Came to our summer retreat and discovered the air wasn't working properly at 6:00 pm. Went out to unit and found unit hot with no fan running. Called Cushman's and answering message stated their hours were from 6:30 am to 4:30 pm. Called the next morning and was scheduled as the second appointment with Gary. Was called at 10:00, but missed the call due to poor mobile reception. Returned call 1 hour later and Gary was out within ten minutes. The entire service call took less than a half hour and my unit is running like a champ! Gary was accommodating, efficient, and thorough. So glad to have found a reliable, reasonably priced and professional heating and cooling company. Would highly recommend Cushman's Climate Control to anyone!
Description of Work: Replaced fan motor and capacitor on outside air conditioner unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Eve H.
06/2015
1.0
heating & air conditioning/hvac
+ -1 more
About ten years ago, Cushman Climate Control did our heating and air conditioning system. My husband told them we wanted the best, and we spent over ten thousand dollars on a Lennox heat pump and new ductwork. Much to our surprise, the unit quit working before six months had passed, but we called the company, and they came out to fix it. "No problem," we thought, "That could happen with anything." Ha! Over the course of the next five years, every time we would switch the unit from heat to cool, or vice versa, it would quit working. Each time, Cushman would come to fix it, but as the five year warranty expiration date approached, we were justifiably concerned about our unit. When my husband suggested there was a bigger problem to be dealt with, the agent told him, "Sometimes you just get a lemon." Really?!? The unit passed out of warranty, and over the next five years, it continued to require servicing AT LEAST twice a year. We quit calling Cushman because they clearly would not stand behind their products. When the unit went out this past February, we just figured it was par for the course, but it turns out that the whole heat pump was bad and required replacing. Today our new unit was installed. Eleven thousand for the initial unit, thousands of dollars in repairs, and six thousand dollars today spent on heating and air in a ten year span. Cushman Climate Control- Where they sell lemons and expect you to make lemonade!
Description of Work: They installed a new Lennox heat pump and new duct work.
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Service Categories
Heating and Air Conditioning
FAQ
Cushman's Electric & Mechanical is currently rated 3 overall out of 5.
No, Cushman's Electric & Mechanical does not offer free project estimates.
No, Cushman's Electric & Mechanical does not offer eco-friendly accreditations.
No, Cushman's Electric & Mechanical does not offer a senior discount.
No, Cushman's Electric & Mechanical does not offer emergency services.
No, Cushman's Electric & Mechanical does not offer warranties.