About us
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.934 Reviews
Showing 1-25 of 34 reviews
Ray M.
12/2020
chimney sweep
+ -1 morecalled twice before appointments and CANCELED
Description of Work: clean flue
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$284
Haakon N.
09/2020
chimney caps, chimney repair
+ 0 moreMark helped troubleshoot a problem that other people couldn't figure out. We needed a new liner in the chimney and the brick was becoming warped with residue on it in the attic, and he was able to peek in and see that the liner had collapsed. It involved the water heater and boiler, so he wasn't able to do it, and he pointed me to companies that could do the work. He was timely, down to earth, professional, and overall really helpful. Even though I didn't hire him I was compelled to write this review because he was so good and helpful.
Description of Work: Replacing the chimney liner and rebuilding brickwork in attic.
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Yes, I recommend this pro
Dave O.
07/2019
masonry, chimney caps, chimney repair
+ 1 moreMark and his crew were always on time, professional, and kind. The job went exactly as he predicted and they were nice enough to work around most of our garden plants.
Description of Work: We needed our chimney rebuilt due to wear and leakage.
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Yes, I recommend this pro
Laurie W.
10/2018
masonry
+ -1 moreVery pleased with the repair work on our retaining wall. Professional, punctual, and reasonably priced.
Description of Work: Repair retaining wall
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Yes, I recommend this pro
Rebecca G.
08/2018
masonry, chimney repair
+ 0 moreWe had a tight deadline with the furnace installation, so I called several masons hoping to schedule work the next week. Several warned us that we would never be able to get anyone within two months, but Mark had an opening. He was professional and supremely competent — he had the scaffolding in place and the chimney built in two days.. We learned a new vocabulary word — “corbel” — and the new brick matches the old perfectly. We were especially happy that Mark worked with the furnace installers to line the chimney after the rebuild, saving us a lot of grief (the furnace company thought the chimney was too high to reach without a cherrypicker). Bravo on all counts.
Description of Work: Our 116-year-old chimney needed to be rebuilt so a new furnace flue could be installed.
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Yes, I recommend this pro
$2,500
Response from Marks Chimney Service Custom masonry
Patricia C.
07/2018
masonry, chimney caps, chimney repair
+ 1 moreWhen Mark wasn't able to do the work due to rain, he came on Saturday (the next day) to complete the work. He communicated with me to let me know what was happening and when. I appreciated his professionalism, quality and responsiveness. Thanks Mark!
Description of Work: Mark replaced a chimney cap, and sealed the crown and did some mortar work.
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Yes, I recommend this pro
$750
Bill B.
12/2017
chimney sweep
+ -1 moreThey called in advance to let us know they finished the previous job early and could arrive early. Very professional and and priced right. Will Use them again.
Description of Work: We had the chimney cleaned for the first time.
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Yes, I recommend this pro
Chatterton J.
09/2017
chimney caps, chimney repair
+ 0 moreMark's Chimney did an outstanding job for us. After purchasing our house 3 years ago, it became clear that the previous homeowner had not spent a dime on maintaining the chimney. In addition, there had been a hack-job repair that only hastened its deterioration. Mark's proposal was a complete rebuild of the chimney from the roof line up. Before hiring Mark, I also had quotes from 3 other well-reviewed Angie's List providers. I felt like Mark's proposal was the best value for the amount of work. As with any home improvement project, it is always worse once you start to open things up, and this was no different. Due to never being cleaned, there had been a chimney fire, resulting in a cracked flue tile. If I had been extensively using the chimney, I could have been risking my family's health due to the exhaust gasses potentially leaking back into my attic. Mark showed me the cracked flue tile and presented me with options. Ultimately I chose to go with the stainless steel liner that would last a lifetime and still let me burn wood (as opposed to a gas insert). During the course of the project, Mark and his crew kept me well-informed of the progress. I could tell by watching them work that they took great pride in their work. One of the things that I appreciated was that they were able to explain all of the repairs they were making and why they were necessary. It was obvious that they knew exactly what they were doing and weren't just some run-of-the-mill contractors with a bag of mortar and a chisel. The finished product looks great and I know that it will last for decades. My family is very excited about being able to use our chimney this coming winter.
Description of Work: We hired Mark's Chimney to rebuild our decrepit 50-year old chimney.
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Yes, I recommend this pro
Leah B.
08/2017
masonry, chimney repair
+ 0 moreReally well, Mark was very professional and friendly. His bid was 1/3 of the price we had previously been quoted. He found an opening in his schedule and it was fixed quickly and completely within a week.
Description of Work: Masonry and tuck pointing needed to be fixed on 2 chimneys that were crumbling.
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Yes, I recommend this pro
$1,150
DAVID H S.
07/2017
chimney sweep
+ -1 moreTask completed on time as requested.
Description of Work: Chimney rebuild and repair. Mark was very professional, on time and complete project to my satisfaction. Thank you Mark.
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Yes, I recommend this pro
$2,600
Michelle F.
04/2017
chimney sweep
+ -1 moreVery thorough and honest
Description of Work: Chimney of two fireplaces cleaned and inspected
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Yes, I recommend this pro
Theresa M.
12/2016
chimney sweep, chimney caps, chimney repair
+ 1 moreHe did his inspection and told us the chimney looked good and didn't even need to be cleaned. We do however, have some repairs, on the chimney cap, that will need to be made. He was very polite and not pushy at all.
Description of Work: Insepct and clean chimney
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Yes, I recommend this pro
Julie S.
09/2016
masonry, chimney caps, chimney repair
+ 1 moreIt went very well. Mark took the time to explain to me what the situation was and what my options were for repairs. Other contractors were just going to put a bandage on an old tipsy chimney. Mark's Chimney Service did what they said they would do and they maintained their schedule. Honestly when I got the bid for the scope of work I thought it may be high. But after seeing what the crew did for the whole week, the long hours they worked, great clean up and how well it turned out, I thought I got a fabulous price and value. My new brick chimney work is beautiful and structurally sound now! I'm good for the next 150 years!
Description of Work: I have a house that is 150 years old. The large brick fireplace needed extensive work outside above the roof and tuckpointing below that. Mark and crew removed all of the bricks above the roof line and replaced them with matching bricks and it looks and works great. They also had to do some tuck pointing and repair the cement cap on a smaller brick chimney.
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Yes, I recommend this pro
$5,815
Julie S.
09/2016
masonry, chimney caps, chimney repair
+ 1 moreI was very impressed. They were professional, on time, communicated well from estimate to finish and very detail orientated even through the final clean up. They did a great job matching the old bricks. They were safety orientated with the scaffolding. They really wanted to do a great job and they did it. I now have a beautiful chimney that is solid and I feel it will last another 150 years. I enthusiastically will refer people to Mark's Chimney Service!
Description of Work: I have a chimney that is 150 years old. Mark and his guys replaced the top 37 courses of bricks, some tuck pointing, flashing and a new cap. The second chimney needed tuck pointing.
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Yes, I recommend this pro
$5,800
Response from Marks Chimney Service Custom masonry
Julie S.
09/2016
masonry, chimney caps, chimney repair
+ 1 moreMark and the crew were great! They found matching brick and it was delivered before the work was scheduled. They worked safely off of a scaffold, diligently and did great work. The new chimney is beautiful. The tuck pointing on the second chimney went well. They did a great job on cleanup and charged the price that was quoted. I was very pleased with the whole experience.
Description of Work: The brick chimney above the roof was 100 years old and needed to be replaced. The other chimney on my 150 year old house, needed tuck pointing.
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Yes, I recommend this pro
$5,000
Terry H.
05/2016
masonry, chimney caps, chimney repair
+ 1 moreMark arrived on time and got right to work. Chimney needed new cap and 5 courses of brick needed to be replaced. Very thorough in his work. Replaced brick added a new cap and tuck pointed needed joints. Cleaned up area when finished. Very professional & very friendly individual. I would recommend Mark's to anyone needing any masonry work. Job well done. Thank you.
Description of Work: Cap on chimney was cracked & many brick needed to be replaced. Mark did an excellent.
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Yes, I recommend this pro
$650
Response from Marks Chimney Service Custom masonry
Terry H.
05/2016
chimney repair
+ -1 moreMark arrived on time and got right to work. Chimney needed new cap and 5 courses of brick needed to be replaced. Very thorough in his work. Replaced brick added a new cap and tuck pointed needed joints. Cleaned up area when finished. Very professional & very friendly individual. I would recommend Mark's to anyone needing any masonry work. Job well done. Thank you.
Description of Work: Cap on chimney was cracked & many brick needed to be replaced. Mark did an excellent.
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Yes, I recommend this pro
$650
Duane H.
04/2015
chimney sweep
+ -1 moreThey did a fantastic job. They were very professional, and I will definitely call them back again.
Description of Work: They came out to sweep our two chimneys.
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Yes, I recommend this pro
$200
Response from Marks Chimney Service Custom masonry
Barbara A.
11/2014
chimney repair
+ -1 moreHis communication was good and I felt confident with his analysis and work.
Description of Work: They completed an analysis and then completed a replacement of the whole flue for safety. We are now able to use the chimney. One person completed the work in a day.
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Yes, I recommend this pro
$1,200
Russ K.
06/2014
chimney repair, chimney sweep
+ 0 moreHe was very professional. He did a very good job.
Description of Work: We used him last November of 2013. It was for a chimney cleaning and inspection.
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Yes, I recommend this pro
$100
Nimra S.
11/2013
chimney repair, chimney sweep
+ 0 moreMark tried twice to come and clean our chimney within the first few days of my call to him but it was raining so we had to schedule about 10 days out. He arrived on time and went right to work inspecting and cleaning our chimney. After cleaning the chimney, he spent about 45 minutes trying to repair a broken damper connection and did not charge us for it. We asked what we could do regarding the damper and he gave us a price for a more efficient damper. He said we could call him in the spring or whenever we were ready to get our chimney checked out and he'd let us know if it needed cleaning. No charge unless he cleans it. There was no mess and he did a great job. We were very pleased and will call him again.
Description of Work: Cleaned chimney and inspected. Tried to repair broken damper knob connection.
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Yes, I recommend this pro
$100
Whitney H.
11/2013
chimney repair, chimney sweep
+ 0 moreWent well. Called and he came really quickly. He inspects the chimney before charging you for anything. Will definitely use him in the future.
Description of Work: Did inspection and chimney sweep
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Yes, I recommend this pro
$100
mary W.
03/2013
chimney repair, chimney sweep
+ 0 moreHe came out the same day I called, was quick and efficient, showed up early, was inside for just a minute, listened to me when I described the issue we were having and was extremely pleasant to deal with, I'd definitely use this company again.
Description of Work: Cleaned the Chimney and gave a verbal report on the state of the chimney
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Yes, I recommend this pro
$100
Jean H.
11/2012
chimney sweep
+ -1 moreMy complete story is above.
Description of Work: This is the second year I contacted Mark to clean my chimney. I have a Buck stove insert and get the chimney cleaned every year because of the creosote buildup due to the previous two companies that didn't know what they were doing. The last company told me my liner wasn't inserted into the stove and it was a fire hazard and needed to be fixed before I used my stove. They put an offset cap/pipe in at a cost of $400 and the installer told me after he had replaced the material he didn't know why they had told me that because it wasn't true and the liner was riveted to the stove. When I contacted the owner he informed me that I knew how much it cost before they replaced it and I was fine with it. Apparently the fire hazard scare tactic was not revelant. thanks Hiwasse Fireplace and stoves. Anyway, the offset pipe did not work very well, the fire wouldn't draft correctly and I was constantly having the open the door, fan the fire, put paper in the restart it, etc. After my dealings with that company I searched for a new chimney sweep and called Top Chimney.Mark came out last year and cleaned my chimney and tried to figure out why it wouldn't draft and told me there was no reason for the offset pipe. He spent quite a little time on it and just shook his head when i explained my previous encounters with chimney sweeps. This year when I called Mark and he came out and cleaned the chimney he said he could put a new cap/pipe in for $60 and it would help the draft problem so I told him to go ahead. He ordered the material, made a second trip out, replaced the cap/collar and moved the stove back inside the firebox directly under the pipe. I have built two fires since he did this and it took me ten minutes to get a fire started both times, fire burned without having to go fan the flames or leave the door open for oxygen, insert works better than it ever did the previous four years. Mark even called me today to check and see how it was working and he is the only one that has ever done that. That is the sign of a quality craftsman.
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Yes, I recommend this pro
$160
Russ K.
11/2012
chimney sweep
+ -1 moreMark did a fantastic job, was very professional, courteous, and kind. He did the chimney sweep and alerted us to some potentially dangerous issues the last service pricier did not catch. I was very appreciative of his expertise, thorough work, and report of everything done.
Description of Work: Chimney sweep, inspection, and full report
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Yes, I recommend this pro
$120
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Contact information
21 Sunart Ln, Bella Vista, AR 72715
http://markschimney.simdif.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry
FAQ
Marks Chimney Service Custom masonry is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Marks Chimney Service Custom masonry accepts the following forms of payment: Check,Visa
Yes, Marks Chimney Service Custom masonry offers free project estimates.
No, Marks Chimney Service Custom masonry does not offer eco-friendly accreditations.
No, Marks Chimney Service Custom masonry does not offer a senior discount.
Yes, Marks Chimney Service Custom masonry offers emergency services.
Yes, Marks Chimney Service Custom masonry offers warranties.
Marks Chimney Service Custom masonry offers the following services: Free estimates, Cleanings, Dryer vent cleanings, Inspections/video inspections, Masonry, Repairs, Rebuilds, Tuck Pointing, Animal removal, caps and more. Guaranteed no mess.
Call and ask for more details!
Contact information
21 Sunart Ln, Bella Vista, AR 72715
http://markschimney.simdif.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PM