Rainbow Paint and Decorating

They were great at helping me find an appropriate paint sample and were knowledgeable about the zero VOC paints and also had these available in their store or through ordering them. It's nice that local companies are becoming more health conscious as well as eco-friendly.

I spent close to 1200.00 buying the products necessary to remove paint and to apply stain my concrete floor. I was told to make sure I had enough product so in the event the store was closed I would still have what I needed and that I could return whatever I didn't use at any time. My home project was a fiasco! Way more involved for the do it yourself-er than I was led to believe by the paint store staff! My husband and I decided to stop before we messed up our floor anymore and hire a professional to complete. The company we hired to complete the job used a different stain than the bottles I already purchased. I tried to return the unopened bottles back to the paint store that we did not use. I was told by the store owner that he would not return them. I wasn't aware of a " no return policy." In fact I was told I could return by other employees! Well this was not the case and the store owner didn't seem to care that he would be losing a customer over the incident. My thoughts are the product must have been on the shelf for awhile (70.00 a bottle) or why else we have refused to return when he could easily re-sell.