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Congo Fireplace and Patio

Fireplaces, Appliance Repair


Services we offer

ALLADIN LAMPS, ANTIQUED COOK STOVES, BBQ'S AND SMOKERS, CAST IRON COOKWARE, ELECTRIC STOVES AND FIREPLACES, FIREPLACE LOGS, GAS BURNING PRODUCTS, OUTDOOR COOKERS, PATIO FURNITURE, AND PELLET AND WOOD BURNING PRODUCTS.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
4.5
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Showing 1-3 of 3 reviews

Katharine A.
09/2015
5.0
fireplaces
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Greta G.
01/2015
5.0
fireplaces
  + -1 more
They came in and installed the logs and everything. It was a good job. They told me how to clean the logs in the fall and how to do everything, and that they would come back and do the service for us if needed. They were very prompt. We called, made an appointment, and the man said they would have to come out and take a look, and set up a time. They were here at that time. Then when they gave me a date saying that they would come back and finish the job, they were here. They were punctual. They were right on the money. There wasn't any overflow, there weren't any extra costs. Everything was fine. I will probably have them out to service the fireplace and things like that.
Description of Work: We used Congo Fireplace to have our regular fireplace converted to a gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

SANDRA G.
07/2006
2.0
appliance repair
  + -1 more
I was not impressed with them at all. First, they ordered the wrong parts, and they also haven't been good about returning my calls. I wouldn't continue to use them, but no one else sells or services this kind of stove. Their customer service has been just terrible. Then they had the nerve to try and collect money for the parts, and they haven't got my stove fixed yet.
Description of Work: They did a repair on my gas stove. They had to repair the pilot light and 2 burners.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$250

    Contact information

    19650 INTERSTATE 30, Benton, AR 72015

    http://www.congofp.com/

    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    8:00 AM - 6:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Appliance Repair

    FAQ

    Congo Fireplace and Patio is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 6:00 AM

    Tuesday: 8:00 AM - 6:00 AM

    Wednesday: 8:00 AM - 6:00 AM

    Thursday: 8:00 AM - 6:00 AM

    Friday: 8:00 AM - 6:00 AM

    Saturday: 8:00 AM - 6:00 AM

    Congo Fireplace and Patio accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Congo Fireplace and Patio does not offer free project estimates.
    No, Congo Fireplace and Patio does not offer eco-friendly accreditations.
    No, Congo Fireplace and Patio does not offer a senior discount.
    No, Congo Fireplace and Patio does not offer emergency services.
    No, Congo Fireplace and Patio does not offer warranties.
    Congo Fireplace and Patio offers the following services: ALLADIN LAMPS, ANTIQUED COOK STOVES, BBQ'S AND SMOKERS, CAST IRON COOKWARE, ELECTRIC STOVES AND FIREPLACES, FIREPLACE LOGS, GAS BURNING PRODUCTS, OUTDOOR COOKERS, PATIO FURNITURE, AND PELLET AND WOOD BURNING PRODUCTS.

    Contact information

    19650 INTERSTATE 30, Benton, AR 72015

    http://www.congofp.com/

    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    8:00 AM - 6:00 AM