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Thomas E. Moore Builders Tech

Homebuilders

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

stephen C.
11/2012
3.0
home builders
  + -1 more
Hired contractor on recommendation of a friend who was using him to build an addition to his house. Checked out the work that was being done there and contacted builder for an estimate. Explained that I needed two estimates, one to replace the damaged old roof and one that would remove old structure and replace with a pitched roof with brick columns. Builder worked with me to get the price down to where I could afford the pitched roof. He started promply,(6-7AM) he and crew worked most of the days (temp got over 100 in the afternoon and was there everyday up to about a week before the city inspector's visit. After that, it was a little slower going. Once plywood roof was installed, I brought up my concern with the valley being created with new roof and old roof as it would bring water toward chimney. He indicated that flashing would be enough. He brought in roofers that worked quickly, brought in brick masons that completed their part in one day. Company that installed the eves was in and out in two or three days. From there to finish, it was real slow. Some days he would only be there for an hour or so, As job winding down, there was a rain storm that showed that there was a roof leak in the chimney area. Builder came back with an additional change order to construct a custom chimney saddle that would raise the elevation to divert water better. There was an additional charge to this order that I agreed to. It took a few weeks and a few phone calls for him to return to build the saddle, during that time his cell number had changed and I only got it was when he called my cell. It was another week or so for him to return and finish with the shingles. The work order had other aspects for him to complete around the house, so he has only collected half of the change order ( I suspect that he feels that it will cost him more to correct the problem than to do the work correctly. I also needed to call him to clean up and remove the leftovers ( since then I have found old roof pieced thrown in the woods next to the house and some of the dirt removal that was in the change order was shouveled under bushes near the site that was to be cleared). Before he removed the leftover material, it rained again and it was still leaking. I called him and his cell phone indicated that he had not set up his voice mail. I used a friends cell and he picked up right after he did not answer my cell and I was able to inform him that the roof was still leaking and he indicated that he would take care of it. It is now over 120 days and he still has not set up his cell (334-401-1445) for receiving calls or he is letting mine go to voice mail, I have left a message on his business phone (334) 209-9213 but no response. I have given up on him. We have been lucky in that it has been very dry with little rain, this past summer and fall, but the last storm last week, caused water again to leak in that area. I am talking to different roofers now to have it done correctly. While the poach was done and looks great, it was the finishing and completing the job that has left a bad taste in my mouth. I would tell people that he does a great job in the beginning, but you need to keep a back-up payment until you have checked out everything and given it time to make sure things are correct.
Description of Work: Builder was contracted to remove existing flat roof porch and replace it with a more substantial one using a pitched roof, asphalt shingles and brick columns. Work also called for installing a ceiling , trimming out ceiling, enclosing eves and priming and finish painting ceiling. Close to completion we had a rain storm and water was leaking in one corner. Builder came back with a change order to custom build a chimney saddle to divert water and tie in with shingles and re flash chimney. There were some incidentals that also were in the change order that they did somewhat OK.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$7,750

    Contact information

    PO Box 1101, Tuskegee Inst, AL 36087


    Licensing

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    Service Categories

    Homebuilders

    FAQ

    Thomas E. Moore Builders Tech is currently rated 3 overall out of 5.
    No, Thomas E. Moore Builders Tech does not offer free project estimates.
    No, Thomas E. Moore Builders Tech does not offer eco-friendly accreditations.
    No, Thomas E. Moore Builders Tech does not offer a senior discount.
    No, Thomas E. Moore Builders Tech does not offer emergency services.
    No, Thomas E. Moore Builders Tech does not offer warranties.

    Contact information

    PO Box 1101, Tuskegee Inst, AL 36087