TIM THE TILE MAN

unknown

It went great. Tim came and gave an estimate and his crew did an excellent job of the installation.

|Told me he would have a quote for me and I never heard back |him. Would not call him again

Tim arrived on-time for the estimate and a price was agreed on. Start date was delayed due to not being convenient to other job being worked. Once started, two of Tim's employees arrived on time and got started, Tim arrived about an hour later to see how the job was progressing. The transition strips had been pre-ordered and were already on-site. I recently had a custom transition ramp built for my backdoor off the bedroom to the deck and that was destroyed when they removed my damaged laminate floor (it could have been saved) Tim went to the local hardware store and bought supplies to rebuild the ramp and recharged me. Hoping the job could have been completed in 1 day, the workmen had to return a 2nd day and worked until 2pm to complete. On that day Tim also arrived an hour later and had to buy even more supplies. Tim arrived around 5pm for a walk-through and I pointed out a cracked tile by the front door (next to the new tile and transition), Tim asked if that was there before and I stated no. No mention of repair. He proceeded with his inspection and presenting me the bill. Also, Tim stated medical issues that he didn't preform the work himself.

The laborers set cracked tiles in backsplash. Thank goodness I caught it before they were grouted! Also, they agreed to install T moldings between the tile and hardwood floor. They did not have any glue, so they left it unfinished. I called Tim about the moldings, and he started huffing and puffing. He would not come back unless we paid him $25. He even tacked on the $5 for glue! Later that night, he called to tell me I needed to add another $65 to the bill. He said 18" tile cost more, and he bid it wrong bc my husband said we were using 12" tile. BIG LIE! We had the larger tile selected many weeks prior to his bid! I knew he was trying to nickel and dime me to pay for his guys to put in the moldings. I told him I purchased the grout (which was in his bid) for $40 and I never tried to get him to take it off the bill. In short, Tim did not deliver what he promised and tried to squeeze every cent out of me he could. He needs to learn customer service, especially when he makes a mistake.

They were just highly recommended by the realtors in the area 'cause he does a lot of work in remodeling and he's been around for a long, we actually used him 15 years ago when we first moved in and he definitely knows what he's doing and he has a team with him, workers that work really hard to do their job and their price was okay, it was on the high side but it's inexpensive and it was good.

He was very professional and very nice. The estimate he gave me was very competitive. I would have hired Tim but I found out that my neighbor has been laying tile for years and he will be laying the tile.

1st day Tim came out and looked at what I wanted done. 2nd day his crew came out and removed and replaced tile around my wood stove. 3rd day they came back and grouted tile and cleaned up. Beautiful job!

My kitchen and entryway tile floors had some loose tiles and a few cracks. Not a big deal, but a neuiscance. I had contacted a couple of large contractors, but none seemed interested in a small job I found Tim and gave him a call and he agreed to come and take a look. Gave me an estimate and repaired the problem the next day. They removed the broken tiles and replaced them along with necessary grout and underlayment The job was completed in a timely manner and to my complete satisfaction... The key factor here is that Tim showed up when he said he would and returned the next day to perform the work. This is a rare quality these days... His associate workman was very professional and personable. He set about the work immediately and completed it in reasonable time, cleaning up behind himself. They did an amazing job of matching the grout and tile colors. One could hardly tell there had been any changes made. The charges were very reasonable as well.. I would have no reservations in recommending Tim and his crew for any job. I reviewed a portfolio of their previous jobs and the work is exceptional. When I find someone who shows up on time, completes the work in a timely manner and charges a reasonable fee, I stick with them...

The crew came on Wednesday and took out the bottom of the my shower. They had to use a jackhammer to take out the concrete that was previously installed. They poured some concrete on the first day. On the second day, they came and poured the seat and the floor. They also installed some of the tile. On the third day, they finished laying all of the tile and grouted everything. They also re installed our door, but since the door was broken, they let us know and took it down. The overall work was great and I am thankful that everything was installed properly.

Great experience! Tim came and gave an estimate, even showing up when he was scheduled (that's remarkable for most tradespeople). The job wasn't very big, but Tim didn't balk. Came out and did the job beautifully, taking the time to arrange the tiles for the best appearance, even though it's only a closet! I would highly recommend TIm.

He showed up when he said he was going to. He did the job and he even did something he had never done before for me and it was nice.

Time came out the same day I called him. Price quote was very fair so I authorized the work. Tim was out promptly the next morning and completed the concrete work. The next morning he came out and laid the tile. He did a superb job and I highly recommend him!