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Middleton Heat & Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Middleton Heat & Air has been proudly serving Central Arkansas since 1976. We specialize in repairing, installing and maintaining Heating, Ventilation, & Air Conditioning (HVAC) systems. We are family owned and operated and have been voted 'Best of the Best' 16 years in-a-row by our loyal customers.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in repairing, installing and maintaining Heating, Ventilation, & Air Conditioning (HVAC) systems for both residential and commercial customers.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
5%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 100 reviews

James N.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Yearly Service Contract. Additionally, installed safety switches on A/C units drain pans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Janet S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again.
Description of Work: They did a repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joy V.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fantastic heat and air people. Honest and quick.
Rating CategoryRating out of 5
Yes, I recommend this pro

dianne M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new a/c unit.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Middleton Heat & Air
Thank you for the rating, {Member's name removed}! We appreciate it!

Soncelia B.
01/2016
2.0
heating & air conditioning/hvac
  + -1 more
Above
Description of Work: My father, Eli Couch, had used Middleton Heat & Air in the past and because he thought they were honest he purchased service contact to over two units in his home. Middleton had already informed my Dad earlier in the year the same crap they told him about this heating unit. Middleton sent a rep out and he "inspected" the heating unit and said it had a crack in the unit and condemned it for use! This is exactly what they said about the other heating unit not more than 9 months previous! They wrote the condemned form up and placed it on the unit and informed my Dad it can't be used and for him to wait for the sales rep/ another service guy to come out to let you know the cost of a new unit. Well my Dad called me and I'm like "Dad didn't they just convince you the other unit was cracked and had to be replaced and that cost thousands of dollars!" So my Dad called Arkansas General Maintenance, whom he had used many times before bc of his honesty! Well guess what!! My Dad didn't need a new unit plus wires had been cut and shuffled around so if my dad wanted to start and run his unit it would appear broken. The new service man just couldn't believe it!!! Instead of probably 6,000 for a new unit it cost my Dad $271.41 for a new circuit board which was $119.00 and the rest $130.00 for 2 hours labor bc he had to leave to buy a new circuit board. Plus tax! His name is Paul at Arkansas General Maintenance and is very very trustworthy! My Dad is so angry with Midfleton Heat and Air bc now he believes they lied about his first unit also! Facts don't lie! My dad never would have known if he hadn't called for a second opinion but Midfleton never changed their play card. They continued to say the unit was cracked and placed the condemned tag on this unit also but they did go a step further and cut wires! No exscue whatsoever and this is fraud! I told my Dad Midfleton has a lot of new trucks so someone has to pay for them! He wasn't laughing!!!!! Also my Dad this same unit serviced by them in the Fall so you probably can connect the dots for the wires being cut and oh yes, they were definitely cut!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$6,000

Response from Middleton Heat & Air
We take customer feedback very seriously, and rest assured that the owner of the company has reviewed this situation in full with the management team. If you would, please send us a private message through Angie's List letting us know that you received this response; we would like to pass along important contact information to further assist you with your situation. Thank you!

marvin V.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced limit switch on heat unit. did not have the part on the truck are in the shop. had to order the part. job took a little longer than I thought it should have

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Middleton Heat & Air
Hi, Marvin...we understand customers' frustrations when parts aren't immediately available and have to be specially ordered. Please rest assured that we completed the installation as soon as we could, as we received the part on December 2nd and installed on December 3rd. Thank you for choosing us, and please let us know if you need anything in the future!

Jo L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They worked on my heating and A/C during the selling process of my home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Middleton Heat & Air
Thank you for taking the time to provide us with feedback on your service, [Member Name Removed]! We appreciate you!

Lydia A.
07/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We had condensation from one of our bathroom air vents. He repaired free of charge, because they had installed new air ducts back in 2013.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Middleton Heat & Air
Thank you for the feedback and for choosing us, [Member Name Removed]! We are always just a call away!

Patty S.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Attempted an upsell that was ridiculous. The repairman who came out was honest and helpful. But when they couldn't find a replacement coil a salesman came out and said the system needed to be reaced and the coil could not be located. Called another provider who got the coil and repaired the ac

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Middleton Heat & Air
Thank you for leaving a review for Middleton Heat & Air. We appreciate hearing feedback about your experience because this allows us to constantly work toward improvement. It is always our goal to provide quality and efficient service.

Danny G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from Middleton Heat & Air
Thank you for the time you took to leave the positive feedback, [member's name removed]! We look forward to serving you in the future for your heating and cooling needs. Thank you for choosing us!

James S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Purchase & installation of new HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Middleton Heat & Air
Thank you for taking time to leave a review regarding your experience. A new HVAC system is a big expense and we appreciate you trusting Middleton for your heating and air needs. We look forward to working with you in the future. Have a great day!

Daniel L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Middleton Heat & Air
Mr. [ ], Thank you for leaving a review about regarding your experience with Middleton Heat & Air. We appreciate your support. Enjoy the holiday season!

amanda K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Middleton Heat & Air
Thank you for choosing Middleton Heat & Air! We appreciate your support and willingness to leave us this review. Let us know if you need anything else! Have a great day.

Thomas B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to troubleshoot the gas furnace not working, and successfully identified the problem as a failed gas valve. They had no spare immediately available, and I elected to order a valve and install it on my own. It successfully resolved the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Middleton Heat & Air
Thank you for taking time to post a review. We appreciate your support and are glad we could help you. We always aim to provide superior service and want to make sure you are able to stay cool this summer. Please let us know if we can help with anything else. Have a great day, and again, thank you for the great review.

Jim W S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from Middleton Heat & Air
Hey [member name removed]! Thank you for taking the time to give us this review! Your support is appreciated. Have a great day!

Tom P.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
The part works fine.
Description of Work: I used Middleton Heat & Air Inc. to come to my home and repair a small part. They charged for the part and a service charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Middleton Heat & Air
[Member name removed], Thank you for taking the time to give us this review! Your time and support are appreciated. Please don't hesitate to call if you have any questions or concerns. Have a great day!

paula K.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Extremely well.
Description of Work: My air conditioner went out at 10 pm on a Sunday night. I called Middleton and they were there by 11 pm. they fixed the outdoor unit and had the house cooling again by midnight. The $ 175 price was very reasonable, considering it was a weekend job. I was extremely pleased with the work and the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Middleton Heat & Air
[member name removed], Thank you so much for taking the time to write this review! We are glad we were able to help out. Your comfort is important to us! Please call if you have any questions or concerns. Have a great day!

Elika B.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went great!
Description of Work: I called Middleton because my air conditioning wasn't blowing cold air. They sent a technician out within 2 hours. Brent came to my house and he was professional, fast and he fixed the problem. Basically the problem was a battery pack was blown and I also needed 6 lbs of freon. It was pricier than I anticipated but you get what you pay for. I am so happy because now my house is cool and I won't have to burn up in this Arkansas heat. This is a great company! I would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Middleton Heat & Air
[member name removed], Thank you so much for taking the time to leave us this review! Your support is appreciated. We're glad we could keep you cool in the Arkansas heat! Please don't hesitate to call if you have any other questions. Have a great day!

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We've used Middleton before. He suggested that we replace our systems because they were getting very old. We agreed and hired them to do the work. It took only a day to complete the entire job, and we're very happy with our new system.
Description of Work: Middleton came and installed a new heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Middleton Heat & Air
Ms. [removed member name] Thank you for taking the time to leave us a review and tell us about your experience! We're glad we could install a new heating and air unit to keep your comfortable. Please let us know if there's anything else we can do for you. Have a great day!

CATHERINE S.
07/2006
3.0
heating & air conditioning/hvac
  + -1 more
I have to continued my services with the people at Middleton Heating and Air, but, truthfully only because of their low prices. They have done some disappointing things around my home that I probably should not have hired them back for. They trampled all over my flowers and even left my gate open to where my cat got out and almost ran away. It was very upsetting.
Description of Work: Middleton Heating and Air tune up my air conditioner in the spring and fall.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$167

Response from Middleton Heat & Air
Dear [Member name removed], We respect your home and property and assure you that we will be more careful on any future visit. Middleton Heat & Air really cares about customers and their pets and will be much more cautious. Thanks for being in touch and letting us know. Middleton Heat & Air Management

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have been using this company for five years and I am very pleased with their work. I like them being on call twenty-four hours a day. They had to make an emergency call to my house a couple of years ago. I called them early Sunday morning, they were here four hours later and came back early the next morning to install my new furnace. I think they are pretty quick getting to you, and they are a professional company. I have a maintenance agreement with them and I pay one hundred fifty dollars a year for them to service my air conditioner in the early summer and my furnace in the fall.
Description of Work: The serviceman came to my house and serviced my air conditioner. He took off the panel, checked out the parts and measured the Freon level, which was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Middleton Heat & Air
[Member name removed], Thank you for taking the time to share your experience with us and leave this review! We're glad our technicians could help install a new furnace to keep your comfortable. Please let us know if there's anything else we can do for you! Have a great day.

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Middleton comes twice a year to check up on both our heating and our air conditioning systems. They clean and change filters, or do whatever's necessary. They charge annually. We've used the for six years and are pleased with their service.
Description of Work: Middleton came to inspect our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Middleton Heat & Air
[member name removed], Thank you so much for taking the time to leave us this review! Loyal customers like you are the reason we do what we do. Your support is appreciated! Please don't hesitate to call if you have any questions or concerns. Have a great day!

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
When they come out, they do a very good job of inspecting the unit and adding fluids if needed. They also do basic cleaning and routine maintenance if there are any major problems that need to be taken care of they are sure to inform me.
Description of Work: They came out to check all the fluid levels on the air conditioner and do regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Middleton Heat & Air
[Member name removed], Thank you for taking the time to leave us this review! Your support is appreciated. Please let us know if there anything else we can do for you. Have a wonderful day!

07/2006
4.0
heating & air conditioning/hvac
  + -1 more
Middleton Heat and Air comes here twice a year for the maintenance of our heating and air conditioning. They are very dependable. They stand behind their work. They always do exactly what they say they will do. I have always been very pleased with their service. I would recommend them to others.
Description of Work: Middleton Heat & Air does the routine maintenance on both our heating and our air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Response from Middleton Heat & Air
[member name removed], Thank you for taking the time to leave us this review! Your support is appreciated! Customers like you are the reason we continue to do what we do! Please let us know if there's anything else we can do for you. Have a great day!

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I usually have Middleton come out once a year to check my air, but when I started to hear a funny noise I knew I had to call them immediately. The had someone out the nest day to look at. They were very honest and told me the only thing that was wrong was it had rust in it.
Description of Work: I called Middleton to come check on it. They told me it was full of rust. They cleaned it out, and it was good as new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Middleton Heat & Air
[Member name removed], Thank you for taking the time to leave us this review and share your experience! I'm glad our technicians could get your unit clean and working properly again. Please let us know if there's anything else we can do for you. Have a great day!

Contact information

22039 Interstate 30, Bryant, AR 72022

http://www.middletoninc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Metal Fabrication & Restoration

FAQ

Middleton Heat & Air is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Middleton Heat & Air accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Middleton Heat & Air offers free project estimates.
Yes, Middleton Heat & Air offers eco-friendly accreditations.
No, Middleton Heat & Air does not offer a senior discount.
Yes, Middleton Heat & Air offers emergency services.
No, Middleton Heat & Air does not offer warranties.
Middleton Heat & Air offers the following services: We specialize in repairing, installing and maintaining Heating, Ventilation, & Air Conditioning (HVAC) systems for both residential and commercial customers.

Contact information

22039 Interstate 30, Bryant, AR 72022

http://www.middletoninc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed