I have a contract with them. Maybe I'm expecting too much. Maybe I'm expecting my carpet to look like new and it doesn't quite. There is still a little shadow left in the entryway to the rooms and stuff like that. I don't know that I think maybe going over the area a little more. I don't know exactly how they did it or if it is just impossible to do what I hoped. Maybe my carpet is just too old but they have been cleaning it for years. They did clean up the area where my cats messed up so I'm happy with that. I like it that they are dependable. They come when they say they are coming. They do what they promised. There were a couple times like the last time - my stair case is part of the contract - but I switched it with them for another room. They were willing to do that. I liked that. I wouldn't be able to get somebody for less than that. I shouldn't complain about my carpet. It's probably just the carpet itself. I had them clean the hardwood floor and I know it was still dirty after they cleaned it. I paid for it thinking it was going to be spotless. And it wasn't quite. I wiped it after they left and there was still residue left. When I move I will probably call them again when I need carpets cleaned.
Description of Work: They cleaned 3 rooms in my house, the carpets.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah B.
12/2016
5.0
carpet cleaners
+ -1 more
They did carpet and they cleaned the tile in the bathrooms. Their price is a little high. They took special care to make sure the carpet wasn't too damp when they left. They treated the pet spots. My mom's dog is not housebroken and they treated his pee spots, so that was good.
Description of Work: I used Stanley Steemer for carpet cleaning.
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Service Categories
House Cleaning,
Carpet Cleaning
FAQ
Stanley Steemer is currently rated 4.5 overall out of 5.
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.