.jpg?imwidth=640){kind=logo}
.jpg?imwidth=320){kind=logo}
About us
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.027 Reviews
Showing 1-25 of 27 reviews
Van A.
10/2019
heating & air conditioning/hvac
+ -1 moreLike clockwork
Description of Work: Replacement of ac
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Susan H.
07/2019
heating & air conditioning/hvac
+ -1 moreRed Star has maintained my air conditioning and heat units for years. They give me options for repair most times and replace as a last measure. I trust their opinion and the quality of their service.
Description of Work: Air and heat units replaced
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
donald J.
02/2019
heating & air conditioning/hvac
+ -1 moreThey had to delay start of work but completed entire job the following day. New unit seems much more comfortable than unit replaced.
Description of Work: replace complete HVAC system
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from RED STAR HEATING & AIR
Jane K.
09/2018
heating & air conditioning/hvac
+ -1 moreThey were very good. And they called to let us know when they are coming and that does not happen a lot these days. They literally came the day they said they were gonna come. They knew what was wrong. I've been using them about 12 years ago. It was a very reasonable rate.
Description of Work: They repaired our air conditioner.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from RED STAR HEATING & AIR
clarence A.
09/2018
heating & air conditioning/hvac
+ -1 moreThey started the next day and work hard and they done a very good job.travis and his crew was very nice and could'nt ask for a better job and the price was great.very happy great guys and good work. Ray
Description of Work: New heat & Air
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from RED STAR HEATING & AIR
Linda M.
05/2018
heating & air conditioning/hvac
+ -1 moreTravis made a service call on Saturday, the day after I called. Professional and friendly. Observed him doing all the checks with my son. All checked out well, only service fee charged. Would use again!
Description of Work: Check the function of heat pump, a/c, and thermostat
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Response from RED STAR HEATING & AIR
Gene W.
02/2018
heating & air conditioning/hvac
+ -1 moreexcellent ... the ONLY Heating & Air service we use !!
Description of Work: replaced heating unit
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from RED STAR HEATING & AIR
Erick F.
01/2018
heating & air conditioning/hvac
+ -1 moreTravis was very professional. He was prompt to answer questions and return calls. Installed entire unit in one day without issues or problems. I will recommend Red Star to anyone who needs Heating and Air service. This is the second time I have used Red Star and I am still very pleased!
Description of Work: I had my entire Heating and Air replaced By Red Star
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from RED STAR HEATING & AIR
Leonard S.
08/2017
heating & air conditioning/hvac
+ -1 moreGot here on time. Had to perform additional work (no charge). Followed up next day in person.
Description of Work: New A/C system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,900
Response from RED STAR HEATING & AIR
Kathy D.
08/2017
heating & air conditioning/hvac
+ -1 moreTravis kept us informed of when he would arrive and coordinated directly with our tenant. As always, Travis was reliable, quick and left the area neat.
Description of Work: Cleaned condensation line, unclogged drain, flushed with bleach and water.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$86
Response from RED STAR HEATING & AIR
Shelby W.
08/2017
heating & air conditioning/hvac
+ -1 moreWonderful. Very fair price and very courteous.
Description of Work: Instillation of AC.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3
Response from RED STAR HEATING & AIR
Angela H.
07/2017
heating & air conditioning/hvac
+ -1 moreTrent was dispatched. Showed up promptly. Travis came. Removal day got every set up & ready as possible so we could have cool air ASAP. Whole crew showed up on time Tuesday. Got us up & running.
Description of Work: New a/c unit. Diagnosed problems. Moved unit. Everything required for new compressor. Installment.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,700
Response from RED STAR HEATING & AIR
van A.
06/2017
heating & air conditioning/hvac
+ -1 moreExcellent, honest, fast service. Travis replaced the bad part and had me back up and running in 30 minutes. I appreciated that he didn't try to make the problem bigger than it was.
Description of Work: A/C was not blowing out cold air.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Response from RED STAR HEATING & AIR
Jane K.
05/2017
heating & air conditioning/hvac
+ -1 moreThey're 1st class, very good and friendly.
Description of Work: The controller for our hvac system corroded. They repaired it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from RED STAR HEATING & AIR
Marilyn A.
11/2016
heating & air conditioning/hvac
+ -1 moreThings have gone well and I will continue to use them. The tech that came was very professional.
Description of Work: They came and did routine maintenance.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Christian B.
05/2013
heating & air conditioning/hvac
+ -1 moreNo problem at all. He came and did all this while I was away in Mexico. Very good work.
Description of Work: Replace heat pump and A/C unit
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
Damon M.
04/2013
heating & air conditioning/hvac
+ -1 moreCompressor on our A/C unit died, so we decided to replace our entire system inside and out. We got 8 different quotes and Red Star came back with the best quote for the best product! Could not be more pleased with the customer service we received either. We asked them tons and tons of questions before we made up our mind and Red Star was very patient with us and always went above and beyond to provide prompt responses. They were just great to work with and I will absolutely never use another HVAC company other than Red Star.
Description of Work: Fantastic Service from Red Star
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$6,500
susan M.
11/2012
heating & air conditioning/hvac
+ -1 moreOverall, from start to finish, they showed up when they said they would, did the work, and finished in a timely manner. I like to make sure the system is working correctly, so they come out to check it for me during the changes from summer to fall and winter to spring. So far, the system is keeping us quite comfortable! Nice family that runs this business.
Description of Work: This company put in our new heat and air system a few years ago. They are a family run business, very responsive, friendly and did good work. I have them check the system every spring and fall. Very happy with the service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Deborah K.
07/2012
heating & air conditioning/hvac
+ -1 moreWe love Tony. We are satisfied with the service provided to us.
Description of Work: Tony Pretty from Red Star Heating and Air Conditioning came and did routine maintenance check.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
James M.
06/2012
heating & air conditioning/hvac
+ -1 moreCan't beat the experience I have had with this company.
Description of Work: These guys are great! I had a new unit installed about two years ago and the contractor was a nightmare so when the unit quit cooling properly I did not call him back. I did call two of the most advertised companys in the area but neither could find a problem and seemed more worried about getting paid for a service call. With the air still not working properly I remembered a contractor that I had met while renting. I Called Red Star. The guys came out and found that the expansion valve was faulty and tried to replace it. The new valve got damaged in the process so the guys went to their shop and brought out a whole new A-Coil and installed it. Problem Solved!I asked for a invoice on more than one occasion but never received a bill. I assume they were able to cover the work under warranty. In any event the problem was solved at no cost to me.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Donna C.
06/2012
heating & air conditioning/hvac
+ -1 moreTheir price was right; they were very dependable, reliable and professional. They came back when they said that they would be back and not like when they say that they would be back on Thursday, they are not be back until Friday or Monday.
Description of Work: I used Red Star Heat & Air to replace my fairly new heating and cooling unit which was struck by lightning. I just used them one time.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
Theresa W.
02/2012
heating & air conditioning/hvac
+ -1 moreHe was very accommodating with my schedule. His business is absolutely dynamite.
Description of Work: My furnace shut on and off, but my fan was on all the time. He came to replace the computer board.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Damon M.
12/2011
heating & air conditioning/hvac
+ -1 moreRed Star did a great job and we could not be more pleased with the level of customer service we received from Travis. Prior to deciding to go with Red Star, we had many many questions, over about a months period of time, that we asked Travis, about their company and about the units he recommended for our house. Without fail, Travis was very prompt and thorough in responding to each and every question, time and time again. He also went above and beyond to rush the parts and speed along the install just so that we could have heat in our home before the cold of winter came on. They were fast and efficient with the installation, and everything is still functioning flawlessly. Very pleased with the system and very impressed with the customer service we received from Travis and Red Star.
Description of Work: Red Star Heating and Air installed a new complete heat pump system in our home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$6,500
Christian B.
08/2011
heating & air conditioning/hvac
+ -1 moreI was out of town. Alle the work was done promptly. Good deal.
Description of Work: Instaled a 4 ton - 13 Seer System Natural gas furnace Removed old system
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
Neal C.
11/2008
heating & air conditioning/hvac
+ -1 moreWe had a little trouble getting started because he couldn't schedule exactly when he could be in because of the other jobs he was working on (this speaks to his honesty). Once we finally got it worked out, he was very willing to come at a time that was good for me. He understood what had happened as soon as I told him what I had done and scheduled a time for the next day because he needed to get a part and it was close to the end of that day. He came back and did the job and was very pleasant and friendly. He charged a very reasonable price. I feel very comfortable recommending Red Star for service because that's who I will call when I need service.
Description of Work: Checked Heat Pump and in Air Handler prior to buying my house. Also came back when I blew a transformer on the system after trying to change out the thermostat myself (and forgot to turn off ALL of the breakers). Installed a fuse on the transformer to make sure it wouldn't happen again (something a friend had independently recommended). And then changed out the thermostat.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
- 1(current)
- 2
Contact information
12240 STRAIN COMMUNITY RD, Fayetteville, AR 72701
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
RED STAR HEATING & AIR is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
RED STAR HEATING & AIR accepts the following forms of payment: Check,MasterCard,Visa
Yes, RED STAR HEATING & AIR offers free project estimates.
No, RED STAR HEATING & AIR does not offer eco-friendly accreditations.
No, RED STAR HEATING & AIR does not offer a senior discount.
Yes, RED STAR HEATING & AIR offers emergency services.
Yes, RED STAR HEATING & AIR offers warranties.
RED STAR HEATING & AIR offers the following services: SALES, INSTALLATION AND REPAIR OF AIR CONDITIONING & HEATING PRODUCTS. AIR CLEANER, HEAT PUMP SYSTEMS, MINI SPLIT SYSTEMS, UV SYSTEM, ERV & HRV SYSTEMS, HUMIDIFIERS, THERMOSTATS, & CARBON MONOXIDE ALARMS. RESIDENTIAL AND COMMERCIAL PREVENTIVE MAINTENANCE SERVICE AVAILABLE. WE ALSO MANUFACTURE DUCTWORK IN OUR WAREHOUSE TO ENSURE A PERFECT CUSTOM FIT.
Contact information
12240 STRAIN COMMUNITY RD, Fayetteville, AR 72701
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day