About us
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.52 Reviews
Showing 1-2 of 2 reviews
Terri W.
08/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: They replaced the outside unit of our HVAC system. It did not go well. The unit they brought out was not the unit we agreed(BTU's)to. My significant other noticed this and brought it to their attention and made them deliver the agreed to unit. They are not the best at answering their phone or returning messages especially during their busy season. The unit itself is still working well and I think if we need service, we will call someone else.
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| quality | |
| value | |
| professionalism | |
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$5
carroll J.
06/2014
heating & air conditioning/hvac
+ -1 moreThe summer of 2012 was unusually hot even for Arkansas. Our central air went out in June and we picked TSI as pretty much a blind grab from the Yellow Pages. The technician, Scott, was at our house for days, tracing the system inside out to diagnose systems illness. He came back the third day with Jimmy the owner who determined that we needed a new compressor. Thankfully the part was under warranty and we would only have to pay for labor. Three compressors later at the end of the summer, they finally determined that the initial installation (done by a shade tree tech to save money) had been done improperly and the wiring was blowing one compressor after another. They rewired the system and we had cold air by fall... yea! Yes we had one long hot summer but these guys stayed on the job until the situation was resolved. They never charged us one penny for parts or labor. They get an A+ on this report card.
Description of Work: TSI fixed our broken central AC.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Contact information
#3 Industrial Park Circle, Benton, AR 72015
tsiarkansas.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
TSI, Inc. is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
TSI, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, TSI, Inc. offers free project estimates.
No, TSI, Inc. does not offer eco-friendly accreditations.
No, TSI, Inc. does not offer a senior discount.
Yes, TSI, Inc. offers emergency services.
Yes, TSI, Inc. offers warranties.
TSI, Inc. offers the following services: Free estimates. residential and commercial installation and repair.
Contact information
#3 Industrial Park Circle, Benton, AR 72015
tsiarkansas.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
Closed