A Advanced Chimney Services

The chimney cleaning service provided by A Advanced Chimney Service was professional. The employee who came out to access the chimney review everything with me that needed to be done to bring fireplace up to code. He provided photos of before and after the job was completed for my approval.

Very happy with the results so far. They found issues that 2 other contractors overlooked! I greatly appreciate the communication, workmanship, and professionalism of the ownership and crew. Thank you!

Good service every thing find could not except any better will use them again

Excellent job. Team was professional, courteous and great troubleshooting the problem. Fixed our fireplace problem. I highly recommend them.

Sean and Avery were great professional workers. They came on time and inspected the repairs thoroughly. The were able to repair the flashing on the spot and helped me reduce major cost from other quotes. Thank you for your service!

Very good the two young men can and was very professional, they explained everything they needed to do. I am very pleased with my new fireplace, they even cleaned the chimney extra.

They are saving us from a tragedy by showing us that the crew we hired and trusted last year used the wrong kind of stove pipe, cap, and didn’t set the pipe/cap combination high enough above the roof. It’s a miracle we haven’t had a terrible house fire and had significant damage or lost the whole house ! Whenever we can afford to have the right parts installed, we will gladly hire A Advanced Chimney Services for regular maintenance.

Wow! Thank you Mark and Denise! Our chimney was very dirty and smelled like we were about to have a house fire. They were very careful and took extra measures to keep the surrounding area clean. They explained to me how they were cleaning the chimney and the different tools they used. I was fascinated and curious. Denise and Mark were easy to talk to and I was very comfortable having them in our home. We are extremely happy with this company and feel they are worth every penny!

I was not happy with the company. I wanted my chimney clean, with the thought of actually using the fireplace this winter. So I went online and asked for chimney sweeps, and Angie’s list came up and I applied for chimney sweeps and three people immediately called me. There were four people, I believe in all. I called all of them and I talk to them and because of the good recommendations I read i decided to go with an A Advance chimney sweeps. I was impressed that the owner was a woman and I was impressed to patronize her. Actually, her price was about $150 more than the other group. But I accepted her offered at a price of $350 to clean the chimney and for inspection. The inspection would be free. This is the first time in my life I have ever had a chimney sweep come and check my chimney. So I had absolutely no idea what I was getting into. This was really foreign for me. They were prompt in coming And the whole time she was talking and talking about the weather that because we were having so much rain( we had been having rain for three weeks straight) she went on about the the dangers of so much water coming in and the possibility of black mold and rot and shingles falling off and 1 million other things that could go wrong that it was imperative that we get that chimney Inspected and cleaned and see what is going on. She told me that they would be taking pictures of the inside of the chimney and the outside of the chimney. That way they could have a good understanding of what was going on inside. (Never ever received the pictures) And she stress the fact since I had never had my chimney cleaned in the 20 years that I lived here that probably there would be all kinds of things that would have gone wrong in that 20 years. so they cleaned the chimney which was extremely quick and then she mentioned that the grate I had to hold the logs was wrong and that it could cause a fire in my chimney because of the way it was positioned. So she mentioned she happen to have one in the car and it cost $95. Do I want it? I said yes and it was put in before I turned around! Next, she said that the damper was rusted that it was OK for now, but she said if I didn’t get it fixed, it would cost me thousands of dollars in the future. That the rain pan did not fit and had no collar on and what was happening because there was no collar on the rain pan. The water was seeping in between the chimney and in the wood. Which could cause black rot and all kinds of exterior problems. Because of the rain that we had she went on about the horrors of not fixing that chimney the horrors she had experienced and could happen! Well, I knew I was going to pay $325.00 and also I got snagged into buying a grate for $95. she said it was imperative that I got a new rain pan and the collar put on . so she immediately called her friend. She said I have a good friend who can make one up for me and probably have it by Friday which was two days later. So she got on the phone and she told the guy what she needed and she ordered it and she said it’s all set.! We got that going for you and then we sat down and she went over the bill and it came out to $2715! I said $2715? I wasn’t expecting such a bill! But she went on a long explanation about the horrors and the terrors that could happen to my house. If I didn’t get that replaced pronto with the rain and downpours, I was terrified ! and so I thought for sure this is something that I had to have done,! but she had already gone ahead and ordered this metal pan and collar to be made! But she went ahead and she made all these plans before she explained to me how much it was going to cost. When we sat down and she gave me the final bill, it was startling to say the least, but she went on enumerating, the problems I would face if she didn’t get this done for me immediately! and the problems that I was going to have that I felt like if I didn’t do it, my house was going to burn down. So I paid her a check for the whole business! After she left and I sat and thought about the fact that all of a sudden I’m paying $2715 for something that I wasn’t quite sure about. I sort of felt like I had been given the fast shuffle! I called a friend of mine who said that was pretty outrageous and that I should stop the check. But I thought I would be nice and I called Denise and I said look that’s more than I can afford at this time and I need to cancel the check. I’d pay for the grate and the inspection but the rain pan and collar I would need to think about it. But then she went into hysterics and on a tirade about the fact that she already ordered the pan and had to pay her bills and had to pay the boy who came with her! She told me that the person that she ordered the rain pan and collar would never never deal with her again. So I was stunned! I was scared as to how she was treating me , so I went with it. But her reaction to me from then on, was like, I already got your money lady, so don’t give me any problems! and she really complained to me the whole time about her boy coming out to install this metal sheet and the rain and maybe the rain would interfere with him getting out on time to install it. And then 4th of July weekend they were off and they wouldn’t get out till Tuesday or Wednesday! She was to have pictures taken of the inside, they never did get me the pictures, because a rain storm came up and the boy couldn’t continue and he had to come by the next day! Such a drama. When I called her about when the boy was coming out and the pictures of the inside of the chimney she just about chewed off my head! She had made such a great deal out of the urgency of getting that rain pan and collar up that her laxity manner was starling to me considering how urgent she told me it was to get that pan and collar on with the torrential rains we were having ! and at one point she had me so unnerved she told me if I raised my voice she’d hang up on me!!! Turns out my chimney was not leaking, all this rain pan and collar was a preventative. It was not as urgent as she had gone on about and that the chimney wasn’t that dirty considering it had never been cleaned.

They did a Great job, The leaks stopped from the new chimney rain pan installed. I'm very happy with no leaks. Thank You.

Denise and Marc week great from start to finish. Chimney cleaning, repair crack, resealing, rain pan and cap replacement. Overall, I'm happy with the work. Definitely recommend.

Very pleased with work performed. The service rep was very friendly and was able to provide me the answer too all my concern. I was very please with their work and their ability too perform all the work on the same day. I would highly recommend A Advanced Chimney Service to anyone that is in need for chimney services.

She said I need to pay more and they said that they will finish the job but its not finished. Now she's scamming me. She hung up on me.

Denise was fantastic. She provided some good information about what to expect and situations I might encounter and costs to expect with replacing or retrofitting my fireplace with a wood stove. She pointed me in the right direction and didn't charge me a penny. Will be working with her once I execute on the project.

Avoid this company. They overcharged us and took advantage of my mother in terms of what work needed to be completed. The owner hires people with very low morals. And then stands behind them on their price quotes. She doesn't know what these guys are doing out in the field. I had another chimney company come out after and they were shocked on what we paid for the work that was done. My mom was taken advantage, so recommend you avoid avoid avoid.

Weather was a contributing factor for the several day job. The complete job took longer than expected but turned out great.

Excellent work performed and I could not be more pleased. I will have them return and recommend Advanced Chimney Services as they were professional and courteous and very fair and honest in their cost.

It was great. We’ve had 3 contractors come out and then never return to fix the our rain cap. A Advanced Chimney Service showed up and did amazing! Thank you!

The service man that came was very prompt and did a great job. I have used this company many times and will continue to use them again as I am more than satisfied with their service and workers.

I would use A Advanced Chimney Service again in a heartbeat. They were amazing. I called on a Tuesday needing my Chimney flashing repaired. I said I hoped to have it done before the weekend because we were putting our home on the market. Two days later, the crew was on my roof. They fixed the flashing, caulked cracks between boards on the Chimney, provided pictures of before and after shots so I knew the issues were legitimately in need of repair, and gave a warranty on the flashing repair. Everything I could want for a service they provide. Plus, the warranty will be transferred to the new owners of my home. This is an amazing company that should be used for your Chimney issues.

The service went really well. They came out, determined that my leak was indeed coming from the faulty rain pan, took dimensions, and tarped the chimney. The new rain pain and wind shroud was made and installed within about a week, which I was highly impressed with. The only reason I didn't give five stars is because they charge a couple hundred dollars to come out, inspect, and provide a quote which I feel is wrong, especially when you're trying to figure out whats going on and being able to find the right contractor for the right price for you. Yes, if you use their services they waive this fee, but if you wanted to use someone else you'll be on the hook for them coming out.

I have used these folks twice now and both times it's has been a good experience. Great job!

Denise was fabulous to work with, triaged my needs, identified the services I should consider and scheduled the service quickly. She also provided really good safety information about my fireplace. Very thorough and knowledgeable. Denise and the technician were in close contact with me on the day of service so that I knew when to expect them. The friendly service was completed expeditiously, neatly and with great customer service. I highly recommend using A. Advanced Chimney for all your fireplace needs.

It went very well. The tech was on time, well mannered, the work was done expediently.

This company was great! It has been obvious to me they are experts in their field. Very professional and clear in explaining to me what was needed and why the work was necessary. I never felt pressured to have work done that was not necessary. I would definitely use them again and will be happy to refer my family and friends