Abstract Cleaning Services Inc

Abstract Cleaning does an amazing job! The service provider is very friendly, prompt and professional. I have been using their service for about 6 months and have had zero problems. I highly recommend this service!!!!

It's been great to come into the office on Monday to a clean environment and not have to worry about getting our hands dirty ourselves. It always smelled great and if we have any certain areas that need additional attention they have been more than willing to focus on them. We have never had to contact them about a lack of attention to detail. We have been more than satisfied.

This company is very professional, honest, reliable and competitively priced. They are very flexible when I need to cancel a cleaning or have a last minute request. Their staff is well dressed and professional as well. I would refer their company to anyone in need of cleaning service.

I have been using Abstract Cleaning for months, they are very detail oriented and have always done an excellent job! Especially the kitchen stove and the bathroom, it is spotless and shiny after they are done! Unlike other cleaning service, they move things around to clean, so they are pretty thorough! Very hard working, professional and never show up late. They also ask me to check the work after they are done to make sure I'm ok with it. I'm a very picky person, and I'm very satisfied with the level of service.

The first couple of years it went well. Joanna tried her best to get me people that would work with our situation. It was a hard house to clean because we rented to college boys and it was a busy house with people in and out. What was so upsetting is their employee broke our down draft vent. The boys sat at the kitchen table and saw that she got to much water under one of the switches and shorted it out. When I called Joanna to tell her what happened she said she would talk to the employee. The employee denied breaking it. It was her word against my tenants word. Even if she would have given me an apology and taken $20 off my next clean I would have been happy. I was frustrated with her because she totally denied her maid had anything to do with this. She was going on facts based on hearsay and so was I. We had a pretty good relationship up until then and she just decided not to send her people there anymore. No contact with me telling me they quit, NOTHING! The damage her employee created cost $600 just to repair. I will need to buy a new down draft! Just the way Joanna handled the whole situation was frustrating and unprofessional. I was very surprised she acted in that manner. Plus the first group of ladies they send us never did that great of a job. The second set of girls were good and I was upset the relationship ended because it was a tought situation to have to clean after a house full of college people! I would highly not recommend using this company. The owner's did not want to take any responsibility for the damage that occurred!!! At the end Joanne bascially called my tenants a liar. Saying that she has a 14 year old boy and when he goes into to much detail she finds he is lying. That it sounds to her like the boys that rented house is going into to much detail and I should question if it is the truth. These are 21 and 22 year old adults? Her reasoning was absurd!!! Much less never showing up the next week without communication was totally unprofessional!!!

It turns out that I live well out of her service area, but she was very kind and responsive when I called to try and schedule the work.

Abstract Cleaning is a family owned business and I love that! They are real people who actually care about their customers and will do whatever they can to please them. The workers are friendly and professional and work hard to get the job done. I love all the specials they advertise as well!

It was painless. The lady came in and got everything cleaned we had on our list in the time frame we paid for. Felt very trustworthy. We literally gave her our garage code and she got started before we were even home. Love this company and will use them again!!

This is the second time I have used Abstract and they have been awesome both times! Always on time, professional, polite, thorough, and trustworthy. They did an excellent job cleaning and it's always a pleasure doing buisness with them. I will continue to only use Abstract Cleaning! I highly recommend them!!!

On the plus side, the cleaner was very nice and quite agreeable to corrections. The manager was willing to make things right. Definitely not a deep cleaning job. After the walkthrough, some missed items identified were corrected. At that point it was an average cleaning job but I feel that $90 is still too much. When she said she was done we did a walkthrough. These items were missed which she cheerfully corrected. Vacuumed the laundry room Cleaned kitchen sink Polished bathroom fixtures in all bathrooms Swept and mopped some missed places Later I noticed other items that were missed. Dusting was incomplete Tub is not as clean as it should be - still felt gritty Ashtray not dumped and cleaned Glass tabletops in sunroom were not cleaned Shower doors were not cleaned Other things I thought would be included were not, so I suppose my expectations were too high. (Baseboards, door jams, switch plate covers, etc.) Again, the manager was quite willing to make things right by sending someone back out. Since the first person was supposed to be their best, I declined the offer.

Not well. They never came on time or the same day. Even though we had agreed to a specific day. Different people each time. Some workers could not speck english or vey little. They would say they understood my instructions , then they would do what they wanted. Which was always the lazy way. For 103.08 I felt that was extremely high, as the workers did not do a good job! In the end I had to fire them. As their business grew I felt they only wanted office cleaning jobs. So they blew me off!!!

My cleaner was awesome and did a fantastic job. Not easy due to house being vacant for 10 months. She wiped ledges and base boards all around house, cleaned both bath rooms, swept, mopped. Carpets had been professionally cleaned so that was voided. Only negative thing I can say is my cleaner was to have a helper who was a no show and Abstract could of notified me but not sure if they knew or if my service cleaner had to share that with them.

Fantastic!! Joanna was absolutely a treasure to work with. She was always quick to return phone calls and great to stay in touch. She was friendly and helpful and really went the extra mile to meet our needs. We were very last minute in making arrangements, and her schedule was booked, yet she contacted one of her crew who was scheduled off and leaving town for the weekend and made arrangements for her to go and do our "last minute" job prior to leaving! Couldn't ask for anyone to be more accommodating! Thank you, Joanna and company, for EXCELLENT service!!

Kyle and Joanna, the owners, are wonderful people. Michelle is efficient and very kind. They are people of their word. She shows up on time. She is detailed and always does what is asked of her. They are flexible.

The two ladies showed up on time, but their work was vastly different. One gal was great...very efficient and great at cleaning everything. She also knew when to pull the plug on the other gal, who was a trainwreck. I'm not sure what she was doing in the master bath because she spent about 2 hours in there and it was not any cleaner than when she first arrived. After a period of time, the one gal just sent her home and finished the rest of the house by herself. Which is fine, but it inconvenienced me because now they were there for twice as much time because I was down a girl. Disappointed and unless I was guaranteed to have specific ladies show up, I would not use again.

The owner of the business showed up to start the cleaning and someone else was to come and relieve her. Discussed with the owner that my daughter was 8 months pregnant and needed a deep clean on her house. Which would include all basic cleaning and baseboards, blinds and ceiling fans, wash the master bedroom sheets and re-make the bed. I was charged for over 6 hours of cleaning. The showers in both bathrooms were not clean, the glass doors in the master bath were not even touched. The sinks in the master bath were not cleaned, there was urine on the toilets, blinds above the sink were not touched. If they needed to take longer to finish the job, then they should have done so. I personally have a 4,600 sq ft home that I have had deep cleaned and it took the company I used(they are no longer around) only 8 hours to complete. Abstract has never contacted me about my satisfaction of their work, only to send me the bill.

Actually, I'm not really impressed with their service. In fact, we're giving them one more chance before we decide if we change services. She did a hard time keeping you stable in two weeks so we've been skipped more than they've shown up. She just doesn't have a big enough staff. She's nice and I think she tries but she just doesn't have the staff. She's very professional.

They're definitely professional. They responded quickly when I called them the first time. They have been consistenly here when they said they would be. The price is competitive.

They were very prompt about returning my call. They were able to get me in on short notice, which I was very grateful for. We decided on a hourly rate. The housekeeper showed up early and wasted no time getting started. She took a little longer then I expected but did a fantastic job and was very thorough. Her attention to detail was outstanding. She could only stay for 6 hours which was in part my fault, due to my telling them I wanted them to stop at 6 hours. However the house was not finished. I called the office and she got someone out to finish the job the following morning on a Sunday. Overall i was very impressed and am actually trying to get a hold of them right now to come clean again. They are a little more expensive then everyone else. However, I will gladly pay a little more for exceptional service.

They come every two weeks. They're very thorough and did a great job. They're reliable and they're always there when they say they're going to be there.

I contacted Abstract Cleaning on Friday and left a message. Joanna returned my call within a few hours andwas able to give me a quote over the phone. I requested someone to clean the following day and she was able to accomidate the short notice. When Lucy arrived, she was full of smiles and ready to work. I pointed out what exactly needed to be done in my home and she got straight to work. I had a time limit of 3 hours and she was able to get everything done that I asked her do and a few extra things. I will definitely call Abstract Cleaners in the future.

If you cant say anything good, don't say anything at all.

Very satisfied with performance; service worker was prompt, professional and efficient.

Cleaning went well. We are a family of 6. Two humans and 4 pets. It's hard to clean up all the animal hair, but they tried their best! I gave a B on price and quality based off a comparison of another cleaning service we used one time when we lived in Fayetteville, AR.

Very attentive and I've now put them on a regular cleaning schedule. Have cleaned several times for me and I am very pleased.