JC Plumbing Services

Description of Work: Our gas water heater

Description of Work: .

Description of Work: Terrible Experience. These guys have been out to my hours 2x in the last 6 weeks to unplug a line to the septic tank. So far it has cost me over a $1000 dollars and they still have not resolved the issue. Last time they did not have the right tools to fix it and charged me a second time to have the guy come out with the right tools to clear the line. They have not showed up when they said they would. They were supposed to estimate fixing the issue and instead they recommended i fix it myself to save some money. They dug up the access to my septic tank to clear the blockage and left the septic tank open. I guess they expect me to bolt the access down and cover it back up myself. These guys are unbelievable. If you have other options i recommend you don't use these guys.

Description of Work: Excellent customer service! Had an appointment the next day, the plumber was friendly, knowledgeable, and honest. He let me know which work did and did not need to be done. The work was performed quickly, at a good price, and all items were fixed. Highly recommended.

Description of Work: Call to fix a toilet

Description of Work: Repaired leaking Toilet tank

Description of Work: He put new parts (that I had bought into tank of toilet). He also put new screw in one side of tank.

Description of Work: Diagnosed leaky shower control ( $150 diagn, fee).Installed pressure reducer valve ($375). Discovered that the Delta faucet part was defective. Called Delta for another one to be sent b/c Home Depot did not have replacement

Description of Work: We had a big pipe leak when the water was turned on at our new residence they fixed.

Description of Work: Leak from air-conditioner resolved.

Description of Work: WARNING! This is a total SCAM operation! Here's how it works: they have a top listing on GOOGLE SEARCH so that their name pops up first when you search Google for Plumbers in N.W. Arkansas. When you call, their phone operator gives a real slick sales pitch about how fast and affordable they are, and then asks about the problem and reason for call. I described in detail my two, quite minor, plumbing issues. The operator said that it sounded fast and simple, but that they have a "house call fee" of $99 to be paid before they show up... but that it's applied against the billing costs. In my case, if the work was less than $99, then they would refund the difference to my credit card. So the guy shows up, looking more like a slickly dressed car salesman than a "get your hands dirty" plumber. Ironically, his name was "Rich." He looks at my projects: 1). replace the kitchen spigots with a new set that I bought from Lowes, and place a toilet stool back into proper position after some tile work was completed. So "Rich" looks around under the sink (?!) and studies the toilet placement, and says that he needs to go to the van and calculate the costs. He comes back in 15 minutes with a bid of $275 to place the toilet back, and $590 to put on the new spigot fixtures in the kitchen. There's no parts involved, just 'labor." Needless to say, we declinded to accept these quotes, but where's my $99 bucks? I'll tell you where: they never planned on doing any plumbing work! They are in the business of taking $99 per housecall for outrageous bids that they know will be rejected! BE WARNED! I'm contacting the State consumer protection and fraud authorities. They should NOT be allowed to steal $99 at a time from people looking for a plumbing quote!!

Description of Work: We only needed to have a toilet valve replaced. That's what the service call was for.

Description of Work: The house I'm living in is a rental. When I turned on the water in the tub the fixture broke and water was spewing everywhere. I couldn't find any valves anywhere to turn off the water. We ended up shutting of the water in my home.

Description of Work: JC Plumbing came out and did an estimate. It was an emergency. They shut my water off. They did an estimate on fixing my tub. They estimated the costs to repair at $750. This was with my church discount. You can imagine how much they charge others. They charged $120 for them to come out and look at it. It included them looking at it, taking some parts away, to go look into some parts, and shut my water off.

Description of Work: Rip off artists. They were supposed to fix the water pressure in the upstairs bathrooms and didn't. They should not have Jesus in their ad. Don't hire these clowns.

Description of Work: The water in my shower had stopped coming out of the shower head. The plumber made a hole in the dry wall behind the shower pipes and removed the mixing valve that controlled where hot and cold came together. drilled another hole through my marble shower wall and put in a new shower fixture.

Description of Work: My water heater stopped working. I called JC Plumbing for an estimate. The guy came here and said it needed a thermocoupler which was not under warranty. The estimate to repair it was $800. He recommended replacing the water heater and said the cost would be $1200. I called another plumber. He checked and the thermocoupler was under warranty. The parts were sent (fedex or ups) at no charge. The plumber that completed the work charged me $50 labor. I told the JC Plumbing guy about this and he said it would probably not fix the problem and that the plumber I hired was probably not experienced. He was going to charge me $800 to replace a part the can be purchased at a plumbing supply for about $10 and took about 30 minutes to install. The water heater has been working well for over a year now. I first met him when Lowes sent him to install a dishwasher I purchased there. He did a good job installing the dishwasher, but did try to talk me into additional plumbing services that I did not need.

Description of Work: Well first I should say that although this is my first review we have used JC plumbing twice. We have rental property and the first time we used them we felt their price was very fair as well as they were prompt and the serviceman was really a nice guy. SO when we had a small leak in our kitchen garbage disposal I didn't think twice about calling JC Plumbing. I made the appointement for my renters and they were scheduled between 2-4. Turns out they couldnt make it until 8-10 pm so my renters rescheduled. When they called to tell me they were on their way I asked that they please call and let me know what was wrong before and the price. He did, he said that the repair to our garbage disposal would be almost $600 (you can buy a new one for $300). My husband told him after a long conversation to not fix it just disconnect it . It wasn't worth it to pay almost $600 for something thats more a convenience. So we were surprised when he said it would be $225.00. The fee to have them come out is $90.00 and it goes toward the cost of the repair. We were very surprised with the amount. We shouldn't have paid until we spoke with the manager but we did pay that evening. The next day we called the office manager after some researching the office manager told us that he (the service guy) logged 2.5 hours at our house and that the office manger said the service guy logged that the disposal had been fixed. Well our renters were home the entire time and when we asked how long he was there, he said he spent about 25 minutes inside and about 45 minutes on his phone in the driveway. I'm not paying him to sit on his phone outside but either way you slice it it doesn't come out to 2.5 hours. Not to mention that the disposal was disconnected wasn't fixed at all. After a few more calls the manager said he was sorry but there was nothing else we could do and this was the charge. My husband and I always pay our bills and this is the very first review I have ever written but we were extremely disappointed. We are happy to pay for time and services but this is really an issue of principle. We were charged for 2.5 hours of labor and the serviceman worked inside my renters home for 25 minutes even after knowing that the office manager did nothing to reimburse for the time.