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Scales Garage Door Installation & Repair

Garage Doors

About us

New locally owned business founded on Christian values. We value your business as well as who you are as an individual. One thing we can promise is we take pride in our work and making our customers happy. We’re newly established and we’re looking for you to grow with us ! Prices are adjusted to fit every budget. Give us a call today for your free quote and estimate! Lastly, 65 & up get 50$ off total service or up to 20% off.

Business highlights

Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Spring replacement, new motor installation, new door installation, multi panel installation, preventative maintenance, roller and track replacement, etc...

Services we don't offer

false

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-24 of 24 reviews

Coresa H.
07/2022
5.0
garage doors
  + -1 more
This project, and got changed several times on my end and Jeremy was very patient and communicated everything he needed from me. DOOR looks beautiful and I was able to get a better price than ordering through a big box retailer.
Description of Work: garage door installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Wayne E.
10/2021
1.0
garage doors
  + -1 more
I requested a garage door replacement from Jeremy Scales in March 2021. His first attempt at ordering the door resulted in panels which were the wrong size. He attempted to order again, and again he failed. He kept throwing around the phrase "manufacturer recommendations". This was a replacement door with a reveal (windows in the top panel). He was going to charge me for the panel he needed to order on his third attempt. The only thing I can give him credit for is he did put the money he had figured for labor to pay for the panel received from the third order. He installed the panels and the rest of the garage door elements and left without hooking the door back up to the opener. When I went to operate the door, it would not operate. I contacted him and he was apparently too busy to deal with me. I was able to figure it out on my own and get it hooked back up. However, now it would only close, leaving three inches open at the bottom. Finally, five days later he came to assess the door and repair the problem. He could not figure it out. He said he needed to research the issue and he would get back to me. Three weeks later, I contacted him and asked him what he was going to do with my garage door. He told me he had researched it and I need a new opener to fix the problem. He also informed me that as far as our agreement, he has met all terms and was now done with the job. I finally researched the issue and found that the opener had to be adjusted because he had raised the torsion bar approximately three inches. Now that I have completed that, I am now able to see he still failed to allow the reveal to show as it did on my previous garage door. I don't have the energy to deal with him any more. Even though my standards are apparently higher than his, I am going to just let him off the hook for the rest of the issues. I hope he prays for guidance to help him find a job he is good at. Garage doors aren't it. Hopefully the next home owners won't notice the difference between the garage doors.
Description of Work: I needed a garage door replaced
Rating CategoryRating out of 5

Tom S.
06/2021
5.0
garage doors
  + -1 more
Great job! Arrived when promised and completed the two opener replacement within three hours. Very polite and professional. Cleaned up all the old parts and hauled them away. Would definitely hire again if I needed garage door work!
Description of Work: Replaced two Liftmaster openers that would not operate all of the time or would pop up after coming down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Robert C B.
05/2021
5.0
garage doors
  + -1 more
It was a great experience, These guys are EXTREMELY professional, very fast and the quality of their work was very good. I didn't know anything about these guys because I've had dealing with another Overhead door company here in town and let's just say it didn't go well at all but Scales ,I'm VERY HAPPY with you guys and if needed again you will be my first and last call.Thanks a million
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

TED D.
05/2021
5.0
garage doors
  + -1 more
The experience when well.
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,225

Cory M.
04/2021
5.0
garage doors
  + -1 more
Jeremy Scales was wonderful to hire. Very pleasant personality quick and professional service. I will defintely contact him AGAIN with NO hesitation. 💯
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra J.
04/2021
5.0
garage doors
  + -1 more
Despite many issues with my house Jeremy did a great job. There were many obstacles to overcome with my 45 year old house but he met and handled every one. He is a good, honest, hard-working, Godly man.
Description of Work: 2 new Garage Doors with door opener.
Rating CategoryRating out of 5
Yes, I recommend this pro

phillip B.
03/2021
5.0
garage doors
  + -1 more
I have an older house which needed a Non-standard approach to put in a new style garage door. Scales garage tirelessly work with me to make that happen. I can’t thank them enough.
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

candace C.
03/2021
5.0
garage doors
  + -1 more
My garage doors were up and running just within a few days Both Jeremy and his assistant were very polite and friendly. I would definitely hire again!
Description of Work: Garage Door Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Patty M.
03/2021
5.0
garage doors
  + -1 more
My garage door was very old. The new door tracks are made differently. Jeremy said he could cut the track but didn’t feel secure that the door would not become damaged or slide off. We did end up not doing a door but Jeremy did attempt to secure a refund. He was prompt, professional, honest and stayed in contact. I would recommend this company to anyone that is needing a new door.
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Martha S.
02/2021
5.0
garage doors
  + -1 more
Very responsive, respectful, trustworthy and professional. Highly recommend.
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Latonya L.
02/2021
5.0
garage doors
  + -1 more
Jeremy was very prompt and he called 15 mins before his arrival. Once he arrived he called me to inform me he was in my drive way. He was very professional and very promptly knew the issues and repaired it in less than 10 mins.
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Tasha V.
01/2021
5.0
garage doors
  + -1 more
It went very well. I will use them again.
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Ashwinn K.
01/2021
5.0
garage doors
  + -1 more
The service went well. I thought it would cost me more but he was able to tell what needs to be done at the fraction of my cost.
Description of Work: Repair the panel of the garage.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Adam T.
01/2021
5.0
garage doors
  + -1 more
The service went good. I would hire them again if needed.
Description of Work: Repair the garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

john H.
01/2021
5.0
garage doors
  + -1 more
Excellent work, done by patient, experienced workmen. I strongly recommend them.
Description of Work: Garage Door installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Phillip I.
01/2021
5.0
garage doors
  + -1 more
Great work from an even greater person. I highly recommend Scales Garage Door Installation and repair. Support a small business that is destined for greater! Give this company a call and have your repair or installation done right!
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

Elvin W.
01/2021
5.0
garage doors
  + -1 more
Great quality service. Highly recommend!
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mr David Brown B.
01/2021
5.0
garage doors
  + -1 more
Very good Found him to be very knowledgeable and capable . He is the type professional you want to do business with as well as being very likable.
Description of Work: Replaced gasket across bottom of garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt Snow S.
01/2021
5.0
garage doors
  + -1 more
Excellent customer service, detailed and honest. Would highly recommend!!
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy K.
01/2021
5.0
garage doors
  + -1 more
Went very well. Very nice person and resourceful
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

JB Northport B.
01/2021
5.0
garage doors
  + -1 more
Went great. Very professional & skilled at his trade. Would recommend to anyone in need & will be using for all garage needs In the future. Thanks again Jeremy
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

John Hall H.
01/2021
5.0
garage doors
  + -1 more
Awesome on time evaluation of needs. Honest and professional. Jeremey was able to get the job done.
Description of Work: Garage Doors and opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Joe S.
01/2021
5.0
garage doors
  + -1 more
The company was on time courteous and knowledgeable. After the job was completed the work area was cleaned and left with fully functional garage doors. I was totally satisfied!
Description of Work: Garage Doors
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Located In, Tuscaloosa, AL 35404


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    Scales Garage Door Installation & Repair is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Scales Garage Door Installation & Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Scales Garage Door Installation & Repair offers free project estimates.
    Yes, Scales Garage Door Installation & Repair offers eco-friendly accreditations.
    Yes, Scales Garage Door Installation & Repair offers a 20% senior discount.
    Yes, Scales Garage Door Installation & Repair offers emergency services.
    Yes, Scales Garage Door Installation & Repair offers warranties.
    Scales Garage Door Installation & Repair offers the following services: Spring replacement, new motor installation, new door installation, multi panel installation, preventative maintenance, roller and track replacement, etc...
    false

    Contact information

    Located In, Tuscaloosa, AL 35404


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM