Total Protect

The majority of their work has been good cause I've been with them probably ten years. That was the worst experience that I've ever had. That's one time and you know, I know there is no company that's perfect but they don't have to be, some are in it for the money and to fool people and some are in it to do good work. They could have took the brick out so that they could get the material in there but they didn't do that.

unknown

unknown

I don't like them. I pay so much per month and they provide, like, your plumbing and electrical work and stuff like that, including the stove, refrigerator, washer and dryer. I had a bad experience with them last year. They tried to charge more money than I had already paid. The person I was speaking with I asked to speak to their boss and they told me they were not there and would call me the next day. They called me the next day and apologized and told me I did not have to pay any additional. I was mistreated. They chose who to send out here and they did not know they type of work that needed done. I told them what was needed and my experience was terrible. I pay a monthly fee of $34 monthly. The price is not bad. I have had more terrible experiences with them. Once over the holidays I called about my refrigerator and no one was available and they are supposed to have people available over the weekends and holidays. I told them about that and I was very disappointed. They have been good in some things but they have been bad in some. Sometimes they have not given me top quality appliances and I told them I wanted the quality that I wanted. Their responsiveness was okay.