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Premier Service Company Inc

Electrical, Heating and Air Conditioning, Plumbing,

About us

Premier Service Company, Inc. is a full service electrical, heating, cooling, plumbing and alarm contractor serving the commercial, industrial, and residential markets. We also offer customized Design / Build services in all phases of our operations, including full AutoCAD capabilities.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, heating, cooling, alarm & exterior lighting & plumbing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
4%
3
12%
2
8%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 25 reviews

Carole L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas P.
07/2015
5.0
electrician
  + -1 more
unknown
Description of Work: I had a potential electrical emergency. I was not a previous customer. Premier was extremely helpful and professional. They immediately re-assigned a crew in my area and a service crew arrived within 15 minutes and resolved the issue. From the initial phone contact to the service crew, they were courteous, responsive and professional. I will most certainly use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ginger K.
06/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: HVAC work! 👍👍

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna G.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
They used premier on my heating, my air unit, I kept having leaked and I am certain real placed with them, They probably got it right but it kept leaked in my bedroom and to me when I was told what the problem was, they shouldn't done right out of that and so I don't recommend them to people and I know there well thought of you and got a lot of praise but I've heard a lot of people says too, I know my attic had big holes in it from a tornado and my contractor was kind the blame me on the less people that install my unit which we had it for 5 or 6 years and never had minute trouble with it until last storm. When they're workers coming over here at night they were running the air and supposed to turn power on but supposed to be in checked out. But is obvious to me when they run it, all the trashed that was in my drying pan was getting washed down into my drains and that was stopped it up and they kept having trouble it with back up in my bed room ceiling if only they were re-routed and put another drain unit coming from there but I told my contractor I don't know whether you told them or I told them but that shouldn't been a fault, we can't used it this way because this obviously released and trashed and installation and all kinds of garbage in there. I thought that's will probably those people are they should have cut off that, whether their entire fault or not and I don't know cause I was given with a lot of stuff. When my contractor said that, I thought, a tornado just hit my house, stuff where blown, trees, plans where in there from the home, why do you expect my drying pan to be cleaned.
Description of Work: Premier is the name of the company, they're electrical but they didn't worked on electrical part I don't think. They worked air-conditioning unit. Like I said maybe it's not fair for me to blame them , I know I told my contractor he might out of told them. But I know they kept find that run my air and was back enough and just wondering didn't take my steaming in my bedroom cause its' getting wet and has to come out there again and almost did it again, and every time it have to be replacement. Finally they just run another drain in different direction and I should have figured it out.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0


Ronald R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed a heat pump and new indoor coils. The technicians were very professional and the person that came out to give me a estimate (Stan) and supervise the job was great. Just the other day there was problem with the unit, I called Stan he said he would have someone out by 12 noon. At 9:45 someone was at the door. So if you have need of their services I would ask for Stan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Jeffrey M.
10/2014
5.0
electrician, lighting
  + 0 more
.
Description of Work: Electrical work, installing ceiling can-lights, replacing old sockets, adding switch plates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy G.
09/2014
2.0
electrician, home security systems, plumbing
  + 1 more
unknown
Description of Work: No services was perform
Rating CategoryRating out of 5

Kay P.
08/2014
4.0
plumbing
  + -1 more
I called and the service call was reasonable but after they got here had to go to "two" places to find the part.
Description of Work: Dripping shower head

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Barry N.
05/2014
5.0
electrician, home security systems, plumbing
  + 1 more
unknown
Description of Work: stopped toilet. auger did not work. they had to remove toilet and take it outside to remove what turned out to be a large piece of broke crystal lamp base that had fallen off sing edge onto side of toilet and had plugged the toilet. happy result

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lyn K.
02/2014
3.0
electrician
  + -1 more
I'm still not sure how it went. The unit is in and is now working, but initially it did not blow heated air. Which was why I called Premier in the first place: unit running but no heated air coming out of the vents. After they had installed the new unit, I found out the gas had been turned off by the gas company a month before! So, the technician who determined that I needed a new unit, made that determination without the benefit of having gas supplied to the unit. I called and spoke with a manager and then the technician who told me that he could tell there were holes in the unit...therefore he said he didn't have to feel heat or no heat to know that the unit needed to be replaced. He never even mentioned to me that the gas was off when he called to tell me what he had found when he checked the unit. Did I get taken for an entirely new heating unit? I suppose I will never know. Caveat: Premier had done other work for me and there had never been any problems. Oh, they had also serviced that same unit a few years prior and no holes were found/mentioned.
Description of Work: Installed / replaced the gas heating unit in my rental house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$5,500

MAURICE C.
12/2013
5.0
plumbing, water heater repair
  + 0 more
On time and professional.
Description of Work: Plumbing and water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John B.
11/2013
5.0
electrician
  + -1 more
It was pretty good. They are a little bit on the pricy side for the services that they offer in comparison with some of the private contractors but they typically did pretty good work. They charge a premium for their services but they get the job done pretty quickly. That’s my only drawback about them but as far as their promptness and things like that, they are really good about that. As far as the company itself and the people that work them, they are pretty good. They are actually pretty good and do a good job. They seem to be a little late but I think that was a logistics problem.
Description of Work: Premier Service Company gave me an estimate to do a switch repair.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Mary K.
10/2013
3.0
heating & air conditioning/hvac
  + -1 more
My experience with them went fine. The people and their quality of work were both fine. They did good work. I was satisfied with them. They charged $45 an hour.
Description of Work: Premier Service Company Inc worked on my air conditioning system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$45

Jacob S.
09/2013
2.0
electrician
  + -1 more
$400 for 6 light bulbs is crazy. I was charged a service fee, labor for two electricians, plus parts. I was not at home and I feel that they took advantage of my elderly father. I will obviously never use their services again.
Description of Work: installed two new ballasts and 6 new fluorescent bulbs

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$400

Seth and Michelle B.
09/2013
1.0
electrician
  + -1 more
Not being from Alabama, maybe my expectations are too high. I don't know. But when I go online to request a quote?like I did *three weeks ago*?I sort of expect to, you know, GET A QUOTE in less than three weeks. But I didn't. So I finally have a minute to call for a quote, since obviously no one is paying any attention to online requests. I call and speak with Connie who asks me what I want. I say I want a quote. She asks, "For what kind of service, A/C, electrical, business?" I reply, for a residential electrical issue. "Please hold." *Sweet,* I think, *someone is finally going to tell me how much it's going to cost to have someone come out and figure out why my outlets don't work!* A minute later, Connie picks up again. "Who are you holding for?" (Not, "Hello again." Not, "Sorry for the wait." Not, "Thanks for holding.") "I'm holding for a quote," I say?again. "Please hold." Another minute goes by. Someone else picks up the line, clearly talking to someone else in the background. "Hello?" I said. "Hi, what do you want?" Having to suppress an irritated laugh, I say again, "I want to know how much it will cost to have someone come out to figure out what's wrong with some outlets at my house." "The service call is $129 and that includes 30 minutes of work," she says. "Ok. What is the rate if it takes longer than 30 minutes?" I ask?AS WOULD ANYBODY WHO HAS EVER THOUGHT OF HIRING AN ELECTRICIAN. "Oh, well, I don't know. They'll take a look and then give you an estimate for how long it will take and how much it will cost." "So it's $129 to get someone to come out to tell me how much it will cost?" "Yes sir." If you work with these clowns, you either have a lot more patience or a lot more money than I do.
Description of Work: Not a thing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$129

Bernadette P.
08/2013
5.0
electrician
  + -1 more
The quality of work was excellent. I was expecting and fearing a full rewiring, but it was not necessary. The technician was honest about what I needed. I will be calling on them again for any electrical service I need.
Description of Work: Upgraded my electrical outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Judy H.
08/2013
5.0
electrician, home security systems, heating & air conditioning/hvac
  + 1 more
They were very nice
Description of Work: He gave me an estimate on a four ton goodman heat pump and an indoor coil with line . They are going to have to replace the breaker in the power box that goes outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathryn m H.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They come when you call and they get the work done.
Description of Work: Premier Services fixed my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

michael F.
08/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Premier showed up on time and ready to work. All work was done to my satisfaction in a timely manner.
Description of Work: Installed new A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Charles D.
06/2013
5.0
electrician, lighting
  + 0 more
First of all, Premier responded very quickly. I called at 7:00, and their technician Brett arrived within the hour. He was very professional, and after studying the situation for a bit, he gave me his opinion, as well as some options for remedy. I never felt as though he tried to oversell the severity of the situation or try to gouge us for unnecessary charges. He offered an inexpensive option, as well as the more expensive - and more long-term solutions. That's what I want from any service provider - show up on time, conduct business in a professional manner, offer alternatives, and of course, fix the problems. Brett and Premier succeeded on all of the above. We will definitely use this company again!
Description of Work: We woke up on a Friday morning to find our lights fading in and out. Eventually, we lost power in parts of the house, though not all. Not trusting the very strange wiring of this house, we decided to call Premier to not only fix our current problems, but also to make sure we'd be safe from the hazards of a bizarre electrical system....Ultimately what Premier did for us was to replace the outdoor breaker box located outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

John S.
02/2013
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
ServPro came out to begin drying out two floors for a burst water line. All their equipment overloaded the main circuit, and the power went out. I called ServPro and they sent an on-call Premier electrician out at 10:30 PM. He got everything back on, and explained what happened. He came back the next day to replace the main breaker that had been damaged to prevent another outage since the drying would take several more day.
Description of Work: Emergency call for power outage while drying equipment was running for water damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles D.
01/2013
5.0
electrician
  + -1 more
Great experience. We're VERY happy!
Description of Work: Well, after the company that we originally called to do this work didn't bother to show up, we called Premier.....on a Friday afternoon.....at 2:30. We were surprised when they said they could have someone at our house within the hour. Sure enough, within 45 minutes, Eugene was at our door. He came in, fixed several electrical outlets that weren't working, and we couldn't be happier. Very professional...very prompt....quality work. What more could you ask for?!?!?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marie L.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was done quickly, efficiently and at lower cost than we had anticipated.
Description of Work: One of the two air conditioning units in our home quit working late afternoon after hours for non-emergency repair service. The next morning we called Premier and left a message with the answering service at 7:30 a.m. The repairman was here within the hour, and the repair work was done professionally, quickly, and without a mess. We were offered a comfort care "policy" for regular maintenance but declined when told the price was per unit and not per house. The policy would check our units two times a year "automatically" and reduce the price of repairs by about 10%. The serviceman was cordial and had the correct part in his truck, which he verified with a call to the main office. We have used this firm before and decided to call them again rather than use the Angie's List firm with a coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Annette D.
07/2012
5.0
electrician
  + -1 more
Received the recommendation to call Premier Electric. I had to take Pictures of my power box from several angles to let them know what kind of equipment was needed. The person who came out was very nice and answered all of my questions about what he was doing. It was nice not to worry any more about power and air conditioning.My only problem was getting a receipt from Premier's office for work I had already paid for; I needed it to turn in to my home-owners insurance.
Description of Work: Replace power box and re-attach power line to pole after tornado. Returned after roof replaced and finished with bringing power box up to the current code.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette D.
05/2011
5.0
electrician
  + -1 more
Great!
Description of Work: After the 4/27/11 storm in Tuscaloosa,AL, my power line had to be removed to give the tree-cutters access to the roof. I called Premier Electric to assess the problem after the tree-cutters got through. I had to get them a picture of my meter box so they would know what the problem was. The whole box had to be replaced to bring it up to code(my house was built in 1 1953). This was done the next day and all I had to wait for was the power company to come out to attach it to the pole. In the scope of all of the damage to my city; I was very lucky to come through it all with no injury to myself and with a home that can be repaired(eventually).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

    Contact information

    1201 15th St, Tuscaloosa, AL 35401

    www.premierservicecompany.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Heating and Air Conditioning,
    Plumbing,
    Home Security Systems,
    Lighting,
    Water Heaters,
    Generator,
    Landscaping - Lighting,
    Drain Cleaning,
    Sewer Cleaning,
    Ceiling Fans

    FAQ

    Premier Service Company Inc is currently rated 4.5 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Premier Service Company Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Premier Service Company Inc offers free project estimates.
    No, Premier Service Company Inc does not offer eco-friendly accreditations.
    No, Premier Service Company Inc does not offer a senior discount.
    Yes, Premier Service Company Inc offers emergency services.
    No, Premier Service Company Inc does not offer warranties.
    Premier Service Company Inc offers the following services: Electrical, heating, cooling, alarm & exterior lighting & plumbing

    Contact information

    1201 15th St, Tuscaloosa, AL 35401

    www.premierservicecompany.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM