The nephew Jeff bid out our kitchen (retile). His bid was triple the other bids. When he was doing the bid, he went into other areas of our house and made comments how outdated the tile was. Btw , it wasn't outdated. When I told him we were getting multiple bids, he tried to persuade us from comparing. I did not like his vulture style. We did not end up using him, and I'm glad. There are multiple reviews on the internet of how bad his work is. Lastly, I thought his company name was Townzen Tile. I googled it and couldn't find any reviews. He sent me the bid, and the invoice said Withrow Tile at the top. I finally found him on Angie's list, & my suspicions were confirmed when I saw a horrible review.
Description of Work: Shady!!
Rating Category
Rating out of 5
value
1.0
$1,550
Sara W.
07/2013
1.0
ceramic tile
+ -1 more
The tile work and the carpet were fantastic, but from what I understood - they were done by some other workers. The owner of the company and his nephew did the work on the bathroom and closet walls and they were terrible. The beadboard and trim was not cut correctly. They did not miter corners and cut pieces too short, then filled the spaces in with caulk. The vanity was so poorly installed that when they cut out the bottom to fit around the pipes - it was left with jagged edges and uneven lines. It's not even improperly cut. The closet wall had a very thin layer of mud put down, but the tape was not even covered. They didn't sand or do a second coat. I asked the owner to come back and redo the errors and he said he would, but nothing was done. He was very disrespectful to me - a single woman. The drywall tape/mud, trim and vanity will have to be fixed or replaced. It was a nightmare. Not to mention, they did not complete the work in the time frame discussed - in fact, they didn't even show up for a couple of days when they said they would. They left the doors open and worked in my garage, allowing all sorts of dust and dirt blow into the house - where I had to clean for an entire weekend and do the floors 3 times to clean it up. They also left lots of trash and cigarette butts all over my driveway and grass. Just rude and disrespectful behavior.
Description of Work: The company was hired to tile a kitchen and bathroom floor, place carpet in a bedroom, and install beadboard on walls in a bathroom as well as crown molding and a vanity, also fix a closet wall.
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Service Categories
Ceramic Tile
FAQ
WITHROW TILE CO is currently rated 1 overall out of 5.
No, WITHROW TILE CO does not offer free project estimates.
No, WITHROW TILE CO does not offer eco-friendly accreditations.
No, WITHROW TILE CO does not offer a senior discount.
No, WITHROW TILE CO does not offer emergency services.