The service person Richard Barnes came over shortly after I called and within minutes located the problem?a relay had gone bad?and installed a new relay. The freezer is now working again. A few comments. He seemed very knowledgeable and has apparently been in business all of his life repairing appliances. Richard owns the business and diagnosed the problem extremely fast and had the appropriate parts to fix it rapidly. I would use him again without hesitation. I was very impressed with the speed of fixing the problem. Asked him about a dishwasher we have been having problems with and he is scheduled to fix that next week also. Seems like excellent company to do business with.
Description of Work: Fix the Refrigerator freezer which suddenly stopped working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat D.
08/2014
4.0
appliance repair
+ -1 more
It went well. I was disappointed that the service call charge didn't apply to the labor charge. So to me it was a little bit pricey. But the service man did a great job and obviously knew what he was doing.
Description of Work: Removed a bobby pin from inside the washing machine that was making a racket
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Cole S.
05/2010
2.0
appliance repair
+ -1 more
I called on Monday afternoon late and they agreed to be there the next morning. The technician came at the appropriate time was professional in appearance and demeanor. He was in my house less than 25 minutes; he replaced a $15 part (dealer cost); and charged me $190.00. I am very dissatisfied with the cost of this service. The high retail value of the part is about $35; so if I say there is a 2 hour minimum charge for a service call I paid over $75/hour for labor (he was actually only there for 25 minutes and we live less than 5 miles from their business location). The price is absurd.
Description of Work: The compressor relay was replaced on my refrigerator.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$190
susan C.
08/2008
5.0
appliance repair
+ -1 more
To replace the part in the oven it took two of them so it was a pretty big job. I've always been happy with his services. Sometimes he doesn't really know about how long the service will take, but is very prompt in finishing what he started and he also guarantees his work. I've never had a problem with anything that he has worked on. To this day everything that he has worked on is still working.
Description of Work: He replaced something in the oven that has to do with the cleaning of the oven.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
NANCY C.
03/2007
5.0
appliance repair
+ -1 more
Returned my phone call after 5 pm, then came to replace the icemaker that they had installed last year the very next day (also after 5 pm they work late!).
Description of Work: Replaced the icemaker (still under warranty) that was replaced last year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
SUSAN M.
10/2006
5.0
appliance repair
+ -1 more
These people arrived just when they said they would. The job was done quickly. Didn't make a mess in my kitchen. I loved that. My dishwasher works like new again.
Description of Work: Fixed my dishwasher because it would not drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
09/2006
5.0
appliance repair
+ -1 more
Pro Appliance Service was able to get our dishwasher fixed very quickly. They already had the part in stock so we didn't have to wait for it to be ordered which was really nice since I hate doing dishes by hand. Pro Appliance Service is a very reliable company who does great work.
Description of Work: Pro Appliance Service fixed our dishwasher that wasn't draining out the dirty water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Pamela M.
09/2006
5.0
appliance repair
+ -1 more
This was not the first time I have used their services so I decided to call them and explain the problem. They told me they would check it out. They usually come when scheduled and if they can t, they let you know right away. I just called the main office.
Description of Work: They repaired our washing machine by putting a new timer switch in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
09/2006
4.0
appliance repair
+ -1 more
Pro Appliance Service is a professional company. I was happy with the service. The dishwasher is back to working well again. The workers are friendly. They are very capable and do good work. I would recommend their services to others.
Description of Work: Pro Appliance Service fixed the dishwasher in our home. The dishwasher would not drain the water.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
09/2006
5.0
appliance repair
+ -1 more
They've been around and doing good work for over thirty years which is why I trust them. They are always able to diagnose the problem quickly and will try to save me money if possible. The price seems very fair to me and they do great work.
Description of Work: They fixed the ice maker in my freezer because it wasn't making ice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
09/2006
5.0
appliance repair
+ -1 more
They are really great. Richard the owner came out and took the dishwasher apart and got it all cleaned out. It is working fine now. When you call, you receive the best customer service as he has excellent people skills. I use him for any appliance repair and have referred him to my family to use as well.
Description of Work: I had my dishwasher repaired when it started making funny noises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
07/2006
5.0
appliance repair
+ -1 more
Pro Appliance Service did excellent work. They responded to our call within a day or two. They did a great job on the repair. We've had no problems with the dryer since. We felt they did great work for a fair price. We really recommend them highly. We've used them in the past month for our freezer, which they also did a great job on. The price also included parts and labor.
Description of Work: They replaced the heating element in our dryer because it wasn t drying my clothes.
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Service Categories
Appliance Repair
FAQ
Pro Appliance Service Inc. is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Pro Appliance Service Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Pro Appliance Service Inc. does not offer free project estimates.
No, Pro Appliance Service Inc. does not offer eco-friendly accreditations.
No, Pro Appliance Service Inc. does not offer a senior discount.
No, Pro Appliance Service Inc. does not offer emergency services.
No, Pro Appliance Service Inc. does not offer warranties.
Pro Appliance Service Inc. offers the following services: Residential Major Appliances