"We thoroughly enjoyed working on this project. Due to height restrictions under the deck where there was a concrete patio, we got to install slightly arched support beams to allow for more headroom. It turned out to be a simple thing that was mostly for practical reasons but also created that extra little touch of "design". And Member was great to work with in planning these details and in every facet of the project! We appreciate the opportunity! And again.... the mention of a "B" on price..... As I've said many times - I agree. But I do wish there were a separate box to check that would make it clear that prices are determined by lumber, which is a commodity, not by us. The money we get to keep at the end of a project is very little. Prices may seem high for what people would "like to spend" on a deck, but it is all relative and not controlled by us. I know none of our members intend for this to reflect negatively on us, but it can give the impression that WE are overpriced. When, in fact, we are actually underpaid for what we provide and it is the lumber company that makes all of the money. I hate to "keep on" about this on any individual review, but I think Angie's List should reconsider prompting it's members to list the price they paid, especially in a field like ours where each project is SO different and the mention of "price paid" can throw off a prospective customers true comparison abilities. Under the rating on price, maybe there should be a sub-selection so members can indicate what they think about the price of lumber and the value they got out of the labor (if that were the way it was done, we would surely get an "A" every time and lumber costs wouldn't get better than a "C"). This is NOT a response to our customers at all or to THIS member. They have all been great and they wouldn't have hired us if they didn't see the value in it. This is more of a message to Angie's List (who I have begged many times to evaluate this subject). In many fields price IS a very important thing to mention to establish value in a chosen company. But we build CUSTOM decks which are all very different (and therefore can cost different prices - even for two that are the same relative size) and we don't control the lumber prices (which, believe it or not, is the majority of the cost on one of our decks). We live job-to-job, and if compared to other custom creative contractors like landscapers, swimming pool builders, custom concrete installers, etc., we should be bringing home at least double what we do on each job. So for us to ever appear to be faulted on price (especially compared to other deck builders who: don't have licenses, insurance, throws old decks & scraps in the woods instead of pay the dump fees, uses inferior hardware & other materials, don't spent the time to draw workable plans, and on & on) it really creates an unfair atmosphere. If I could charge less I would. Angie's List has been great for our company, except for this one little glitch that they refuse to even debate. Sorry again, Member, for doing this rant on your review. It's not about you. I want you to know I understand and agree with you."

"Thank you, thank you, thank you! Of course, we can only take so much credit for the design - it is also thanks to your vision and ability to "see" what needed to be created to finish off your already splendid backyard. The fact that you were so thorough and clear in your desires for what the deck should be, and your willingness to take great care when working with us and other contractors to make sure everything ran smoothly and in concert, just made the project easier and more fun. You made it very apparent that you appreciated us while we were there and we are already missing getting to come to work at your house everyday. We really had a blast working with you and getting to know you! When we get to be a part of a project that is truly so custom and something that is "magazine worthy" due to the dream and vision of the homeowner, we are so very appreciative! Thank you again for choosing us to be the ones that get to say "We built that!" We wish there were 100 more of YOU out there with our phone number in their hands! The fun time we had working with you is the very reason we are in this business and love what we do! We can't thank you enough. -Chris"

"Wow! Again, such great words from such great people! I didn't get to spend as much time as I'd like actually building on this project, but it is because of so many appointments I had to go on due to how well Angie's List works and the calls I get from its members. But as I've said a hundred times and as these members could certainly tell, John is a talented professional that I feel completely comfortable leaving in charge of any project we do! We also don't normally do any staining or painting. But since we had recently lost the ability to refer our long-time stain guy to our customers, we decided we would take care of the staining on this one so that it would get done before the weather prevented it from being done until spring. Thank you for allowing us to be a part of this project. It really was our pleasure! And thank you for the great review!"

"Well, what can I say? I am humbled and grateful to be able to continue to get to work with such great people! Our customers say what a great job we did, but I am always amazed at what a great job they do putting up with such a project going on at their homes. From having lumber in their driveways to trucks in the street to their dogs not getting to go out as much as they normally do - having patience during such a construction project is admirable! And these members are great people that I'd work for again in a heartbeat! I know I technically don't have to respond to every single review we get. But it takes both contractor and homeowner for a project to go smoothly. And if someone is going to take the time to show appreciation for us, it is only right for me to reciprocate and recognize the great job they did for the sake of this project; and I'm happy to do it because they deserve it! We hope you enjoy the deck and it serves you well for many years to come! Thank you for your kind words about our company."

"We loved being a part of this project and are so glad to have yet another happy customer! I must say, it is great when my customers recognize how wonderful my Foreman, John, is. Like me, he is truly passionate about what we do and I am so blessed to have him. He is so good at what we do that I was able to take my family on a little vacation (which I have never done in the 15 years I've had this business due to putting my customers first) that was stress-free because I knew the job & customer were in good hands. I am normally on the job much more than I was on this one, but I also thank the customer for allowing me (by trusting in me AND John) to take a few days and go renew my vows to my wife & have my kids involved. Once again, we have the best customers there are! And... as I've said before, I have to agree on the rating of a "B" on price. The cost of materials is truly higher than it should be. Hopefully our economy will continue to turn around and these prices will go down."

"Thank you so much! It was our pleasure! We hope you enjoy your new arbor for many years to come!"

"Thanks for the kinds words! We are glad we could be of help and hope you get many more good years out of your decks & walkways. Let us know if you ever need anything. It was our pleasure to get to work with you! You made the business end of the project go very smoothly and we thank you."

"Again, we are blessed to get to work with such great people! This member was a real pleasure and easy to work with. We were even invited back to build one of the most beautiful storage buildings we have ever done! And on the deck project rating of a 'B' on price, I would have to agree. The member requested composite flooring on the deck and that stuff IS very expensive. We do all we can to help with decisions like that by not charging more for labor, even though it is more time-consuming to work with. The high cost is all in the materials, which isn't something we can control. I wish Angie's List had a category of great Homeowners to work for, because this member is top-notch! Plus... the mountainous lake view from the back of the house may just be the best in the state. Very glad we met them! They certainly have an eye for great designs and we'd be happy to work with them again. Thanks for having us out and for the review!"

"WOW! What a great review! You would think Member was someone in our family by all the great things she said, but she is not. We are, however, extremely glad we got to meet her and her husband and very thankful for the chance to work with them. Thank you so much for the very thorough review! It was our pleasure to be a part of your project! -Chris"

"I have to say that working with Member was a real pleasure. He was very accommodating and understanding when we had issues with the intense Arkansas summer heat that prolonged the length of the job. Member's wonderful dog kept us company and stood in as our mascot for the week. We appreciate all our customers, all of which seem to be real "quality people", but I think I've found a long-term friend in Member and that is just the icing on the cake! Thanks for the great comments Member, but I give YOU an "A"!"

"Thank you! Obviously, our very best asset is our CUSTOMERS! We wouldn't be where we are today without great people like you to work with! Call us if you ever need anything. -Chris"

"Thank you for your kind words about our company. We are happy to know that we accomplished our goal in serving you to your satisfaction and beyond. It was a pleasure working with you. Please let us know if you need us again for any reason. -Chris Peterson Custom Deckworks"