Licensed, bonded, and insured
15+ years experience
Locally owned & operated
Free estimates
Sutterfield Electric Company LLC is committed to ensuring the highest possible quality for all work that we undertake. In particular, we regard workmanship and professionalism as the core values of our organization.
We always endeavour to:
-Respond with a site visit and written report within 48 hours of first contact for estimates
-Be fully transparent and itemized with our pricing with every customer
-Complete all work on time and on budget
-Wherever possible, provide added benefit to the client and the environment
Every project is overseen by Dustin Sutterfield, who is ultimately responsible for the work of the project. The progress of projects is subjected to review by meetings, email exchange and phone calls.
In line with our agile methodology, we aim to involve any business stakeholders throughout every phase of our projects to ensure that our work remains aligned with customer requirements. We use regular client contact to identify problems and quality issues as soon as possible, and take measures to insure consistently high practice.
To further monitor quality standards, we periodically survey our customers for feedback on how we are performing, and proactively look for opportunities to improve quality.