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Bill's Fence Company Inc

Fencing, Animal Fencing, Wrought Iron,

About us

Additional phone numbers - (501) 470-2627, (501) 985-1757. Additional fax - (501) 985-3214.

Business highlights

29 years of trusted experience

Services we offer

All types of gates installation, replacement, maintenance & supplies, dog kennels repair, electric gate operations, access control systems, decks, arbors, chain link slats, stairs, balcony railing, temporary rental fence, netting, windscreen, storage buildings, gazebos, decks & patio furniture.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
6%
3
6%
2
6%
1
44%


Rating CategoryRating out of 5
quality
3.4
value
3.6
professionalism
3.1
responsiveness
3.3
punctuality
3.5
Showing 1-16 of 16 reviews

Erica S.
04/2017
1.0
fencing
  + -1 more
I did not receive a retired call or a quote after repeated requests.
Description of Work: I contacted Bills Fence to have someone come out and look at an existing fence that needed repairs, and my garden area that needed a new fence installed. Salesman came out to do a site visit on March 9, 2017, and to prepare a quote. He stated that he would check with his supervisor to see which jobs they would be willing to perform. I called Bills fence a week later to check the status and the woman who answered stated that the salesman had not turned on the quote yet. I attempted to leave him a voicemail , but it was full, so I left a message for him with the woman who answers calls. I waited two days and did. It receive a call back. I called once more and requested that the salesman call me so I could discuss the quote, but never received a call. I called back again, I've two weeks had passed, and told the woman that I was u happy with the company for not letting me know that they didn't want the job. She stated again that someone would contact me...I wasn't holding my breath on a phone call. Ingle Fence company came out and had a quote prepared and emailed to me within 24 hours. Needless to say, Ingle Fence got the job!

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


tiffany D.
03/2016
4.0
fencing
  + -1 more
unknown
Description of Work: While the actual work done was good, the communication was not. I was never told a definitive day they would come out so I had to keep calling to ask. Also, they ran into a few issues installing the fence and instead of being communicated to about these issues and that they would delay the finishing of the installation a couple of days, I had to be the one to call to ask what was going on. I understand things happen and timing doesn't always work exactly. But I expect better communication so I can plan accordingly and know when I can expect my fence to be started and complete, even if that plan changes.
Rating CategoryRating out of 5
Yes, I recommend this pro

chris L.
06/2014
1.0
fencing
  + -1 more
The workers arrived on time, they looked like they may have been off the street, one was pretty old and looked like and old alcoholic would and the other was a younger man. They had to go back for tools every once in a while and they did put up what appeared to be a good fence. It lasted only one summer and began to warp like crazy all over. Boards began to fall off and i had to go to home depot and get replacements. Three of the main fence posts that hold the entry doors have all fallen and the doors are no longer usable. All this within one year and $4500.00 dollars. I cannot recommend this company as i have seen people in my village do it themselves and the fences have been fine now for years. I will be rebuilding it soon myself as all the patches I have put on through the years are not holding anymore.
Description of Work: Build a fence around my back yard.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$4,500

David C.
07/2013
2.0
fencing
  + -1 more
Bill may be very good at his work, but because he doesn't have someone to answer the phone and is extremely bad at getting back with the customer, I could not recommend him.
Description of Work: Initial contact was made via telephone in which I received a message that the user's message box was full, so I was not even able to leave a message. Bill called me about 3 weeks later and really ran down other fencing companies. Because he had taken so long to return my call (he got my number from caller ID) I already had another company lined up to do the work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Bill's Fence Company Inc
[member name removed] if we could please gather more information from you, we have been researching who you might have spoken with and we are unable to locate that person. Could you provide us with the number that you called? We are not showing any calls from you or any estimates given out. We do not have a Bill that works here. We would like to resolve this matter for you and we do apologize for any inconvience that this might have caused you.

Brian D.
11/2012
5.0
fencing
  + -1 more
They did an excellent job. Our new fence looks great, and the crew was very polite, professional, and efficient.
Description of Work: Removed old fencing and hauled it away. Installed 100+ feet of round rail fencing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,066

Darren B.
06/2012
5.0
fencing, dog fence
  + 0 more
Salesman Bill came by our home to give us an estimate for installing a 100 linear foot chain link fence, 5 foot high, with three 4 foot wide gates. He was very professional, friendly and personable, unlike the other two bids I received from other fence companies in the local area. They kept their appointment time and finished the job the next day as promised. The installers were professional, courteous, and took pride in what they did. They finished earlier than expected and cleaned up their mess. And, because I had a small dog and was worried she would get out of a mall corner space next to the building, they installed an extra pole for free to keep my dog safely inside and satisfy this customer. I was worried about this company due to a couple of "F" ratings on Angie’s list but Bill told me changes were made and promised me they would do a great job. He was true to his word and I would absolutely recommend Bills Fence Company for chain link installation.
Description of Work: install a 100 linear foot (approximately) chain link fence, 5 foot high, with three 4 foot wide gates for dog run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Karen A.
06/2012
1.0
fencing
  + -1 more
it didn't.
Description of Work: Business must be very good for them as they don't return phone calls or make appointments to give estimates. After two attempts an zero service i would not recommend them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Johnny G.
05/2012
1.0
fencing
  + -1 more
I wouldn't let them build something to put my dog in. From my experience, they did a very poor job. The man who did the initial measurements was fired. They refunded every bit of my money. They told me it would be solid wrought iron and it was prefabricated. It wasn't the right size. Their work was very poor. My overall experience with them was poor. They were not professional in their service. They get F's across the board.
Description of Work: They put up a handrail for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rosa A.
03/2012
5.0
fencing, dog fence
  + 0 more
They originally put up our backyard fence about 9 years ago; then just installed the larger gate. They were clean, cleaned up their mess and were respectful of our home and property. I will use them again in the future.
Description of Work: I used Bill's Fence Company to add a larger gate to our fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Randy Y.
11/2010
5.0
fencing
  + -1 more
They were fast and did a good job. The quality of their work was good.
Description of Work: We used Bill's Fence Company Inc. to build a fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BLAKE P.
06/2010
5.0
fencing
  + -1 more
Everything went well. We are all very happy with the service.
Description of Work: They tore down and rebuilt a fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Randy Y.
05/2010
1.0
fencing
  + -1 more
Initially, all went well with the estimate and the fence post setting. The posts were straight and solid. However, the problems started on day 2. We were told that work would be completed on day 2 by around noon. Unfortunately, the workers didn't show up until 4 PM. Upon arrival they set up camp under my neighbor's carport, pulled out a propane stove, and proceeded to cook their lunch/dinner. I wasn't home and my wife didn't want the confrontation, so that episode went unchecked. I arrived home just as they proceeded to the back yard. As I looked outside I saw one of the workers now behind my other neighbor's fence gawking at their daughter. I went outside and immediately corrected that issue. When they finally started working, the very first thing they did was cut the main gate's 6 X 6 too short. Their solution was to beat the 6 x 6 into submission until it broke loose from the concrete foundation; they filled the hole w/ new concrete, and re-set the 6 x 6 pole. Of course, they never let it dry. Instead they proceeded to build the rest of the fence. Throughout this experience I called the company, but nobody answered. Bottom line - avoid Bill's fence company! The folks who come out and do the estimate are great, but they don't do all the work. You don't want these 2 employees anywhere near your family, neighbors, or fence.
Description of Work: I hired Bill's Fence Company to build a new wooden picket fence across my back yard.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Kirk J.
08/2008
1.0
fencing
  + -1 more
We set a date for him to come and do the work. About 4 weeks went by and I didn't hear anything from him. I didn't hear anything for about another week, and I kept rearranging my schedule for about 5 separate days. Finally I called them on a Monday after waiting for them for awhile. I called them and told them that I had rearranged my schedule and they said "If we cant convenience you then we will just take you off the schedule." I said do that because I was very unhappy.
Description of Work: He was supposed to put up a section of fencing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


GREGORY B.
01/2007
1.0
fencing
  + -1 more
Broke water sprinkler pipe and electrical wiring to substation. Bills fence refused to fix the damage. Buried leftover and broken concrete in back yard. Would not recommend to anyone.
Description of Work: Privacy fence with 4 gates.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,400

Ina C.
09/2006
3.0
fencing
  + -1 more
They were late getting here and they broke a water pipe. They had to come back twice to fix the gates and to make sure they worked properly. They didn t seem to take pride in their job, but they made everything right.
Description of Work: They installed a chain link fence around our 100x50 square foot yard.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,700

09/2006
5.0
fencing
  + -1 more
They showed up on time with a truck load of wood and the guys stayed busy everyday they were here. They made sure they didn t tear up my yard or the neighbors and they cleaned up all of the extra wood. They were kind and polite not only in our yard but also in the office.
Description of Work: They put in a wooden privacy fence that was six foot by 211 feet and had seven deck post and four gates. They tore out our 25 foot chain link fence as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

    Contact information

    6410 T P White Dr, Cabot, AR 72023

    www.billsfenceco.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Animal Fencing,
    Wrought Iron,
    Home Security Systems

    FAQ

    Bill's Fence Company Inc is currently rated 3.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Bill's Fence Company Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Bill's Fence Company Inc offers free project estimates.
    No, Bill's Fence Company Inc does not offer eco-friendly accreditations.
    No, Bill's Fence Company Inc does not offer a senior discount.
    No, Bill's Fence Company Inc does not offer emergency services.
    Yes, Bill's Fence Company Inc offers warranties.
    Bill's Fence Company Inc offers the following services: All types of gates installation, replacement, maintenance & supplies, dog kennels repair, electric gate operations, access control systems, decks, arbors, chain link slats, stairs, balcony railing, temporary rental fence, netting, windscreen, storage buildings, gazebos, decks & patio furniture.

    Contact information

    6410 T P White Dr, Cabot, AR 72023

    www.billsfenceco.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM