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Custom Deckworks

Decks and Porches, Finished Carpentry and Woodworking, Fencing,

About us

Please do NOT use Angi messaging or any part/feature of their site to get ahold of us! We can't log in to all the 3rd party sites out there just to see who is trying to contact us. Email us directly please! And if you don't email us but instead use this or some other site to try to "message" us and we don't respond, please don't leave us a bad review - because we are letting everyone know UP FRONT that we can't possibly check all these sites for messages. Welcome! We're glad you found us! Our email address is the best way to get our attention. That address is (chris@customdeckworks.com) When we are extrememly busy it could take days for us to respond - but we WILL respond. We purposefully have the Angie's List Message Center disabled to avoid problems. Please do NOT use Angi messaging or any part/feature of their site to get ahold of us! Check our website for more details. Owner operated. 2-6 employees. Specialty outdoor structure company. Free estimates. Cost is determined by job and current lumber prices. No surprise costs - absolute total is always listed on the contract. ALSO, when leaving us a review: Angie's List provides a spot to list the Approx Cost of your project. Please don't take that so literally. These decks are VERY custom, & materials are so varied, & so price is relative. New customers can't get a true perspective no matter what you put, so just put $100. The materials are the majority of your price &, no matter how bad we wish we could, we can't control those costs. You WILL get the BEST price for what you're getting.

Business highlights

28 years of trusted experience

Services we offer

Decks. Porches. Fencing. Storage Buildings. Arbors. Pergolas. Gazebos. Screen Porches & Sun Rooms. Lighting. Playsets.

Services we don't offer

Ask for Details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.037 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-37 of 37 reviews

John B.
02/2017
5.0
decks
  + -1 more
Excellent in all respects
Description of Work: Custom designed deck with unusual hatch feature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stephen W.
12/2014
5.0
decks
  + -1 more
unknown
Description of Work: I DID THE WORK MY SELF
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Custom Deckworks
Okay. Not sure who this person is; I've never met with them nor have I been to their house. I appreciate that they gave me an "A", but then for the only description to be that they say they did the work themselves makes it seem like I was supposed to do it and somehow failed to get to it or my price was not right. I get several people a year that call me wanting prices over the phone or ballpark estimates. Even though that's hard to do since there are so many variables involved to give an accurate cost, I do try to be as friendly and helpful as I can to people. I understand how many people just want to get an idea of the cost of something, partially to weigh if they can/should just do the work themselves - because I am one of those people. This may be one of the people that called me and spoke with me over the phone only. And in those situations I don't write down any of their info unless we are planning to have an appointment for me to look at the work. Since most companies are pretty rude and protective of their pricing, they won't give ballpark quotes over the phone and they certainly won't spend time visiting with a homeowner givng advice and tips on how they could best do the work themselves. I have been thanked and applauded for the opposite. I will spend time with people helping them gain any knowledge they need to be successful in their DIY project. If they are not going to (or can't afford to) hire me anyway, I may as well be kind and help them with any advice I can. It won't do me any good for this person to fail and waste money because, even if they had to give up and hire me anyway, then they'd have less money to pay me with and they'd be jaded at that point - which is not good for anyone. So..... I'm hoping that this gentleman is one of those people I helped out over the phone instead of a member that accidentally posted his review to the wrong company. But I don't recognize the last name or the address; and I have no notes of this person. I'll certainly take the "A" but I would like to know what it was for. If that is the case, then I'm glad I could be of help, I hope the project turned out great and that you enjoy it for many years, and enjoy the pride that comes with takling a project like that yourself. And..... thanks for the "A"! Most people don't take the time to reward me for the many hours each year that I spend with strangers on the phone trying to make sure they get the best result even if they don't hire my company. Thanks for recognizing that I am not in this for the money; that I am truly in this business to make sure everyone gets the absolute best deck they can - even if my company doesn't make a dollar. Merry Christmas!

Dara C.
09/2014
5.0
decks, roofing, woodworking
  + 1 more
unknown
Description of Work: Took down our existing deck and built a new one. They did a great job I love my new deck. They even finished it in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Custom Deckworks
Thank you for the great review! It was a pleasure working with you and we are glad we were able to help you out. Your project was a perfect example of a job that many people think is too small to contact us about. Especially when they see our body of work on our web site, some folks may assume that we have no interest in the smaller decks without all the bells and whistles. In fact, much of what sets us apart is in the structure of a deck anyway and our fair pricing. So we are always happy to provide everyone with lasting quality - no matter how big or small. Thank you for contacting us and giving us the chance to show you what we can do! We hope your new deck serves you well! Let us know if you need anything.

Robin H.
07/2014
5.0
decks, fencing
  + 0 more
unknown
Description of Work: Fence replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Custom Deckworks
Thanks for leaving us a review! We enjoyed working with you and we hope your new fence serves you well for years to come! Please don't hesitate to email us if you need us for anything.

Karen P.
06/2012
5.0
decks
  + -1 more
I had been delaying spending this kind of money for decks for the 12 years I have been in my home. Chris Peterson began working with me late last year to design a deck plan and get it approved by my POA board. Although Chris didn't participate in much of the actual deck construction (John did most of the work), Chris regularly came to check on the progress and provided oversight for the job. (I must say John was a pleasure to interact with. When he told me he "loved building decks," it just warmed my heart.) After the job was finished, Chris came for a final walk-thru, and I discussed a few minor items I felt needed revision or attention. He promptly had those items taken care of, even after I made final payment for the job. I now just smile when I walk into my house and look through my French doors at my gorgeous deck. I hope to be able to live in my home for many more years to enjoy my great decks!
Description of Work: Teardown of one lousy deck, replacement with three levels of gorgeous decks. Coordination with another contractor who built a french drain and retaining wall prior to deck construction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Custom Deckworks
We loved being a part of this project and are so glad to have yet another happy customer! I must say, it is great when my customers recognize how wonderful my Foreman, John, is. Like me, he is truly passionate about what we do and I am so blessed to have him. He is so good at what we do that I was able to take my family on a little vacation (which I have never done in the 15 years I've had this business due to putting my customers first) that was stress-free because I knew the job & customer were in good hands. I am normally on the job much more than I was on this one, but I also thank the customer for allowing me (by trusting in me AND John) to take a few days and go renew my vows to my wife & have my kids involved. Once again, we have the best customers there are! And... as I've said before, I have to agree on the rating of a "B" on price. The cost of materials is truly higher than it should be. Hopefully our economy will continue to turn around and these prices will go down.

Michael M.
05/2012
5.0
decks, fencing
  + 0 more
Chris Peterson (owner) arrived at my home to look over the job. He followed up promptly with some options for detail work and an estimate. He had an opening the next week and we scheduled work. His crew was there on time and they were diligent to clean site each day. The project was 99% complete in two days and Chris came out to put the final touches on. Overall very pleased - it was a refreshing experience to arrive home and find the work done on schedule and as promised. I consider the clean up they did as an added bonus! I will use this company on future projects and highly recommend them!
Description of Work: Constructed an arbor over our existing deck; replaced a small run of fence and built a new gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,995

Response from Custom Deckworks
Thank you so much! It was our pleasure! We hope you enjoy your new arbor for many years to come!

Donald W.
05/2012
5.0
decks
  + -1 more
Today I am sitting on the repaired and painted deck. The walkway looks fantastic and I am very pleased with the work.
Description of Work: I had many warped and water damaged boards on both my deck and front walk way. This was due to neglect from the previous owner. Chris came out and provided a nice estimate. I reviewed this with my wife and she wanted to add on options versus take away because the price was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Custom Deckworks
Thanks for the kinds words! We are glad we could be of help and hope you get many more good years out of your decks & walkways. Let us know if you ever need anything. It was our pleasure to get to work with you! You made the business end of the project go very smoothly and we thank you.

Jeff S.
12/2011
5.0
decks
  + -1 more
Went very well
Description of Work: removed old deck and replaced it with a new one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Custom Deckworks
Again, we are blessed to get to work with such great people! This member was a real pleasure and easy to work with. We were even invited back to build one of the most beautiful storage buildings we have ever done! And on the deck project rating of a 'B' on price, I would have to agree. The member requested composite flooring on the deck and that stuff IS very expensive. We do all we can to help with decisions like that by not charging more for labor, even though it is more time-consuming to work with. The high cost is all in the materials, which isn't something we can control. I wish Angie's List had a category of great Homeowners to work for, because this member is top-notch! Plus... the mountainous lake view from the back of the house may just be the best in the state. Very glad we met them! They certainly have an eye for great designs and we'd be happy to work with them again. Thanks for having us out and for the review!

Virginia A.
12/2011
5.0
decks
  + -1 more
Our new deck is beautiful! BEAUTIFUL! Our deck is upstairs with wonderfully crafted built - in benches on the lower landing. Chris should get a patent on his superbly crafted built - in benches. Chris, John and Tony were great to work with. They were very professional and courteous. Going the extra mile is already a built in service at Custom DeckWorks. I gave Chris my ideas; he put them on paper in a professionally diagram and proceeded to bring them to life. I expressed to Chris exactly how I wanted my deck privacy fence and with extraordinary fine workmanship - VOILA- the team made it happen - precisely as I envisioned it. This was truly a magnificent team effort. My relatives are just amazed at the work done by Custom DeckWorks. When you first set foot on the deck you immediately feel the solidness of the deck. Chris and his team know all of the ins, outs, and the all arounds concerning building solid beautiful decks. If you want a professionally crafted, beautifully built solid deck the ONLY person to call is Chris Peterson CUSTOM DECKWORKS 501 - 247-8655. He is professional, caring and courteous. You can look far and wide but you will not find a better deck builder than Chris and CUSTOM DECKWORKS. If you truly want the very best and no construction headaches - do yourself a favor - call Chris now. If you do not you may very well kick yourself later. Quality,excellence,genuine pride in workmanship and professionalism are rare in today's world - but you get this and so much more with CUSTOM DECKWORKS. The decks are works of art in wood form! Thank you Chris. Thank you John. Thank you Tony. Thank you for this wonderful structure. Our family will certainly enjoy it for years to come. We waited until you guys could do our deck this summer/fall. Believe me we did our homework and you guys are the ABSOLUTE VERY BEST. YOU GET A MILLION STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: Tore down old deck in its entirety and completely hauled off. Built new deck. Built two custom crafted benches on oversized landing with built in table. Installed new outdoor light. Installed new outdoor outlet. Replaced upper level section of siding. Finish nailed deckpost caps. Installed hanging basket hooks under deck in patio area. Installed dimmer for outdoor light. Built two stools from the left over wood. Tore out wood railing from the front porch are and replaced. Used 6x6 supports as requested. All supports and the bottom of stairs anchored in concrete. The entire work are was left completely clean. Entire job very well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Custom Deckworks
WOW! What a great review! You would think Member was someone in our family by all the great things she said, but she is not. We are, however, extremely glad we got to meet her and her husband and very thankful for the chance to work with them. Thank you so much for the very thorough review! It was our pleasure to be a part of your project! -Chris

Roy G.
07/2011
5.0
decks
  + -1 more
The old deck was original to the house and over 30 years old. The support beams were rotting out and there was water damage where the deck met the house. Chris came out and did a very thorough exam of the old deck and even took photos of areas of concern. The estimate included a scale drawing of the new deck, something no other contractors I contacted included. The job went smoothly and the deck is great, very solid and has more of a "Finished" look and feel than I expected. Plus, they repaired the water damage at the house. Chris, John and John's son, whose name I forgot, did a great job and were very friendly and easy to work with. They had to remove two dog houses, chairs and various junk off the deck before they could start tearing it down. I meant to do this before they started but forgot. They didn't seem to mind one bit. It was a very positive experience and I recommend them completely.
Description of Work: Tore down and hauled off the old deck. Built a new larger deck and added a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Custom Deckworks
I have to say that working with Member was a real pleasure. He was very accommodating and understanding when we had issues with the intense Arkansas summer heat that prolonged the length of the job. Member's wonderful dog kept us company and stood in as our mascot for the week. We appreciate all our customers, all of which seem to be real "quality people", but I think I've found a long-term friend in Member and that is just the icing on the cake! Thanks for the great comments Member, but I give YOU an "A"!

Michel H.
11/2009
5.0
decks
  + -1 more
We were pleased with them. They were very prompt in getting back with us on things. They did a good clean up. They were very friendly and efficient as well. Whatever they did was right too.
Description of Work: We hired Custom Deckworks to build a deck for us in August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Custom Deckworks
Thank you! Obviously, our very best asset is our CUSTOMERS! We wouldn't be where we are today without great people like you to work with! Call us if you ever need anything. -Chris

08/2006
5.0
decks
  + -1 more
I hired Custom Deck Works to build a small rear deck off of my house. They had a lot of different plans and wood kinds and shades. After looking at a few designs, we decided on a basic rectangular design, of a size of 8 foot by 16 foot. We chose a nice darker color of wood. Custom Deck Works sent a crew out. They were actually about an hour early from when they said they would be there, which was fine with me. They did not waste any time and got right to work. Wow, did they get the job done fast, and did they ever do an excellent job. They left no mess, and even the steps did not have any kind of sharp split edges in the wood. They did great.
Description of Work: I hired Custom Deck Works to build a new 8 ft by 16ft small rear deck off the back of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Custom Deckworks
Thank you for your kind words about our company. We are happy to know that we accomplished our goal in serving you to your satisfaction and beyond. It was a pleasure working with you. Please let us know if you need us again for any reason. -Chris Peterson Custom Deckworks
    • 1
    • 2(current)

Contact information

1514 Mills Park Rd, Bryant, AR 72022

http://www.customdeckworks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
Finished Carpentry and Woodworking,
Fencing,
General Remodeling,
Roofing,
Fencing Driveway Gates,
Screen repair,
Sunrooms and Patio Enclosures,
Garage and Shed Building,
Framing

FAQ

Custom Deckworks is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Custom Deckworks accepts the following forms of payment: Check
Yes, Custom Deckworks offers free project estimates.
Yes, Custom Deckworks offers eco-friendly accreditations.
No, Custom Deckworks does not offer a senior discount.
No, Custom Deckworks does not offer emergency services.
Yes, Custom Deckworks offers warranties.
Custom Deckworks offers the following services: Decks. Porches. Fencing. Storage Buildings. Arbors. Pergolas. Gazebos. Screen Porches & Sun Rooms. Lighting. Playsets.
Ask for Details.

Contact information

1514 Mills Park Rd, Bryant, AR 72022

http://www.customdeckworks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed