Mark, the owner, met us before and seemed knowledgable. He asked to be paid in full upfront, so we did which was a HUGE MISTAKE. The teardown went fine, but the tiling he and his employee did was the MOST HORRIFIC JOB. It was so terrible, that all the tile had to be completely REDONE (taken back down to the studs). He used the incorrect tools, which left terribly jagged marks, tiles were uneven spaced, sticking out, and broken. Mark had another company come in and redo the tile and Mark was to return to finish the shower trim kit, and door installation. Mark could not afford to buy the materials for the tile to be redone, so he agreed to pay us back. Well it has been over a month since the other company finished the tile and Mark not only never responded to us again, but did not pay us back as agreed and never installed the trim kit or door, so we had to hire another company to do that. Photos show the work that Mark and his employee did, not of what the 2nd company did.
Description of Work: We hired MAC'S for a shower remodel (remove a tub/shower insert and replace it with a walk in shower).
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Neuela S.
04/2017
4.0
woodworking, house painters
+ 0 more
Mark is very committed to doing a good job and it shows in the end results. He is also very friendly, honest, and does a good job of communicating with you.
Description of Work: Mark painted the exterior of my home. A month prior to this work he put up new crown molding and baseboards on the interior of my home.
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Service Categories
Exterior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Plumbing,
Ceramic Tile,
Patios,
Remodeling - Modular & Mobile Home,
Epoxy Flooring,
Sunrooms and Patio Enclosures,
Doors,
Animal Fencing,
Homebuilders
FAQ
MAC's Home Services is currently rated 2.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 1:00 PM - 5:00 PM
MAC's Home Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, MAC's Home Services offers free project estimates.
No, MAC's Home Services does not offer eco-friendly accreditations.
No, MAC's Home Services does not offer a senior discount.
No, MAC's Home Services does not offer emergency services.
No, MAC's Home Services does not offer warranties.
MAC's Home Services offers the following services: Remodeling, carpentry, plumbing, and all handyman needs! Jack of all trades!