Major Damage

Description of Work: repair water damage in our house

Description of Work: After a stressful, albeit minor, burst pipe + water damage in the kitchen issue, the Major Damage team dried, treated and repaired a water-logged kitchen island.

Description of Work: We found out that we had airborne black mold in our house. MajorDAMAGE took care of the remediation.

Description of Work: Arrived home after work at about 5:30 pm to find my house flooded. My plumber referred me to Major Damage and I called them. They arrived a little after 6:30 and worked until after midnight that first night. They were kind and efficient and so very helpful on a personal level. They Caught my dogs when they got out. Worked all week hard and moved the last of the drying fans out on the following Saturday. I highly recommend this company!

Description of Work: Pulled up carpet, dried, disinfected, replaced pad, stretched and reinstalled carpet.

Description of Work: An upstairs toilet leaked clean water and required replacement. Water ran thru ceiling and across my rental townhouse into kitchen and began leaking from kitchen ceiling into kitchen floor. Upstaris floors, bedroom, downstairs ceilings were all wet. I called this number, having not a clue what was going on or knowing what to do. My renters just called me stating water was leaking from the kitchen ceiling. Tyler made a trip to Fayetteille that afternoon and called me back with a detailed description of what was going on and what would be required for repair. He was very professional, kind and reassuring. He ttexted or emailed all necessary paperwork so the work could be expedited and I did not have to leave my workplace to initiate the project. They got to work immediately bringing in lots of equipment, sealing off areas of the townhouse so my renters could still function as best as possible and shared very openly with me what limitations the renters might have over the course of the next 5ish days (loud fans, hot rooms, plastic dividers etc.) I felt very confident my townhouse was being treated as if it belonged to both Tyler and Bill. Tyler kept me informed every day or so and often multiple times a day if a change occurred. He dealt with my insurance agent and I had near no worries to mess with the entire time. I did not even have to make a trip to Fayetteville to check on the townhouse because he kept me so clearly informed. Lots of things were done (again I'm a bit clueless when it comes to machinery so can't list out intelligently), even a few extras were done to help me out and repair things that really were not the responsibility of this team....but they felt they could help me so they did...for example finding color matches for the ceiling and repairing the holes and ceiling that otherwise would of caused me to have to hire a reconstruction crew to do.

Description of Work: Mold had developed on the water stains in the garage, one in a carpet and one on the ceiling. The Man from 1-800 water damage tested for moisture, than removed the molded sections and replaced the sheet rock, Bill also sealed an area where moisture might have entered from outside the house.

Description of Work: I had a water leak inside a wall that saturated the carpet in adjoining room. Technicians dried the wall and carpeting.

Description of Work: upon calling 1-800-water-damage, Tyler Thompson came out personally and assessed the damage. he called his work crew who brought out dehumidifyers and wind turbines, arranged them in the best places possible, removed water soaked boards under the untility closet to access the wet area, and worked around the plumber who was removing the leaking water heater. They scanned the areas involved with water detection devices and took humidity measurements through out the treatment period until humidity and water levels were back within normal range. They had to lift carpet and remove some wood trim and bore holes in some cabinets to get some hidden water retaining areas to get the dehimidifyer hoses in so the area would dry out properly, but put everything (except the holes) back in good shape. The holes were in places strategically hidden. The carpet was stretched and tacked back down, and cleaned afterwards. They found an unrelated water leak and assessed where it came from so that I could get it fixed as well , because it was contributing to the difficulty of getting the humidity level back to normal under the utility closet.