clean and wash units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James W.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased with the installation and the improved comfort in our home. We are now 23+ year customers of Atchley Air and have never given any thought to a change. Give them a try!
Description of Work: New Daikin Variable Speed Heat Pump system and duct sealing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13,000

Cheryl W.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They put more freon in my unit. They also offered to do a leak check. I declined. 3 days later I had the same problem and called them to do a leak check as they had advised prior. To make a long story short, they worked with me on price and scheduled coming out to work around my odd work schedule. I haven't had any problems since. The price I paid included all three trips it took to fill, inspect, repair, and fill again. They also performed my heating maintenance on my unit.
Description of Work: My a/c stopped blowing cold air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Harry & Gloria K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
They do a really good job. They sell a good product and they give us a good service. They are a little bit above average in what they charge. We've never had many problems. We've had very few problems but they always come within a few hours.
Description of Work: We have a contract with them for winterizing. They come and take care of the air conditioning at the beginning of the season.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne T.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
I have Atchley come out every 6 months to inspect our heat/AC unit. They clean filters, replace thermostat batteries, measure the CO reading, check all the operational parts of the furnace. Today they found a blocked drain and repaired it before it became a problem. I pay a one time charge for two visits, one in the spring and one in the fall. In addition, when we need repair work, they always come out within a few hours of being called. We have used them for about 5 years.
Description of Work: Fall checkup on AC/heat unit, as part of twice yearly inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Daniel G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
I have been using Atchley Air for the last couple years after trying several others in the area. I live in the country way outside town and other companies have always caused me frustration with appointment no-shows or extreme lateness. Atchley is always there on time or early and communicates any changes with you well in advance. Their service personnel are super polite, explain everything they are doing and are completely thorough. I used Atchley a couple times to service my old heat pump system, and when it was time to replace the system, I went with them. The new system has been running flawlessly for a year and I am extremely happy with the increased efficiency of the new system.
Description of Work: Semi-Annual Maintenance Checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Cindy D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
arrived on time and the service man, Dakota was awesome. Performed the job and even cleaned up with his vacuum. Very professional and we will certainly use this company again. Job well DONE!!
Description of Work: Worked on Geothermal unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sue G W.
01/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
It was excellent. Arrived within the time window (even though he got lost which everyone does in Muldrow) and called telling us where he was so we could guide him to the right road. Put on paper booties and a wipe your feet carpet. (which I chuckled at since we have several dogs and cats who I wish would put paper booties on). And went to town on cleaning the heat/air unit. In the mean time Gary the estimator was busy studying our unit for a whole house humidifier. My gosh he even went up in the "attic" looked around up there for us to check on the ductwork. Way beyond the call of duty. Even though the estimate was within our price range he stated he would double check on everything and call back. The next day he did and gave us the bad news which doubled the price. Which we understood as to why. No pushy sales pitch in fact he recommended a portable unit which would save us alot. A big thanks to Gary and I ordered a portable unit. Now there was Dakota busy at work with the HVAC outside where he did discover what was wrong. Explained it all to my husband (well I'm as dumb as a rock when it comes to mechanics) who does know about all this sort of thing and viola' the next day Dakota was back with the new and right sized motor for the unit. Runs like it is new and hopefully more efficiently. A very big thank you to Atchley. See you in the summer for my "tune up".
Description of Work: Cleaned and Serviced our heat pump unit. Realized the horrible on off noise the motor wasn't the motor that should have been on the unit. Also wanted a estimate on a whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dustin D.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
Gave a detailed quote of services that would be provided.
Description of Work: Give quote

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$600

Brent G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Showed up, worked around our schedule, go the job done in a timely manner and for a fair price
Description of Work: Quick professional service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
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Contact information

3100 Wheeler Ave, Fort Smith, AR 72903

http://www.AtchleyAir.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Atchley Air Conditioning & Heating is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Atchley Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Atchley Air Conditioning & Heating offers free project estimates.
Yes, Atchley Air Conditioning & Heating offers eco-friendly accreditations.
No, Atchley Air Conditioning & Heating does not offer a senior discount.
Yes, Atchley Air Conditioning & Heating offers emergency services.
Yes, Atchley Air Conditioning & Heating offers warranties.
Atchley Air Conditioning & Heating offers the following services: Air conditioning repair & furnace replacement.
Window unit repair, floor furnace repair.

Contact information

3100 Wheeler Ave, Fort Smith, AR 72903

http://www.AtchleyAir.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM