Custom Deckworks
About us
Please do NOT use Angi messaging or any part/feature of their site to get ahold of us! We can't log in to all the 3rd party sites out there just to see who is trying to contact us. Email us directly please! And if you don't email us but instead use this or some other site to try to "message" us and we don't respond, please don't leave us a bad review - because we are letting everyone know UP FRONT that we can't possibly check all these sites for messages. Welcome! We're glad you found us! Our email address is the best way to get our attention. That address is ([email protected]) When we are extrememly busy it could take days for us to respond - but we WILL respond. We purposefully have the Angie's List Message Center disabled to avoid problems. Please do NOT use Angi messaging or any part/feature of their site to get ahold of us! Check our website for more details. Owner operated. 2-6 employees. Specialty outdoor structure company. Free estimates. Cost is determined by job and current lumber prices. No surprise costs - absolute total is always listed on the contract. ALSO, when leaving us a review: Angie's List provides a spot to list the Approx Cost of your project. Please don't take that so literally. These decks are VERY custom, & materials are so varied, & so price is relative. New customers can't get a true perspective no matter what you put, so just put $100. The materials are the majority of your price &, no matter how bad we wish we could, we can't control those costs. You WILL get the BEST price for what you're getting.
Business highlights
Services we offer
Decks. Porches. Fencing. Storage Buildings. Arbors. Pergolas. Gazebos. Screen Porches & Sun Rooms. Lighting. Playsets.
Amenities
Free Estimates
Yes
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We were very pleased with the final product and recommend them to anyone wishing to have a deck built.
"Wow! Again, such great words from such great people! I didn't get to spend as much time as I'd like actually building on this project, but it is because of so many appointments I had to go on due to how well Angie's List works and the calls I get from its members. But as I've said a hundred times and as these members could certainly tell, John is a talented professional that I feel completely comfortable leaving in charge of any project we do! We also don't normally do any staining or painting. But since we had recently lost the ability to refer our long-time stain guy to our customers, we decided we would take care of the staining on this one so that it would get done before the weather prevented it from being done until spring. Thank you for allowing us to be a part of this project. It really was our pleasure! And thank you for the great review!"
"Well, what can I say? I am humbled and grateful to be able to continue to get to work with such great people! Our customers say what a great job we did, but I am always amazed at what a great job they do putting up with such a project going on at their homes. From having lumber in their driveways to trucks in the street to their dogs not getting to go out as much as they normally do - having patience during such a construction project is admirable! And these members are great people that I'd work for again in a heartbeat! I know I technically don't have to respond to every single review we get. But it takes both contractor and homeowner for a project to go smoothly. And if someone is going to take the time to show appreciation for us, it is only right for me to reciprocate and recognize the great job they did for the sake of this project; and I'm happy to do it because they deserve it! We hope you enjoy the deck and it serves you well for many years to come! Thank you for your kind words about our company."
"We loved being a part of this project and are so glad to have yet another happy customer! I must say, it is great when my customers recognize how wonderful my Foreman, John, is. Like me, he is truly passionate about what we do and I am so blessed to have him. He is so good at what we do that I was able to take my family on a little vacation (which I have never done in the 15 years I've had this business due to putting my customers first) that was stress-free because I knew the job & customer were in good hands. I am normally on the job much more than I was on this one, but I also thank the customer for allowing me (by trusting in me AND John) to take a few days and go renew my vows to my wife & have my kids involved. Once again, we have the best customers there are! And... as I've said before, I have to agree on the rating of a "B" on price. The cost of materials is truly higher than it should be. Hopefully our economy will continue to turn around and these prices will go down."
"Thank you so much! It was our pleasure! We hope you enjoy your new arbor for many years to come!"
"Thanks for the kinds words! We are glad we could be of help and hope you get many more good years out of your decks & walkways. Let us know if you ever need anything. It was our pleasure to get to work with you! You made the business end of the project go very smoothly and we thank you."
"Again, we are blessed to get to work with such great people! This member was a real pleasure and easy to work with. We were even invited back to build one of the most beautiful storage buildings we have ever done! And on the deck project rating of a 'B' on price, I would have to agree. The member requested composite flooring on the deck and that stuff IS very expensive. We do all we can to help with decisions like that by not charging more for labor, even though it is more time-consuming to work with. The high cost is all in the materials, which isn't something we can control. I wish Angie's List had a category of great Homeowners to work for, because this member is top-notch! Plus... the mountainous lake view from the back of the house may just be the best in the state. Very glad we met them! They certainly have an eye for great designs and we'd be happy to work with them again. Thanks for having us out and for the review!"
"WOW! What a great review! You would think Member was someone in our family by all the great things she said, but she is not. We are, however, extremely glad we got to meet her and her husband and very thankful for the chance to work with them. Thank you so much for the very thorough review! It was our pleasure to be a part of your project! -Chris"
Chris came out and did a very thorough exam of the old deck and even took photos of areas of concern. The estimate included a scale drawing of the new deck, something no other contractors I contacted included.
The job went smoothly and the deck is great, very solid and has more of a "Finished" look and feel than I expected. Plus, they repaired the water damage at the house. Chris, John and John's son, whose name I forgot, did a great job and were very friendly and easy to work with. They had to remove two dog houses, chairs and various junk off the deck before they could start tearing it down. I meant to do this before they started but forgot. They didn't seem to mind one bit.
It was a very positive experience and I recommend them completely.
"I have to say that working with Member was a real pleasure. He was very accommodating and understanding when we had issues with the intense Arkansas summer heat that prolonged the length of the job. Member's wonderful dog kept us company and stood in as our mascot for the week. We appreciate all our customers, all of which seem to be real "quality people", but I think I've found a long-term friend in Member and that is just the icing on the cake! Thanks for the great comments Member, but I give YOU an "A"!"
"Thank you! Obviously, our very best asset is our CUSTOMERS! We wouldn't be where we are today without great people like you to work with! Call us if you ever need anything. -Chris"
"Thank you for your kind words about our company. We are happy to know that we accomplished our goal in serving you to your satisfaction and beyond. It was a pleasure working with you. Please let us know if you need us again for any reason. -Chris Peterson Custom Deckworks"
Licensing
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