Velvet Ridge Services, LLC

4.4(
9
)

heating & cooling contractor, handyman service

About us

Velvet Ridge Services LLC is an Arkansas owned and operated HVAC, and refrigeration specialist Company. We also partner with our local Utility companies as a Trade Ally for energy efficiency upgrades for Residential homes. We primarily work on Residential and Light Commercial Equipment. We design and Install Ductless and Ducted Mini split systems but Service and Repair Traditional HVAC Systems. Our service fee no matter the project is $89 but on-site estimates are free. All Brands but We take pride in our customer's--- comfort, safety, and satisfaction. BPI Building Performance Institute Certified Professional.

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.49 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%
Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.5
Write a review
Showing 1-9 of 9 reviews
Billy M.
10/2020
5.0
Service was prompt, efficient, and all aspects were professional and friendly. I am extremely pleased with this company!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ryan J.
10/2019
5.0
All started with my air conditioner not working, he came out quickly resolved the issue and we discussed how much a new system would cost, since mine was showing its age and wasnt a clean install. he shot me a price i thought was rather fair and had them install a new system. they were on time,quick, friendly, and professional. the new install looks good and clean. i would recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kenneth b.
07/2019
5.0
He was busy but still kept in contact to let me know he would be out but later then expected. Was here and reasonable and quick. will hire again if needed
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
KIRK or JULIE K.
11/2018
4.0
fixed our heat pump and rewired what was a mess
Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Jason G.
09/2018
5.0
Very prompt. Very professional and friendly.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
jesse b.
07/2017
1.0
I called the company around 11 am on day 1, they kept saying they would be there at 1,2,3 they arrived at 9 told me i needed a new system for $6400 and left by 10. they call and say we will be there between 8 and 9 on wednesday. they arrive at 5 pm, pull out the old system and are gone by 6. the next day they say they will be there between 8 and 9 to finish. then it is 10. it is currently 1140 and they have not called or shown up. THIS COMPANY HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN.
Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5
Patricia H.
12/2016
5.0
Tim did an excellent job! Got to job early and took great care of everything. Will call again
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vickie W.
12/2016
5.0
Contacted us within 24 hours, arrived on time, very nice and friendly, worked efficiently and quickly. Excellent work, very fair pricing. Definitely will use again--
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

    Contact information

    5168 Highway 367 N, Bradford, AR 72020

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    1452050
    Trade License Expiration
    10/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    heating & cooling contractor,
    handyman service

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Velvet Ridge Services, LLC accepts the following forms of payment: CreditCard
    Yes, Velvet Ridge Services, LLC offers free project estimates.
    No, Velvet Ridge Services, LLC does not offer eco-friendly accreditations.
    No, Velvet Ridge Services, LLC does not offer a senior discount.
    Yes, Velvet Ridge Services, LLC offers emergency services.
    No, Velvet Ridge Services, LLC does not offer warranties.

    Contact information

    5168 Highway 367 N, Bradford, AR 72020

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed