SHOWCASE FLORIST INC

My experience was HORRIBLE to say the least. I called my order in around 11am and they told me they would deliver the flowers by 1pm. The delivery location was directly across the street from them. I had to call them back because at 3:30pm my mom still had no flowers. When they finally arrived, she sent me a picture of them and I was furious. They looked NOTHING like what I ordered and were in a much smaller vase as well. I was very upset and called them to let them know but stayed extremely polite on the phone. Not once did the lady apologize for anything, offer me a new bouquet or my money back. Not a single thing. I had her give me their email address so I could write them and send them pictures of what I ordered and what I instead received. I never got a reply like they promised and I never got a call like they promised. This company has NO customer service skills what so ever and they simply just do NOT care at all. I wouldn't be sad if they ended up going out of business to be honest!