Cahaba Plumbing

The faucet was too old to be repaired so ended up replacing the entire unit. Overall did a good job.

Took another half day from work to meet the plumbers associates. They showed up and sized up the work and said he needed his boss to come have a look that it looked complicated. Said he would call for another visit. Never heard from them again. I found someone else.

The next day he came out with 2 of his guys, Daniel and Scott. The three of them dug up the pipe all the way down to the street, fixed the problem, filled the hole back in all in a day's time. They said they'll come back out once it dries out (rained hard last night) and tamp down the loose dirt. These guys are quick, efficient, and a delight to have around.

The quality of work was excellent, the technician was friendly and completed the work in a timely manner. The issue I have is that the company charges $125/hr for labor time, and for 1 pvc trap, a couple feet of 2' pvc, a quarter sheet of plywood, 1 bag of mortar, 6 feet of copper, 3 valves and misc right angles, the charge for materials is $170. I provided my own shower valve which I can buy for $30 or so at Home depot or Lowes, but they said the part costs $60. The business is marking up supplies, which I think is unfair, and had I known I would have supplied more of the parts myself, so as to save money. Thank goodness I had a Living social deal, which probably negated the mark up and saved me a little cash.

They gave me an estimate on replacing a toilet and stuff. They were outrageously high. It was a ridiculous price. They came in real professional, they put stuff on their shoes and all that. I couldn't get in touch with them when I was going to get a sink disposal unit. Apparently we couldn't do it because we're on septic tank. I called the guy several times and I don't know if he ever tried to call me back or not. I don't think he made too much of an effort for it. I don't know if they were busy or what. It was probably about $200 or less for that. It was either a faucet or garbage disposal or something like that that they would install. I wanted to do a garbage disposal and found out we couldn't do it. The responsiveness when they were going to do the faucet or disposal had to be a 'D'

Scheduling the appointment was the biggest challenge. It took a couple of voicemails and calls to get the appointment scheduled. The technician didn't show up for the first appointment. I called the office, but didn't get an answer. After a couple of calls to their cell number, I was able to reach Jan and he let me know they were down a truck that day (Monday) and I would have to reschedule with the office. When I got in touch with the office, the lady there said she wasn't sure when they would be able to get there since the truck was down. She said she would call the next day (Tuesday), but didn't. I called back on Wednesday, and they were able to come out that morning if I could be there. They arrived as promised and did a great job on everything. They completed within the two hour time window and cleaned up. The technicians were very friendly and professional. I know that trucks break down and schedules have to change, but there should have been better communication from their office. Once they came out, everything went smoothly.

It took them over 1 week to call me to set up the appointment. They were supposed to be at my house on 5/10/16 between 4 pm and 6 pm. They were a no show and we did not get a call to tell us. Terrible communication and response.

I would not use them again. They were okay. They did the work. They were reasonable. They were just very messy. It had just kind of weird me out. They informed me that they had just come from a sewer flood and then, they were trudging in my house. They were good. They did what they were supposed to do. They were responsive.

Everything went great. They showed up on time and followed all safety protocols. Highly Recommend!!

I am extremely pleased with the service I received from Cahaba plumbing! The technician adjusted the water pressure and replaced the faucet and while he was there, he took the time to give me two quotes that I asked for on other issues. I definitely recommend Cahaba Plumbing!

Everything came out okay. He just checked and said something had to be done. So he just decided that I get another gas burner because he said the parts would be hard to find. I didn't get a response right then and they came and made up for it.

Jan was fantastic to work with. He did a great job on time. It was a huge undertaking, but he completed the job as promised. He also took the extra time to talk to my insurance company about getting part of the work covered. He was extremely helpful! We were really happy with him.

Installed the wrong toilet (cheaper version than the one I had ordered). Ended up paying upwards of $800 for unprofessional, unclean, and unsatisfactory work.

We have been thrilled with this company. Jan recommended calling a restoration company for our overflowing sink and washer/dryer. He explained his reasoning every step of the way, and even printed off articles for me. He was very willing to write it all up for my insurance company. Personally, everyone associated with them have been professional, kind, and hard-working. We strongly recommend!

I had previously bought a deal for an hour of plumbing work and scheduled Cahaba plumbing to come out. The night before they were to arrive, I discovered that I now had Niagara Falls in my basement garage. Fortunately, Cahaba plumbing came out the next morning and fixed this major water leak for me. They allowed me to use my Angie's List deal as a credit/discount towards the repair work I had done. So not only did they fix my water leak in the nick of time, they were very easy to work with concerning my Angie's List deal. The plumber didn't try to negotiate or haggle with me, he just told me not to worry and he gave me the full value of the deal off my repair total (which saved me $100). And the plumber was friendly, competent, and experienced and solved all of my problems in just a short while. Therefore, I highly recommend Cahaba plumbing.

Super nice and professional. I would use them again in a heartbeat!!!

It went okay. They honored the voucher that we had. They had to come back out the second time. Getting them to schedule the first appointment took some repetitive calling. It was a little inconvenient but they honored the voucher. On a scale of 1 to 10, maybe not quite an 8. There wasn't anything extra. They did what they said they would do. They were knowledgeable, upfront and professional.

Very well, they showed up on time and got the fireplace going and checked for leaks, safety issues.

Got a call at 7:30 pm apologizing for not calling me earlier and telling me the dispatcher was late in giving him the information. I told him I wasn't actually complaining about any delay - I had only ordered this Angie's List deal earlier in that same day. He asked if he could come early the next morning, so we agreed on an 8:30am appt time. I arrived back at the house at 8:20 after taking the kids to daycare, and the technician was already there! He immediately recognized that I did not have a cutoff valve near my fireplace and told me about available options. He removed the logs and located the problem with my oxygen sensor. Since I didn't know what that was (as I have never had gas logs before), he showed me what it was and how it operated. He cleaned the system and set the logs back into place. The whole appointment only took 15 minutes! Now the fireplace works and we can enjoy it in our home.

It was not well. They came out a week after I purchased the big deal. I just cut that short and ended up going with another plumbing company to do the work. They told me that I needed to spend more money. They didn't fix anything. They were supposed to potentially fix a clogged drain which they did not do. It was just bigger than this thing was going to cover. The members should just be aware that they might try to change the terms of the deal.

We had a problem but they fixed it. In the end, it was okay. There was an additional cost of $200. They came when they said they would. The first person they sent out was not very well trained/ qualified or equipped. After he made a mistake that caused the bad leak, they came over and did the repair and took care of things from that point forward. The first person that came wasn't very professional or skilled in what he was doing. The work that they did only took about an hour and yet I was still charged for both labor and over charged for some parts. I was a learning experience for me. Once we had some damage, the owner of the company himself came out and did the plumbing repairs pretty quickly.

Bill and Greg were GREAT! Punctual, professional, courteous, etc. Thanks for a job well done!

arrive promptly, applied the faucet, left

I wanted to put N//A FOR THE FIRST ANSWER BECAUSE I AM STILL TRYING TO REACH THEM TO COMPLETE THE JOB. HE LOOKED AT IT AND SAID HE WOULD BE BACK AFTER ORDERING A SMALL PART FOR THE SINK FAUCET BUT THAT WAS OVER A MONTH AGO AND I STILL HAVE NOT HEARD ANYTHING . I HAD HOPED TO GET IT DONE PRIOR TO THANKSGIVING AND NOW I AM APPROACHING CHRISTMAS Update: A different plumber came out when the part finally arrived. The new plummer discovered that the wrong part had been ordered. However, the second plumber also realized that no part was needed. He fixed the entire problem was a little extra elbow. The job was completed by the second plumber in less then 5 minutes. This was outstanding work by the second plumber. We gave the company an overall "C "since we would have been spared a lot of time and discomfort had the second plumber been sent out the first time.

They had no idea what they were at my house for.