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Custom Deckworks

About us

Please do NOT use Angi messaging or any part/feature of their site to get ahold of us! We can't log in to all the 3rd party sites out there just to see who is trying to contact us. Email us directly please! And if you don't email us but instead use this or some other site to try to "message" us and we don't respond, please don't leave us a bad review - because we are letting everyone know UP FRONT that we can't possibly check all these sites for messages. Welcome! We're glad you found us! Our email address is the best way to get our attention. That address is ([email protected]) When we are extrememly busy it could take days for us to respond - but we WILL respond. We purposefully have the Angie's List Message Center disabled to avoid problems. Please do NOT use Angi messaging or any part/feature of their site to get ahold of us! Check our website for more details. Owner operated. 2-6 employees. Specialty outdoor structure company. Free estimates. Cost is determined by job and current lumber prices. No surprise costs - absolute total is always listed on the contract. ALSO, when leaving us a review: Angie's List provides a spot to list the Approx Cost of your project. Please don't take that so literally. These decks are VERY custom, & materials are so varied, & so price is relative. New customers can't get a true perspective no matter what you put, so just put $100. The materials are the majority of your price &, no matter how bad we wish we could, we can't control those costs. You WILL get the BEST price for what you're getting.

Business highlights

28 years of experience

Services we offer

Decks. Porches. Fencing. Storage Buildings. Arbors. Pergolas. Gazebos. Screen Porches & Sun Rooms. Lighting. Playsets.

Amenities

Free Estimates

Yes

Reviews
5.035 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 26-35 of 35 reviews
Jim V.
Oct 2012
5.0
Yes, I recommend this pro
$7,000
The existing area consisted of a concrete slab with attached concrete steps leading to the back door.  After meeting with Chris concerning the design of what was wished for this area (20x24 feet) we were furnished with a design that would not only remove the concrete steps but would incorporate building the deck around an existing tree. John and Terry performed the bulk of the work with some assistance from Chris regarding delivery of materials and the requested two electrical outlets that were to be placed on the deck posts. The stain that we had selected required more that one application and Chris, John and Terry returned to the project 3-4 days after the initial application to finished the work, although they had another project to work on. They were all very professional in the work that they performed. Although it wasn't in the contract my wife and I were so pleased with the project that we gave John and Terry a small bonus to show our appreciation.
We were very pleased with the final product and recommend them to anyone wishing to have a deck built.
Response from Custom Deckworks
"Wow! Again, such great words from such great people! I didn't get to spend as much time as I'd like actually building on this project, but it is because of so many appointments I had to go on due to how well Angie's List works and the calls I get from its members. But as I've said a hundred times and as these members could certainly tell, John is a talented professional that I feel completely comfortable leaving in charge of any project we do! We also don't normally do any staining or painting. But since we had recently lost the ability to refer our long-time stain guy to our customers, we decided we would take care of the staining on this one so that it would get done before the weather prevented it from being done until spring. Thank you for allowing us to be a part of this project. It really was our pleasure! And thank you for the great review!"

Laura W.
Oct 2012
5.0
Yes, I recommend this pro
$15,000
Chris promptly responded to our request for a proposal of work and a quote for the complete rebuild of our two-story deck using both composite and wood. He was extremely conscientious and thoughtful both when he developed plans for deck (since we were not exactly what we needed and wanted done) and when he did the work (when some of the boards came in scratched, he immediately sent them back to the manufacturer and ordered more; when there was bad weather, he let us know right away that work would have to postponed until it passed.). The job was done on time and within budget.  We could not be happier with the service and the work performed. We highly recommend him.
Response from Custom Deckworks
"Well, what can I say? I am humbled and grateful to be able to continue to get to work with such great people! Our customers say what a great job we did, but I am always amazed at what a great job they do putting up with such a project going on at their homes. From having lumber in their driveways to trucks in the street to their dogs not getting to go out as much as they normally do - having patience during such a construction project is admirable! And these members are great people that I'd work for again in a heartbeat! I know I technically don't have to respond to every single review we get. But it takes both contractor and homeowner for a project to go smoothly. And if someone is going to take the time to show appreciation for us, it is only right for me to reciprocate and recognize the great job they did for the sake of this project; and I'm happy to do it because they deserve it! We hope you enjoy the deck and it serves you well for many years to come! Thank you for your kind words about our company."

Karen P.
Jun 2012
5.0
Yes, I recommend this pro
$14,000
I had been delaying spending this kind of money for decks for the 12 years I have been in my home.  Chris Peterson began working with me late last year to design a deck plan and get it approved by my POA board.  Although Chris didn't participate in much of the actual deck construction (John did most of the work), Chris regularly came to check on the progress and provided oversight for the job.  (I must say John was a pleasure to interact with.  When he told me he "loved building decks," it just warmed my heart.)  After the job was finished, Chris came for a final walk-thru, and I discussed a few minor items I felt needed revision or attention.  He promptly had those items taken care of, even after I made final payment for the job.  I now just smile when I walk into my house and look through my French doors at my gorgeous deck.  I hope to be able to live in my home for many more years to enjoy my great decks!
Response from Custom Deckworks
"We loved being a part of this project and are so glad to have yet another happy customer! I must say, it is great when my customers recognize how wonderful my Foreman, John, is. Like me, he is truly passionate about what we do and I am so blessed to have him. He is so good at what we do that I was able to take my family on a little vacation (which I have never done in the 15 years I've had this business due to putting my customers first) that was stress-free because I knew the job & customer were in good hands. I am normally on the job much more than I was on this one, but I also thank the customer for allowing me (by trusting in me AND John) to take a few days and go renew my vows to my wife & have my kids involved. Once again, we have the best customers there are! And... as I've said before, I have to agree on the rating of a "B" on price. The cost of materials is truly higher than it should be. Hopefully our economy will continue to turn around and these prices will go down."

Michael M.
May 2012
5.0
Yes, I recommend this pro
$1,995
Chris Peterson (owner) arrived at my home to look over the job. He followed up promptly with some options for detail work and an estimate. He had an opening the next week and we scheduled work. His crew was there on time and they were diligent to clean site each day. The project was 99% complete in two days and Chris came out to put the final touches on. Overall very pleased - it was a refreshing experience to arrive home and find the work done on schedule and as promised. I consider the clean up they did as an added bonus! I will use this company on future projects and highly recommend them!
Response from Custom Deckworks
"Thank you so much! It was our pleasure! We hope you enjoy your new arbor for many years to come!"

Donald W.
May 2012
5.0
Yes, I recommend this pro
$1
Today I am sitting on the repaired and painted deck.   The walkway looks fantastic and I am very pleased with the work.
Response from Custom Deckworks
"Thanks for the kinds words! We are glad we could be of help and hope you get many more good years out of your decks & walkways. Let us know if you ever need anything. It was our pleasure to get to work with you! You made the business end of the project go very smoothly and we thank you."

Jeff S.
Dec 2011
5.0
Yes, I recommend this pro
$17,000
Went very well
Response from Custom Deckworks
"Again, we are blessed to get to work with such great people! This member was a real pleasure and easy to work with. We were even invited back to build one of the most beautiful storage buildings we have ever done! And on the deck project rating of a 'B' on price, I would have to agree. The member requested composite flooring on the deck and that stuff IS very expensive. We do all we can to help with decisions like that by not charging more for labor, even though it is more time-consuming to work with. The high cost is all in the materials, which isn't something we can control. I wish Angie's List had a category of great Homeowners to work for, because this member is top-notch! Plus... the mountainous lake view from the back of the house may just be the best in the state. Very glad we met them! They certainly have an eye for great designs and we'd be happy to work with them again. Thanks for having us out and for the review!"

Virginia A.
Dec 2011
5.0
Yes, I recommend this pro
$5,600
Our new deck is beautiful!  BEAUTIFUL!  Our deck is upstairs with wonderfully crafted built - in benches on the lower landing.  Chris should get a patent on his superbly crafted built - in benches.  Chris, John and Tony were great to work with.  They were very professional and courteous.  Going the extra mile is already a built in service at Custom DeckWorks.  I gave Chris my ideas; he put them on paper in a professionally diagram and proceeded to bring them to life.  I expressed to Chris exactly how I wanted my deck privacy fence and with extraordinary fine workmanship - VOILA- the team made it happen - precisely as I envisioned it.  This was truly a magnificent team effort.  My relatives are just amazed at the work done by Custom DeckWorks.   When you first set foot on the deck you immediately feel the solidness of the deck.  Chris and his team know all of the ins, outs, and the all arounds concerning building solid beautiful decks.  If you want a professionally crafted, beautifully built solid deck the ONLY person to call is Chris Peterson   CUSTOM DECKWORKS  501 - 247-8655.  He is professional, caring and courteous.  You can look far and wide but you will not find a better deck builder than Chris and CUSTOM DECKWORKS.  If you truly want the very best and no construction headaches - do yourself a favor - call Chris now.  If you do not you may very well kick yourself later.  Quality,excellence,genuine pride in workmanship and professionalism are rare in today's world - but you get this and so much more with CUSTOM DECKWORKS. The decks are works of art in wood form!  Thank you Chris.  Thank you John.  Thank you Tony. Thank you for this wonderful structure. Our family will certainly enjoy it for years to come.  We waited until you guys could do our deck this summer/fall.  Believe me we did our homework and you guys are the ABSOLUTE VERY BEST.  YOU GET A MILLION STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Custom Deckworks
"WOW! What a great review! You would think Member was someone in our family by all the great things she said, but she is not. We are, however, extremely glad we got to meet her and her husband and very thankful for the chance to work with them. Thank you so much for the very thorough review! It was our pleasure to be a part of your project! -Chris"

Roy G.
Jul 2011
5.0
Yes, I recommend this pro
$3,600
The old deck was original to the house and over 30 years old.  The support beams were rotting out and there was water damage where the deck met the house.

Chris came out and did a very thorough exam of the old deck and even took photos of areas of concern.  The estimate included a scale drawing of the new deck, something no other contractors I contacted included.

The job went smoothly and the deck is great, very solid and has more of a "Finished" look and feel than I expected.  Plus, they repaired the water damage at the house.  Chris, John and John's son, whose name I forgot, did a great job and were very friendly and easy to work with.  They had to remove two dog houses, chairs and various junk off the deck before they could start tearing it down.  I meant to do this before they started but forgot.  They didn't seem to mind one bit.

It was a very positive experience and I recommend them completely.
Response from Custom Deckworks
"I have to say that working with Member was a real pleasure. He was very accommodating and understanding when we had issues with the intense Arkansas summer heat that prolonged the length of the job. Member's wonderful dog kept us company and stood in as our mascot for the week. We appreciate all our customers, all of which seem to be real "quality people", but I think I've found a long-term friend in Member and that is just the icing on the cake! Thanks for the great comments Member, but I give YOU an "A"!"

Michel H.
Nov 2009
5.0
Yes, I recommend this pro
$3,500
We were pleased with them. They were very prompt in getting back with us on things. They did a good clean up. They were very friendly and efficient as well. Whatever they did was right too.
Response from Custom Deckworks
"Thank you! Obviously, our very best asset is our CUSTOMERS! We wouldn't be where we are today without great people like you to work with! Call us if you ever need anything. -Chris"

Homeowner
Aug 2006
5.0
Yes, I recommend this pro
$1,000
I hired Custom Deck Works to build a small rear deck off of my house. They had a lot of different plans and wood kinds and shades. After looking at a few designs, we decided on a basic rectangular design, of a size of 8 foot by 16 foot. We chose a nice darker color of wood. Custom Deck Works sent a crew out. They were actually about an hour early from when they said they would be there, which was fine with me. They did not waste any time and got right to work. Wow, did they get the job done fast, and did they ever do an excellent job. They left no mess, and even the steps did not have any kind of sharp split edges in the wood. They did great.
Response from Custom Deckworks
"Thank you for your kind words about our company. We are happy to know that we accomplished our goal in serving you to your satisfaction and beyond. It was a pleasure working with you. Please let us know if you need us again for any reason. -Chris Peterson Custom Deckworks"
Showing 26-35 of 35

Licensing

State Contractor License Requirements

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FAQ

Custom Deckworks is currently rated 5.0 overall out of 5.

Yes, Custom Deckworks offers free project estimates.

No, Custom Deckworks does not offer eco-friendly accreditations.

No, Custom Deckworks does not offer a senior discount.

No, Custom Deckworks does not offer emergency services.

No, Custom Deckworks does not offer warranties.