SWAIM'S ELITE FLOORING

I like them. I will recommend and plan to use them, again.

We have used Swaim's several times in the past, and will use them again. They do good work at a fair price.

Me and my Husband Walked into store on 5/1. Was greeted by the owner Shane Swaim. We had already been to several other flooring stores, (tired and feeling discouraged) this was our last stop. Shane was very knowledgeable and helpful. Told us the pro's and con's of what we were looking for. Offered to come to our home and measure free of charge (Home Depot and others charges 35.00) Shane came out the next afternoon and measured. He also brought samples of the flooring as I requested so that me and my husband could decide on wood pattern/color. He even helped us decide color when we started bickering about which one to pick. The next morning he emailed me a quote. We were pleased and gave him the job. He gave me an install date of 5/9. We had A LOT of prep work to do (to save money we pulled up the old tile ourselves) I called him no less than 10 times to get advise/guidance on how to remove the tile. He was very patient and helpful. His crew came in on the 9th as promised and did an EXCELLENT job on my floors. They are stunning. I am a little picky and was not happy with the way the gold transitional bar came out (my fault, Shane explained what it was and what it looked like up front) They came back and took out the gold bar and rolled the carpet this morning. I am a very happy customer. From start to finish Shane Swaim was very helpful. I would happily recommend this locally owned business to anyone. The customer service is impeccable.

All of the jobs Swaim's has performed for us have been done in a professional manner. They or their subcontractors have always been pleasant and courteous. We will continue to use Swaim's in the future.