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Kramer and Company Mechanical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Full Service Plumbing, Heating, and Air Conditioning Contractor serving all of Benton County and Northwest Arkansas. Service, Remodel and Design.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Quality and value from a locally owned and operated company Flexible appointments that fit your schedule Fast service Trained service professionals that you can trust in your home People who will treat your home or business with the respect it deserves Personnel who not only provide you with great service and exceptional value- but who you're glad to have as members of your community. Industry leading customer services 100% satisfaction guarantee

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 56 reviews

Loren W.
01/2018
5.0
plumbing
  + -1 more
Everything went as planned
Description of Work: Needed a "T" put in propane line in the attic to be able to connect a new furnace. Also do 2 rebuilds of outdoor faucets which had tended to leak over time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent customer service at a very reasonable price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob S.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob P.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

k P.
09/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Great response time to our phone call we found on Angie's List. Made same day service call to see why A/C & Heater unit was not working. It was 96 degree in our home. Our units was too old to repair so they replaced both of them. Fast, efficient work, and cleanup afterward. Only issues were no operator manuals on new units and label on A/C unit didn't match paperwork, and no label on Heater at all. But, the company secretary promptly printed out owners manuals from internet and the Kramer's installer told me the Brand Label on the unit was different from paperwork, because that was the only Brand Label "sticker" he had with him that day so he put that one on unit. He assured me I would have no problems if warranty work will be needed in the future. I'm now thinking I should get that in writing. Would be an "A" rating if I had original manuals and if I had no concerns about the stickers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

ross B.
07/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Corrected.water hammer in shower.....cleaned nozzle in hot water tank...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Clara G.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy S.
06/2013
5.0
plumbing
  + -1 more
Robert Grace, the Kramer plumber who came to the house, was clean, neat, personable and professional. He fixed the problem quickly, tidied up and charged a fair price.
Description of Work: Checked our non-working In-Sinkerator dispose-all then cleaned and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Jack B.
06/2013
5.0
plumbing
  + -1 more
They were great, and took care of it immediately .The price was right, and I would recommend them to others. They responded very quickly.
Description of Work: We had a leak in our plumbing underneath the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William D.
06/2013
5.0
plumbing
  + -1 more
They were great, and I can’t say enough good about them. They were very responsive, and came quickly. They figured out the issue, and repaired it for us promptly. I would highly recommend them.
Description of Work: We had a sewer back up in our line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna A.
06/2013
5.0
plumbing
  + -1 more
It turned out wonderful. They were very professional, and they did a good job. I would highly recommend them. They are easy to contact, and they will call you right back. I was very pleased with the work.
Description of Work: They did some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie E.
06/2013
5.0
plumbing
  + -1 more
They were good. We didn’t have any problems, they did it quickly, and at a good price. We were very satisfied with them.
Description of Work: They helped install a new sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee H.
06/2013
5.0
plumbing
  + -1 more
It turned wonderful. I was very pleased with it. I would recommend them to others.
Description of Work: They replaced a toilet, and fixed a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

meggan K.
06/2013
5.0
water heater repair
  + -1 more
It was great. I would use them again in the future.
Description of Work: They worked on my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen B.
06/2013
2.0
plumbing
  + -1 more
I called them to do my kitchen sink and let them know I would be available and set up an appointment. They did not show up for the appointment. I called back and they acted like they didn't know of the appointment and didn't have it on the schedule. He told me he would call me back but by then I had another plumber scheduled. He is not reliable. He does not schedule well.
Description of Work: They corrected a water leak in a toilet. They resealed and put it back in. I had to have flooring replaced then. I wanted them to fix my kitchen sink and called for another appointment with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kramer and Company Mechanical
We sent [removed members name] a $50 money order to amend missing our scheduled appointment. Mike Kramer, the owner of the company took [removed members name] call while working on another job and failed to write down the information. We now have a policy in place to ensure this doesn't happen to anyone else. We apologized to [removed members name] and thank her for her honest review.

Charles H.
06/2013
4.0
plumbing
  + -1 more
They did an excellent job for us. They did good work. The worker had a great personality, and responded to our need. We were very happy with them. I would highly recommend them to anyone.
Description of Work: They did all the plumbing for a craft studio, and the also ran a new hot water, and cold water line for a wet bar and drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jane C.
06/2013
4.0
plumbing
  + -1 more
It turned out really good, and they did a real nice job. I would recommend them to others. They are very reliable,come on time, and keep things clean. Everyone that works for them is really nice.
Description of Work: They installed a new faucet and shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bob M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It turned out very well. I would recommend them to others. It was very pleasant, straight-forward, and very timely.
Description of Work: They put in an upgraded heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wendy L.
06/2013
5.0
plumbing
  + -1 more
They are really good. They are nice, and polite. I really like them. Their prices are very reasonable. I would recommend them to others. They were on time, and they showed up when they said they would be there. They are very prompt, and came within a day.
Description of Work: They did some plumbing work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane J.
06/2013
5.0
plumbing
  + -1 more
They did a good job. I would recommend them to others.
Description of Work: They repaired a faucet on my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane J.
12/2012
5.0
plumbing
  + -1 more
Everything is fine. He did do his work well.
Description of Work: He did some handymen work for me. He fixed our kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wendy L.
12/2012
5.0
plumbing
  + -1 more
There was a leak caused by a faucet. They had to go into the wall since it was a built in. They needed to go to the other side of the tub unit, drill a hole and fix it. It was only one small hole they needed to patch. They did a really good job. Every time I call it is something I need right away. They were able to come within a day or so. I would call them again.
Description of Work: They came out to do plumbing work on our duplex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

jane C.
12/2012
5.0
plumbing
  + -1 more
Their service was excellent. They are very reliable and friendly. They are always on time and they will come even if it is an emergency.
Description of Work: They were fixing a toilet for us and a disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

wendy L.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did a really nice job. They were quick and polite. They did a good job.
Description of Work: They came out to do work on the mechanical unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen B.
12/2012
5.0
plumbing
  + -1 more
He was very nice and would have been happy to come out. He did not actually end up doing of the work for me. He was concerned and ready to do the work.
Description of Work: I had called them when a previous plumber was not showing up.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

12451 HWY 72 W, Bentonville, AR 72715

http://www.kramerandcomechanical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning

FAQ

Kramer and Company Mechanical is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kramer and Company Mechanical accepts the following forms of payment: Check,MasterCard,Visa
Yes, Kramer and Company Mechanical offers free project estimates.
No, Kramer and Company Mechanical does not offer eco-friendly accreditations.
No, Kramer and Company Mechanical does not offer a senior discount.
Yes, Kramer and Company Mechanical offers emergency services.
No, Kramer and Company Mechanical does not offer warranties.
Kramer and Company Mechanical offers the following services: Quality and value from a locally owned and operated company Flexible appointments that fit your schedule Fast service Trained service professionals that you can trust in your home People who will treat your home or business with the respect it deserves Personnel who not only provide you with great service and exceptional value- but who you're glad to have as members of your community. Industry leading customer services 100% satisfaction guarantee
Ask for details.

Contact information

12451 HWY 72 W, Bentonville, AR 72715

http://www.kramerandcomechanical.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM